MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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628 results found
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FDN Pack Bundle Carousel Internal Link Failing
When I click the FDN Pack Bundle carousel item, I get a "Waiting for server" message that never resolves. I end up having to close out of the client and restart. It happens every time I click that particular carousel item. I'm on a Mac.
2 votes -
I haven't received any of the Mastery Pass rewards since somewhere between the 15th and the 20th reward (I got the draft token but not beast
I haven't received any of the Mastery Pass rewards since somewhere between the 15th and the 20th reward (I got the draft token but not beastie companion).
4 votes -
Mastery rewards
Unlocking new levels in Duskmourn Mastery doesn't unlock any reward anymore, I'm like missing more than 5 levels of rewards at this time
4 votes -
Mastery Pass
I did not receive the premium Mastery Pass rewards for some lvls (DSK)
5 votes -
No Daily Deals displayed
For me there are no daily deals displayed in the store. I was already wondering about there being none. However, as this is the second day I have now checked reddit to see if there is any discussion on the topic. Turns out: there are daily deals, they are just not displayed for me in my store.
37 votes -
Redeeming magiccon vegas XP only gave me set mastery rewards and not the mastery pass ones
Magiccon vegas 5000 XP only gave me 3 duskmourn packs and an eye, but not the other 3 packs and 2 styles & orbs it should have given me as I have gotten the mastery pass with gems.
4 votes -
Mastery Pass Rewards Not Received
Hello,
I have Duskmourn mastery pass but I don't receive the mastery pass rewards for the last levels I completed.
Could you please fix that and send me the rewards I paid for ?5 votes -
Multiple mastery pass rewards not received.
I have not been receiving the rewards for the mastery pass for the past few levels i have unlocked. one example i can show is the mastery pass says i have earned the "merry beast" companion but it is not available in my companion list. (screenshot included) However i have also not received the mastery orbs, card packs or card style rewards as far back as level 36, I dont have the card style for "viscous clown"
7 votes -
Mastery Pass Reward Not Receved Since Level 19
Mastery Pass Reward Not Receved Since Level 19
5 votes -
mastery pass rewards not received
no mastery rewards when winning, i own the mastery pass, but dont get the premium rewards..
8 votes -
Mastery pass rewards not received
Today I have not received my mastery rewards for tiers 38 and 39. I refuse to go any farther because i havent received any of my purchased incentives and one of them is the characters in the game. Please fix so this doesnt look like a scam.
6 votes -
Maestry rewards bug
My rewards are missing from level 29 to level 33
5 votes -
Unable to Purchase Gems with Paypal
Unable to Purchase Gems with PayPal. Tried multiple times and the only screen that comes up is 'Just a second" with the spinning circle. Tried twice, same thing. Went into my PayPal account directly, no activity showing so far. Assuming not going through?
5 votes -
I do not receive Mastery Pass Rewards
I have received Mastery Pass Rewards on the day of purchase, but do not receive Mastery Pass Rewards with gaining the levels. You need to repair it and grant all who bought the pass their rewards. It was payed for!!!
6 votes -
I did not recieve level 49 of the mastery pass
I just completed level 49 of duskmourn mastery pass and did not receive the 400 gems. Received previous levels without issue. On Iphone.
5 votes -
Didn't get the draft token of the mastery pass
Didn't get the draft token of the Duskmourn mastery pass lvl 15. MTGA PC version.
4 votes -
No rewards from Duskmourn Mastery Pass
For several days, the rewards from the mastery pass are not being received. I'm on Windows and started noticing this on level 33, but seeing other complaints, it can be happening since before.
Moreover, this is the Mastery Pass Rewards, the normal bonus track rewards seem to be working fine.
DON'T BUY THE MASTERY PASS, it's not working, it's just a waste of gems.7 votes -
Haven't gotten pack rewards since level 10 from the Duskmourn mastery pass
As title says, I haven't gotten any of the rewards since level 10 except for the eyeballs.
4 votes -
Stop skimping on mastery pass
There isn't enough time for an average player to finish the DSK mastery pass unless they average ~8 wins per day from the start of the set release.
It seems unacceptable to me to use FOMO to force players to play even more for fewer rewards. The battle pass continues to get worse with the rewards, and you are now just making it harder to actually acquire your rewards.
2 votes -
Duskmourn mastery pass not giving rewards
the Duskmourn mastery pass isn't giving both of my reward paths. i just leveled up from level 15 to 16 and i noticed my rewards have only been giving me the free rewards, but not for the mastery pass that i paid for. i don'tknow if im the only one, but it's been hapening the past couple days
9 votes
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