MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1617 results found
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Event not showing up
When I go to limited events it shows only premier war of the spark draft and not the arena cube that should be on right now
1 vote -
I CAN'T DO A TRIGGER
DURING DRAFT AETHERDRIFT:
I HAVE ELVISH REFUELER AND STAMPING SCURRYFOOT AND I COULDN'T DO THE SCURRYFOOT TRIGGER THOUGH IT WAS THE FIRST TIME OF THE SHIFT THAT I ACTIVATED EXHAUST1 vote -
Cube draft not in arena
Cube draft is not in arena but it says it supposed to be until the 8th of April
6 votes -
Cube draft is gone after update
I just did the update for dragons of tarkir (04/01/2025) and cube draft option is gone. It should be going until April 8th. It's no longer in events. Screen shot from 2:30 PM EDT April 1st 2025.
6 votes -
cube draft
Joined a cube draft and clicked ready but the pod never launched even though it showed everyone else as ready. I tried restarting arena and it simply said connecting to server for several minutes. I checked my WiFi connection which seemed to be working just fine. I waited about an hour and retried and now I lost the 4000 gold for the event and don't even see if as an event when I navigate to the events tab.
3 votes -
Arena Cube didn't load after accepting coins, did not get coins back after restarting game
I loaded into an Arena Cube Draft queue, and all players were ready, the screen timed out to 0:00 and continued buffering until eventually the client froze. I restarted Arena assuming I would be loaded into the queue, however I was not put into the queue and it took my 4,000 coin entry fee.
2 votes -
Cube draft frozen on entry, client now won't load
When I entered cube draft, the list of participants showed up and all clicked ready. The timer counted down to zero, and then the screen just froze. I waited at least 5 minutes. I restarted the client and it immediately entered the black "Waiting for the server..." screen with loading circle and did not proceed to load anything. I restarted my PC, and the exact same thing happened. I can't even get into the home screen at this point.
5 votes -
Waiting for server forever and can't start the game anymore after trying to join Arena Cube queue
Wanted to play the Arena Cube right after today's update. While waiting for everyone in the queue to ready up, I noticed, everyone was already set to "Ready!" but the timer was running out (see screenshots).
After a while of nothing happening, i force-closed MtGA and tried to restart and re-join the draft before the auto picker ruins it, but I get an endless "Waiting for Server" (see video)Now I can't play at all.
3 votes -
Waiting for server forever and can't start the game anymore after trying to join Arena Cube queue
Wanted to play the Arena Cube right after today's update. While waiting for everyone in the queue to ready up, I noticed, everyone was already set to "Ready!" but the timer was running out (see screenshots).
After a while of nothing happening, i force-closed MtGA and tried to restart and re-join the draft before the auto picker ruins it, but I get an endless "Waiting for Server" (see video)Now I can't play at all.
4 votes -
draft
Dear MTG-Employes!
During the "Finding a Table Screen" while queuing for the Arena Cube Draft:
The timer fuse ran down to 0:00 althought all the players were already "ready". Then the Draft didn't startet.Thanks for your help!
Kind regards
Bloodborne4 votes -
Quick Draft Quest
The quick draft quest is still not working. I used my 5K gold to do the Aetherdrift quick draft, went 4/3, did not receive any progress on the "complete 3 quick draft matches" quest or my 1K gold. I play on PC and my Iphone. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab. Please fix.
7 votes -
Complete 3 quick draft matches quest
I have the quest to complete 3 quick draft matches, I bought gems to complete it. I played the Quick Draft Aetherdrift event and played 5 matches before losing 3 times. I spent the rest of the gems on packs before I realized the quest was uncompleted.
20 votes -
Card Rewards Not Received with Mastery Pass
Card rewards not received at max level Aetherdrift pass. Did not receive mythic card reward at level 58
1 vote -
Pierdo partidas
El sistema se cae y pone esperando al servidor y da por perdida la partida
1 vote -
Bug playing standard event
I was playing a game in standard event and suddenly the game started "thinking" and cut me out of the game taking.
After that i played another game, i won and when i came back the sistem count a "loss" of the game that i was kicked1 vote -
Bug Quick Draft
Bug quick draft spark, I completed two quick drafts and the mission was not completed, I ended up losing gold resources trying to finish, could you fix or update the mission to complete the remaining spark missions, thank you!!
1 vote -
Draft crashed midgame
Middle of game in BO1 draft screen goes black waiting for Server and after that I was in the home screen whit an loose in my event
1 vote -
Cannot build draft deck after drafting
Playing Arena on Windows PC.
Arena crashes after selecting the final card of the draft. I need to open the game on mobile in order to build the deck, after which I am able to open the event on PC again and play the games.
1 vote -
cube draft
Just playing Traditional Cube Draft today (30/03/2025) and suddenlly was kicked from the game. Trying to log in again to go back to the match and got the Network Error message. Checked my network, it was okay, even with another game. Restarted my network just in case. The message error persisted. Lost 4000 of gold and didn't played single match completly.
2 votes -
Sealed
I do not like sealed events for any type of competitive event. Can we start offering draft or anything else instead?
I understand why you are designing the game how it is currently designed and distributed. However, it is very clear that designing for competitive sealed is not a priority at all. I agree with this approach given that sealed is mostly played in prerelease events but I do not believe it is appropriate for any sort of competitive level event. While I do believe that sealed CAN be skill testing, I currently do not believe that the skill expression…
1 vote
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