MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2451 results found
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Draft Pick invisible
Went to make a draft pick by dragging it to my deck, changed my mind and released the mouse button, and the card disappeared and I was unable to re-select it. I clicked another card and it was able to pick that but I was unable to change it back to the card I wanted.
19 votes -
Did not receive Draft reward
I won three games in a Crimson Vow premier draft. The reward (1000 gems and two packs) appeared on screen with the Claim Reward button, but after that I did not have those rewards.
19 votes -
カラーチャレンジ
カラーチャレンジ5戦目が、サーバーの応答待ちで
動かない19 votes -
Can't enter Premier Draft
After finishing a Premier Draft two days ago, the game seems to think I'm still in it, as it prompts me to "Resume".
But, if I click that, the game crashes by getting stuck on a (non-moving) "Waiting for the server..." screen. This happens both on PC and Android.
I've tried a couple of times on both systems, always with the same result. Reinstalling did not help either. Joining ranked play works as normal. I've attached a screenshot from my Android phone.
I've opened a ticket https://mtgarena-support.wizards.com/hc/en-us/requests/2841042 just to be told that I should reopen it here. Your other system…
18 votes -
Jump In event "Add to Decks" button doesn't work
After selecting the packs for the Jump In event, i pushed the "Add to Decks" button. Usually it brings up a notification saying that the deck was added successfully. however since the 10/02/22 update, pushing that button does nothing.
18 votes -
can't see draft packs
draft packs no longer appeared after pack 2 pick 8 or so, I could see packs coming to me and past me in the display, but the screen only showed the waiting for other players.... msg.
Shut down game to come back in, and it said an asset error occurred, the draft had just auto picked.
18 votes -
skipped lvl 38 mastery pass reward - mythic card
Did not get my mastery pass reward for last level completed (Lvl 38)- mythic card
18 votes -
Call A Surprise Witness style not awarded from MKM Story Festival
I was not properly awarded the alternate card style for Call A Surprise Witness from the MKM story decks festival, despite the reward being listed as given out just for entering the festival.
17 votes -
Game crashes and closes after clicking Premier Draft
I finished my last Premier Draft game and the game crashed when I was about to retrieve my prize, now the Premier Draft continues to show "Resume", but if I click it, the game crashes again, and now I am unable to join Premier Draft events.This happened on PC.While clicking Premier Draft, the game crashes instead of allowing me to start a new one.The game should give the reward for the finished draft and then allow you to begin a new one.No relevant screenshots/videosNo workaround, found.
17 votes -
can't resume premier draft DMU
I can't open the premier draft play mode, It crashes to "waiting for the server" and doesn't ever load at all. I had an ongoing draft and the server lost connection at I claimed my draft, now it thinks I'm still in there and says "resume", but when I open it it says "waiting for server" and does not ever connect
I uninstalled and reinstalled arena trying to fix it but nothing has worked. can you fix this on your end?
I haven't been able to draft the new set without issue at all yet.all other play modes with…
17 votes -
Traditional Draft Should Affect Limited Rank
Currently, Traditional Draft does not affect a player's Limited Rank, only Quick Drafts and Premium Drafts. However, the newly introduced Play-In Points are only available for Limited players through Traditional Drafts. This presents a dilemma for players looking to pursue both Play-In points and raise their Rank.
Additionally, Best of 3 play is broadly considered to be more competitive than Best of 1. This makes the current practice of only allowing Best of 1 games to affect Limited Rank somewhat counterintuitive.
As such, I'd strongly suggest that the MTG Arena team change Traditional Draft to have an effect on a…
17 votes -
midweek magic alchemy singleton duplicate rares
Midweek Magic Alchemy Singleton rewards gave me two rares I already had 4x of.
17 votes -
Premier Draft
Received Network error when trying to "start" the premier draft event.
17 votes -
Didn't get daily quest XP?
Completed a 750xp daily quest, and now I'm still only 725xp toward the next mastery level. Did I not get the XP because I finished the quest in a Mirror, Mirror game?
17 votes -
Game crashes during Draft, cant pick cards without the game crashing
Game crashes during Draft, cant pick cards without the game crashing
17 votes -
Premier Drafts still not available
WOE Premier Drafts are still not available despite the Status page saying the issue with them has been resolved
16 votes -
Magic 30: Mixed-Up Premier Draft - Server Timeout at Start of Draft
Paid to enter the draft then immediately received "Waiting for server" timeout. By the time I was able to restart & re-enter the draft, my first 5 or 6 picks had already been auto-picked.
16 votes -
jump in win not counted
I won a jump in game but did not get the 1 win reward. It did not count towards the daily win either.
16 votes -
Unable to change or update decks in Midweek Magic: Slow Start
After selecting a deck for Midweek Magic: Slow Start, I have not been able to Edit the Deck or select or new Deck. Completely ruins the experience with the event when I can't even modify the deck I chose based on the decks that I'm seeing, or select a new one.
16 votes -
Mastery pass reward bug
Mastery pass wildcards not received for Mastery Pass levels 85 and 90.
16 votes
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