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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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325 results found

  1. 1 vote

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  2. Can we get the Yargle Day sale back?

    The Yargle Day sale for Yargle cosmetics was so fast. I'm sure I'm not the only one who missed it. Can we get it back for another 24 hours? I think it's a fair ask considering all the issues with achievements not working, and since we still have a week to work on them.

    Would love to spend some gold on Yargle stuff. Please bring the sale back!

    1 vote

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  3. YEOE doesn't grant EoE rares, but 20 gems, when all available alchemy rares are already collected, except lands.

    Reproduction steps
    1) own 4 copies of all rare cards from alchemy bloomburrow, alchemy duskmourn, alchemy aetherdrift, alchemy khans of tarkir, alchemy end of eternities, except the rare lands from end of eternity(colloquially called checklands)
    2) miss multiple copies of many normal rares from the main set of end of eternity, like for example pinnacle star cage and chart the stars
    3) open an alchemy end of eternity booster
    4)get a rare in the booster

    Expected result:as the page detailing the booster contents says, this should result in the alchemy end of eternity rare being replaced by a end of…

    1 vote

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  4. 1 vote

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  5. mastery pass rewards not received

    no mastery rewards when winning, i own the mastery pass, but dont get the premium rewards..

    12 votes

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  6. Bug serveur boutique

    Le jeu crash à chaque fois que j'essaie d'accéder à la boutique ou aux boosters récupérés.
    Le chargement se lance mais crashe ensuite.
    J'ai réinstallé plusieurs fois le jeu mais le bug persiste.
    Merci de votre aide.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  7. Store not working properly

    Store not working since 4days days (mac,pc) when i'm trying to pay or add payment method with paypal the site is not responding

    15 votes

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  8. Mythic pack gave rare instead of mythic

    Mythic pack gave me a rare wildcard. I would like a new mythic pack

    17 votes

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    3 comments  ·  Store  ·  Admin →
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  9. Card sleeves not appearing correct in store

    I saw a sleeve that I thought was the little one eyed guy, it turned red after leaving the store and coming back, I bought it because I thought thats what it was. After purchasing it, it turned out to be a different sleeve after reloading the game three times.

    1 vote

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  10. Alchemy packs are bugged

    I received non AEOE cards by opening AEOE packs.

    I bought the 20 packs collections for 15k gold and I noticed some of the cards were not from AEOE.

    1 vote

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  11. [BUG] MTG Arena shows the wrong currency in the store

    MTG Arena on macOS shows the wrong currency in the store (Euro instead of US Dollar) despite living and being located in the US.

    Entire purchase flow shows Euro prices.

    Issue is isolated to MTG Arena on macOS, on Windows and iOS the correct currency (US Dollar) is being shown

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  12. Missing card purchase for gold under Daily Deals.

    In Store -> Daily Deals -> Purchased Planeswalker for 1,100 gold. The planeswalker is not seen in Decks under Advanced Filtering.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  13. 1 vote

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    1 comment  ·  Store  ·  Admin →
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  14. When buying a pack, when you switch to a different set (from EoE) the list of sets is hidden behind the cost of packs for EoE

    When buying a pack, when you switch to a different set (from EoE) the list of sets is hidden behind the cost of packs for EoE

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  15. Unable to purchase Edge of Eternity brawl decks

    After patch 2025.50.20 and patch 2025.51.00, I still can't buy any EoE brawl deck. So, despite what you say at "bug fixes" at 2025.50.220 patch notes, no, decks are no back in the store! Tested in Windows PC and Android

    1 vote

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  16. currency incorrect in arena shop after vpn use

    Hi,

    I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.

    Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.…

    1 vote

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  17. Currency in shop incorrect after using VPN

    Hi,

    I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.

    Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.…

    1 vote

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  18. Inconsistent pricing in store

    Store pricing for Arena Anthology I and II inconsistent with other pricing. Most (all up till now?) pricing in coins is 5 times the price in gems. The pricing for these items it 5X plus 5000. Was this a deliberate price choice?
    1 Go to the store -> featured.
    2 Using PC - Win10.
    3 Inconsistent pricing.
    4 Expect all coins cost to be at 5 times the gems cost - or consistent with what multiplier is chosen int the future.
    5 See attached screenshot in Word
    6 No workaround.

    Suggestion: Please note what type of files are allowed, and…

    1 vote

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  19. 2 votes

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  20. Missing Cardbacks from daily deal

    I bought the cardbacks today in the daily deal and I do not have them. Pls help

    2 votes

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