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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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792 results found

  1. Daily Deals Not Showing Up

    Daily Deals Not Showing Up. Alt-F4 and then reopened game multiple times but still no daily deal. Verified with a friend that there are in fact daily deals today (lands).

    6 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Wandering Emperor card style motion bug

    The Wandering Emperor borderless card style with moving art (on sale in Store today) has a bug, where the portion of the art behind the text box is moving separately from the main art frame and it looks very odd once you notice it! Not a good purchase unless bug is fixed.

    1 vote

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  3. Golden Pack Progress Error

    I bought 6 packs and it only filled 3 packs of progress toward the Golden Pack. I used a PC.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  4. Se "perdio" el oro de mi cuenta

    Un día logueo para realizar una compra de oro y me doy con la desagradable sorpresa de que no tengo el oro que junte. Necesito lo repongan

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  5. After buying packs, it always jumps back to the front. Causes accidental buying of useless mythic packs

    After buying packs, it always jumps back to the front. Causes accidental buying of wrong (mythic) packs

    1 vote

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  6. Golden pack progress doesn't work with older sets

    Golden pack progress doesn't work with older sets: I've just bought 9 Brothers War packs but the progress bar seems stall.

    2 votes

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  7. Mythic rare cards opened in oacks, not showing in my inventory

    I recently opened a mythic rare packs and got the new Sheoldred and Jin-Gitaxis from MOM. They both had the alternative art and after it was opened neither was in my card inventory... Anyone else have this happen?

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  8. Product Suggestion

    Stop putting non standard cards in standard packs! The last 10 or so packs I purchased for March of the Machines all had the rare/mythic card as a non standard card. It’s pretty **** tough to play your new expansion if you won’t provide the better cards to do so.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  9. Card styles now appearing in New packs is an annoying feature that only takes up space for actual useful cards. Please help!

    I just noticed that MTG Arena is including card styles of old cards in new packs of MoM now and it's pretty annoying. How can I turn this feature off? I don't want card styles of old cards. I just want to collect new cards from March of the Machine. These card styles are just taking up space for actual new cards I'm trying to collect from these new sets. I don't know if it's a ploy they are doing to try to get extra money out of people but this means that I would now need to open more…

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  10. March of the machine packs giving historic cards

    Was opening March of the machine packs and noticed I’ve gotten some historic cards not part of the set at all. Pretty weird bug but would prefer getting the right cards part of the set.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  11. Tienda

    Compre objetos en la tienda(cartas de Ral) y tras una semana no han aparecido en mi colección de cartas para usar

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  12. March of the Machine: Aftermath 10x pack did not show acquisition pre-restart. No awarded Gold Packs, too.

    I was thinking of buying some Aftermath packs to progress Wildcard Progression. Went to the store and finally decided to get a x10 pack that contained Jolrael. When I clicked purchase, I did receive Jolrael and the card style but none of the packs initially. No gold packs were awarded, too. My coins showed no sign of deduction, so I tried again. Same result. No x10 pack but a copy of Jolrael. No coin deduction. I decided to restart.

    My coins were deducted for x20 packs which can be seen in the packs section, two copies of Jolrael remain and…

    1 vote

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  13. No LOTR stardard cards and boosters, only alchemy.......

    On my store and deckbuilding theres no Standard boosters or cards from LOTR new edition.....only Alchemy boosters and cards.....even the 3 free boosters.....

    1 vote

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  14. Arcane Signet - incorrect information on MTG Arena

    When you try to buy Arcane Signet's 3D artwork, MTG Arena provides incorrect information - it says "This style is acquired by entering a code. Go to Magic: The Gathering Promotional website for more info." However, the words should read "This style was available at a special event but is no longer available."

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  15. Prerelease Packs Can't Be Opened

    Packs obtained from a code for a BRO prerelease can't be opened in the pack menu despite the set being released, and other packs of the set being openable.

    5 votes

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    2 comments  ·  Store  ·  Admin →
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  16. Pre-Order Mom not working

    MOM pre-order doesn't work - it just says working and then I have to force quit the app

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  17. Mastery Tree Issue

    The mastery total at the bottom of the Mastery Tree says 30/30 but not all the orbs have been active. It looks like the orbs activated are out of sync from the 30/30 indication below. I know I'm almost complete since I'm 2 away from the 'infinity' daily gift. I should have all the avatars, but I do not.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  18. Mastery Orbs in the wrong Season

    I completed Phyrexia: All Will Be One Mastery and had extra mastery orbs compared to the cosmetics I was able to unlock. I thought nothing of the issue because it wasn't harming anything. Upon completion of the March of the Machines Mastery, I am missing a Mastery Orb and can not unlock the final cosmetic on the red tree. With the season ending, I would like to be able to get the last cosmetic before it goes away and I would have to purchase it.

    1 vote

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  19. Duplicate protection does not work with cards previously obtained in anthologies

    If you open packs with cards that were previously in anthologies such as Phyrexian Obliterator, Fauna Shaman or Thalia, Guardian of Thraben you can still get them despite having already four of them.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  20. Paymante

    In MTGA store cannot buy bundles and gems, system show me error
    Windows 10

    1 vote

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