MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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428 results found
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Can't Purchase Gems in Steam Version of Game
I recently switched to the Steam Version of the game so that updates would be managed by the steam client. Since doing so, however, I am no longer able to purchase gems.
I have already confirmed that the Steam In-Game Overlay is enabled both in the Steam General settings and for Magic Arena specifically. My steam wallet has a payment method linked as well.
After clicking the price on the "Confirm Purchase" screen, the screen returns back to the store, and nothing else happens. There are no errors, or any feedback given. I have attached my log, which seems to…
25 votes -
booster avec terrain rare déjà obtenu
Bonjour,
J'ai ouvert aujourd'hui un booster (Les Hors-la-Loi de Croisetonnerre) obtenu via mon % de maîtrise.
J'ai reçu à l'ouverture de ce booster le terrain rare "Cour Dissimulée"... sauf que j'avais déjà dans ma collection 4 terrains "Cour Dissimulée" achetés sur une précédente extension (cf. impression d'écran)
Normalement je ne peux pas recevoir un terrain que je possède déjà en 4 exemplaires, sauf si ma collection de l'extension est d'ores et déjà complète (ce qui n'est pas le cas)
Merci de me fournir un nouveau Booster de l'extension Les Hors-la-Loi de Croisetonnerre à la place de ce terrain.
ludiquement,
VonKopf1 vote -
Can't buy gems on MacOS
If I try to purchase gems, I get an infinite "Waiting for server" spinning wheel.
I'm on MacOS, Sonoma 14.4.1.8 votes -
duplicate protection
FIX THE DUPLICATE PROTECTION TO ENCOURAGE PLAYERS TO SPEND MORE MONEY ON MAGIC ARENA. I've spent about $200 in Magic Arena in 2023 and this year alone. I'm currently holding out on spending more money in Magic Arena due to the lack of duplicate protection in the game that still an ongoing issue. I look forward to this getting fixed but I won't be spending my hard earned cash in this economy in one of my hobbies if the programmers of Magic Arena are this incompetent. Stop ignoring this issue and fix the **** duplicate protection.
1 vote -
store
No dayls on store
2 votes -
Level Boost Purchased without Selection or Confirmation
I opened the recent message and claimed the 5000 XP. I then immediately went to the mastery track to see the effect. When I entered that tab, it popped up all of the rewards for the level boost. I did not select or click the level boost, and I did don't purchase it but it looks like it was purchased. I believed this charged me, but I don't have the gold amounts before and after.
1 vote -
mythic pack
Same as many players, I bought a mythic pack but I received a rare wildcard as the top card. Is this a bug? If not, how is this a thing?
1 vote -
FDN Pack Bundle Carousel Internal Link Failing
When I click the FDN Pack Bundle carousel item, I get a "Waiting for server" message that never resolves. I end up having to close out of the client and restart. It happens every time I click that particular carousel item. I'm on a Mac.
2 votes -
Change country in account
Due to relocation to another country I would like to use payment methods of the new country. But an in-game store on PC does not allow to change country and gives old payment methods which are not available for me now.
Please allow change country in account to be able to use new country payment methods5 votes -
BLB pack gave special guest [Ledger shredder] and no mythic/rare. FIX THIS. Please and ty :)
BLB pack gave me a special guest card (Ledger Shredder) and no rare or mythic.
This may have happened previously and I didn't notice it. Please fix this and reimburse me.
4 votes -
Hideaway
Can’t buy anything from the hideaway store even though I have tickets to spend
4 votes -
Orbs and emotes
Hello!
Just a bit of feedback. I don't use any cosmetic items (sleeves, avatars, companions, card styles, etc) so it would be great if I could spend my orbs on something else (cards, draft tokens, gems, gold, etc). I bought a playset of Sorin Markov but haven't seen any other non-cosmetic items in the orb shop. I would gladly trade in 10 orbs for one uncommon wildcard.
Also, it would be nice if you started out with more emotes. Being able to exchange a couple words with your opponent can make the game more relaxed and friendly. I haven't been…
3 votes -
bloom burrow mastery orb
I'm almost to the end of the Bloom Burrow Mastery Tree and from what I can see I have two more orbs I can receive, however there are three more card styles to be obtained.
I play on both PC and Android.
Is it designed this way or did I just not receive one Orb somewhere along the way.
Could someone let me know if I'm missing an orb or not?
2 votes -
release code
I played bloomburrow pre release, but my pre release code is not working( i didnt used any before, its my first one). So i tryed another, and for my surprise is not working as well.
3 votes -
Suggestion for improvements
I think it would be beneficial for both players and WOTC if they implemented a weekly discount on gems (payday Fri-sat) which will entice all players to spend, even the ones who don’t usually.
2 votes -
Bloomburrow Arena Code Limit
Bloomburrow should allow players to redeem multiple arena codes! After multiple recent sets allowed 5 prerelease arena code redemptions per account, it made me even more excited to participate in more prereleases as a digital/Arena-only player. So I went into the Bloomburrow prereleases hoping to have some in-person fun and get a good amount of digital value to build my collection. However after trying my 2nd prerelease code I was really disappointed to learn that this set allows only one code per account to be redeemed. This feels like a bait-and-switch after the last couple sets allowed 5 codes per…
3 votes -
Problema con sobre mítico
Estimados:
Compré un sobre mítico y me salió un comodín raro.2 votes -
No daily deals in store
Daily deals in the store is not there in the store, there is usually a TAB for daily deals, the TAB is not there at all
5 votes -
card styles and duplicate protection
Apr 16, 2024, 10:55 AM PDT
today Outlaws of Thunder Junction was released and I purchased card styles for the fast land duals.
Then I found out that I cannot apply them to Concealed Courtyard Spirebluff Canal Blooming Marsh inspiring Vantage Botanical Sanctum from the Edition Kaladesh.
(I already had crafted a playset of all these cards)Should everyone really craft the same cards again from edition Outlaws of Thunder Junction in order to be able to use those new card styles ?
Is this a bug or "works as designed" ?
Actually it does not make much sense to purchase…4 votes -
Daily Deals in Store
Daily deals not showing up after last patch.
7 votes
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