MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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824 results found
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Store - Purchased Lands on 6/4 not showing in deck builder
Today, June 4, the 80’s style lands that I purchased are not showing up in my card collection. Is this a bug?
1 vote -
Even less pre order rewards
Pre order card and card style rewards for play bundle doesn't exist. This is getting sad at this point. You guys were already doing bare minimum as rewards now taking that away too. There is no efforts to encourage to buy the products or rewarding loyal player base. Cards, card styles and other cosmetics are already expensive for this game. instead of seeing improvements and more sales, valuable bundles,better pre order rewards etc. This company greeding over giving away one card and card style. JUST ONE!!! This is getting beyond ridicilous. Not even doing the bare minimum at this point.
1 vote -
March of the Machine pack purchase does not progress golden pack
I purchased 4 x packs of March of the Machine on 6/2/23 at approx. 520pm cst. Did not receive golden pack progression.
2 votes -
offres du jours
LA BOUTIQUE OFFRE DU JOURS NE MARCHE PAS !!!
PIÈCE ET GEMMES CONSOMMER ET CARTE NON REÇUEsav et bug ne répond pas ! d’ailleurs nulle part
satannatas#98477
tyrranax rex aujourd'hui (gemmes)
atraxa, grande unificatrice il y a 3 jours (pièce)REMBOURSER LES GEMMES LES PIÈCES MES 5€
OU DONNER MOI LES CARTE QUE J'AI PAYER !!!!!!!!!!!!!
1 vote -
EU citizen discrimination via new payment policy when visiting and playing in non EU countries
Dear MTGA Team,
as an European MTGA player visiting the USA or any other nor EURO country I'am entiteld to have to same opportunities and conditions as the local residents. However with your new update I experience that despite being in the US I am not allowed to pay in US currency but still have to pay the new higher prices in EURO. This is clearly an act of customer discrimination based on country of residency / national origin / nationality. It also goes directly against U.S. Code Title 15 Chapter 1 § 13 - Discrimination in price, services, or…2 votes -
cannot purchase with real money
When trying to purchase with real money, i select the product, and then click the value to go to the next step.
At this time the application gives me the spining orange circle and doesn't go anywhere else.
Doing this on the mac version.
1 vote -
Can't buy gems or change payment method
I tried to purchase some gems from the store, when I click any $X button, it brings up the option to pay $X or Cancel, and when I click to pay $X nothing happens. There is also a button that says "Change Payment Method", and when I click on it, it also does nothing. This is on PC on Steam.
6 votes -
Golden Pack progression
I purchased 3 packs of Brother's War mythic packs and it didn't update my Golden Pack progression.
6 votes -
Mastery Pass Level 44 did not grant pack
Mastery Pass Level 44 did not grant a pack. Gained 750 EXP from win, went from level 43 to 44, no pack granted.
1 vote -
Unique cursors in the store 🙏
Can we get some unique cursor skins in the store? :>
I'll throw money at you.
1 vote -
draft card style
I noticed that some card styles are avalible within the spell book version of the card vs the craftible variant.
Is this because an event was missed where we could aquire the styles for a limited time? Or something else?
Just a few cards I noticed since I mainly play white:
Divine Visitation
Youthful Valkyrie
Angelic Exaltation
Angelic GiftIs there a way we can make these card styles attainable for crafted cards?
2 votes -
Cannot complete purchase on steam version
On the Steam version of MTGA, the store purchase cannot be completed due to an unknown error. There are enough funds to complete my purchase in my Steam Wallet.
I am running MTGA on Windows 10, and my Steam region is in China. Other functions of the game seem to be running fine.
7 votes -
5/22/23 Daily Deals Error
I wanted to buy certain styles (like Reckoner Bankbuster and Fable of the Mirror-Breaker) since I really liked them and, because they were discounted I thought it was a really nice opportunity to get them, but the game doesn't let me purchase them and gives me an unknown error.
1 vote -
Pet of the Month Purchase
I purchased the May pet of the month (a cat with a fire tail). The store took my money, but didn’t give me the pet.
2 votes -
Se cierra el juego
Cada vez que trato de abrir la tienda en el juego de PC el juego se cierra solo y no puedo comprar sobres ni nada en la Store, solo me pasa en el juego de PC.
1 vote -
arena code not working
I entered a 6-pack MOM arena code and it doesn't work for me. I don't remember sending any code for this set. Could you confirm if I am correct? Thank you :).A suggestion, you should implement some tool that will show the codes you used from each expansion. Another option would be to show the day the code was redeemed. Thank you
1 vote -
I would like to buy <Opt> card style.
Currently, the <Opt> card style cannot be purchased with in-game currency. This is because it is set up as an item that should be obtained with a promotional code. However, promotional codes have expired and are not accepted. If the only way to obtain card styles other than <Opt> is with a promotion code and the promotion code has expired, the setting should be changed so that the card styles can be purchased with in-game currency like other card styles.
2 votes -
No gold
My friend and I experienced the same problem. A notification pops up with gold at the end of a match and then we check our gold and we do not have that gold that it was said
1 vote -
Draft token bought in store replaced arena open 20 point entry token
on Thursday evening I bought a draft token
the gold didn't go away right away... but the token displayed as purchased in the store.
a while later, my arena open 20 point entry token was gone, the gold too, and the draft token had appeared.
1. not sure that what's supposed to happen?
2. can I get a arena open 20 point entry token back...?
attached, 2 screenshots showing the tokens - and there was no arena open to spend the token on between 11/05 and 13/05...1 vote -
Didn't recieve reward
Hey I just claimed 2000 gold from a message in my mail and it didn't show up. Can I have my gold please?
1 vote
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