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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2407 results found

  1. 1 vote

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  2. Quick draft frozen

    I started a quick draft (zendikar rising) and after a few picks into pack one, the draft got stuck with the message "waiting on other players to pass the draft pack".^

    Edit: Went back to the main menu and rejoined the draft. That did the trick

    1 vote

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  3. 1 vote

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  4. 1 vote

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  5. Error On Cube Draft

    At the beginning of the picks in the third envelope, I didn't get any more cards to choose from. I lost at least 10 picks because the system didn't allow me to make them. I am including a record of the moment of the error and then when I checked that the picks had been made automatically.

    1 vote

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  6. 1 vote

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  7. 2022.14.30.4069.923260

    el juego se me pego cuando lance el hechizo "manipulacion masiva" a favor de mi oponente que le ganaba ese turno

    1 vote

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  8. 1 vote

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  9. Issue with Grotag-Night Runner.

    I was playing a Zendikar Rising draft and I had two Grotag-Night Runners on the board. One of them continuously had the summoning sickness UI and could not be selected to attack or block. I would like a refund.

    1 vote

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  10. Enemy choise

    I dont Know how works your algorithmes but when i play, 3/4 times the game choise the same color or the same deck type than me. Really boring!

    1 vote

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  11. match crashed, when reconnected could not find my draft or continue match

    I was in a premier draft, i played my fifth game and had won all, the opponet was about to time out on a selecting a card from graveyard, the countdown stoped for the timer and did not continue, i was connected to internet the hole time(tabbed out and checked) and when i exited the game by alt+F4 and reconnnected i cant find my draft, or the game i was in or anything, cant even start a new draft. This is not OK.

    1 vote

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  12. Missing Mastery Pass Rewards

    Didn't get rewards from lvl 68 Neon Dynasty mastery.

    1 vote

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  13. Product suggestion

    I don't find any other place to write this but this i suggestion for many thing about Magic The Gathering to help you get more Magic Players so take this to the top.

    1:
    It gonna be expensive to play live magic now togheter with MTGA. so to get it to work exonomically you should release 3 sets per year and alson make the Standard rotation each 3:rd year instead of 2. This will save SAtandard in the live play and not make magic so expanesive so you will kep players and they will be able to play the new…

    1 vote

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  14. draft

    Avatar Screen Frozen over Draft UI.

    The UI to change my avatar was stuck over the draft UI and I was unable to close out of it. However the draft continued as normal so when I was clicking trying to close the avatar screen it was clicking on draft selections. I ended up picking three times completely blind before the avatar screen eventually closed.

    1 vote

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  15. reward on the neon style

    there is 2 neon style missing in the rewarded ones of the events... i played to get the 20 and didnt i event get not rewards, so i played all the times that i need to get the 20 styles, the kodama reach and the twin lizzards.
    im playing on pc.
    the reward was not giiven to me
    i expect the reward

    1 vote

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  16. ミッドウィークマジックの報酬で既に4枚所持しているレオニンの光写しが出た

    ミッドウィークマジックの報酬で既に4枚所持しているレオニンの光写しが出た

    1 vote

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  17. draw bug

    I was playing in a Historyc event and after i found an opponent my game got stuck at the Draw screen. I needed to restart the game because nothing responded,but sadly after the game restarted my rewards got lost.

    1 vote

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  18. Bug

    I notice it quest left 1 hrs but somehow it reset my quest exp not reward but y reset???

    1 vote

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  19. Quick Draft - 5k paid but returned to the start screen - paid a second time to enter

    Yesterday, i finished a quick draft with a 1-3 score.
    I clicked on the "claim" button and received gems and booster.
    I wanted to start another quick draft and straighly clicked on the "5000 gold" button.
    Without any advice, MTGA client returned to the home screen. My 5k gold were flushed, but when i returned on the quick draft event, i had to pay a second time... what i did, but 10k for a quick draft seems to be a little too expensive...
    I join my 3 logs oof Yesterday, hope it helps.

    1 vote

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  20. Not showing qualified for Qualifier Weekend in April

    Hi, I finished around #345 in limited in March 2022 (I was keeping an eye on it), but I never got an email saying I was qualified for the qualifier weekend next week and my account doesn't mark that I am qualified. Can I verify my final standing and that I am qualified?

    Thank you,
    Anthony Ho
    80ho#12300

    1 vote

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