MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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829 results found
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No duplicate protection for MOM Rares
I am not rare complete for MOM however last two packs I’ve purchased I’ve received gems for MOM rares
Platform is IOS1 vote -
Perdida de sobres
He abierto 33 sobres que tenía y las cartas no se han añadido a mi colección, ni están los sobres.
1 vote -
Purchased infinity orbital lands for the first time on iphone but they are not showing up in my collection.
I’m using an iPhone and I just purchased the unfinity orbital lands in the store for the first time for 4000 gold. When I went to add them to my deck they aren’t showing up in my collection. No matter how I search for them. Is anyone else having this issue or is it just me?
1 vote -
explorer antholgy 2 not lsited
Explorer anthology 2 is not listed on my store or in bundles
10 votes -
Issue with opening packs
I opened 10 mythic rare packs and 4 regular packs from Wilds of Eldraine. Many of the cards required from the packs are not in my card selection (Spellbook vendor, Food coma, Three blind mice to name a few). I used three rare and eight common wildcards (that I can remember) to redeem cards before noticed that many cards are missing.
1 vote -
Standard packs: ONE appears with a warning that is not standard legal
If you select some Standard expansions (i.e. ONE), when you buy packs, it appears that they are not Standard legal. I think this may depend from the fact that the rotation changed this year.
1 vote -
White Shape obscuring store tabs
On my iPad Pro, in the store, a white cross-shaped blob obscures the store tabs. It doesn’t affect my ability to navigate.
1 vote -
Dominaria cannot be played in the current Standard
Hello, I would like to buy few boosters of Dominaria United in the store, however there is written "Important Note: This cannot be played in the current Standard format". I see only three sets where this note is not written. Am I missing something? I came back to MTG so I am rather a new player still.
1 vote -
Issues with gem purchases
I cannot purchase gems. Every time I click purchase, I get a loading screen that flashes the message "Waiting for server..." Incredibly frustrating seeing as I am trying to give you all money.
1 vote -
golden pack progress stuck at 290%
Golden Pack progression stuck at 290%.
Platform: windows
1. Buy one-time A23 (Phyrexia Alchemy) bundle with 3000 gems
2. Receive 20 A23 packs
3. Note that Golden Pack progress is 100%, but no GP's are rewardedCannot reproduce since bundle is one-time.
Perceived outcome: paid 3000 gems + 20 A23 packs + Golden Pack Progress at 100%
Expected outcome: paid 3000 gems + 20 A23 packs + 2 Golden Packs + Golden Pack Progress at 90%5 votes -
draft card style
I noticed that some card styles are avalible within the spell book version of the card vs the craftible variant.
Is this because an event was missed where we could aquire the styles for a limited time? Or something else?
Just a few cards I noticed since I mainly play white:
Divine Visitation
Youthful Valkyrie
Angelic Exaltation
Angelic GiftIs there a way we can make these card styles attainable for crafted cards?
2 votes -
store opration failed purchasing not initialized
store opration failed purchasing not initialized
1 vote -
Daily store bug
Purchased Efreet Flamepainter from daily store and did not receive it! I did purchase it while I was using mobile app on an actual mountain so maybe that messed it up. But I have proof of the purchase and not receiving it in these screenshots:
1 vote -
Golden packs progression
Hi, yesterday I've utilized 6 codes for the march of the machine set, 1x prerelease and 5x promo pack but my progression is still at the same level. Furthermore I would like to ask You if You can deduct 30 gold from my account or add 20 beause not seeing ann integer number hurts my feelings a lot. Thanks for comprehension.
1 vote -
count reward mission incorrect 500 + 750 = 1250, function if you loose incorrect too
count reward mission incorrect 500 + 750 = 1250, function if you loose incorrect too. mtg arena
3 votes -
codigo ya canjeado
Compre 2 packs de presentación y en uno de ellos me dice que el código ya esta canjeado.
1 vote -
Store glitch
The store is showing everything as purchased when it isn't and won't allow for purchases. Also this submission form is terrible on mobile.
1 vote -
Mythic Packs can contain Rare Wildcards in the Mythic Slot
Mythic Packs can contain Rare Wildcards instead of a Mythic Rare card (this should at the very least be a Mythic Wildcard)
My collection has Mythics from that set I don't yet own, so it's not an issue in regards to that, it could be some cards are missing from the pool and that's the issue? Happened twice, the first time was closer to the release of Mythic Packs and assumed it was a bug then as well, but if it's still not fixed this is a major issue.
7 votes -
Golden Pack progression
I have been at 6/10 progress with Golden Pack. Purchased 3 packs for 3000 gold and 1 pack for 1000 gold (all Brothers of War packs)... Golden Pack progressed to 8/10.
11 votes -
The Brother's War with Retro Artefacts: gems instead of rare card for despite not having a complete playset
The Brother's War Booster with Retro Artefacts: gems instead of rare retro artifact card despite not having a complete playset
4 votes
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