MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
467 results found
-
boosters disappeared before being open
I bought 4 Ravnica Allegiance boosters with the 4000 coins I had. I went to open them one by one (until this point it was appearing the booster with the "4" under it). When I clicked the first one, the booster opened and it was a 4 or 5 rares only booster with a mythic wild card, and the other boosters DISAPPEARED. Now it says I have no boosters. And, in fact, even those cards from the only booster that was opened don't appear in my collection. I play tabletop Magic for a long time, and just started using MTGArena.…
1 vote -
This is the second time I have purchased something in the arena store and gotten nothing even after claiming my purchases. Today I purchased
This is the second time I have purchased something in the arena store and gotten nothing even after claiming my purchases. Today I purchased
3 votes -
I have got gems in a pack but I am far from having every rare in any expansion
I have got gems in a pack but I am far from having every rare in any expansion, this is disgusting, fix your game, wizards is not a small indie company
2 votes -
Game compatibility on android device
Can you make MTGA available on store for older android device?
I manage to install MTGA on Samsung Galaxy S7 with andoid 8.0, the game runs very well.
To do that I found full game xapk version 2021-12-80-1175 on uptodown.comUnfortunatly the update 2022.13.0.1198-1198 is not available yet. So I can't play anymore...
Why don't you alloy old andoid version to install it directly from google play store ?
2 votes -
Did not receive my 50 packs from the prepurchase with tokens and such.
I have not received the prepurchase 50 packs with the tokens and such for Kamigawa. I cannot report it as the site keeps asking for login info and never goes beyond that. Is anyone else having this problem?
1 vote -
Cards not showing up after purchase
I purchased a bundle using 1900gems and my cards aren't showing up. Gems were deducted, the bundle(which was one of 3 in the store) isn't showing anymore, but no cards. Please advise..
4 votes -
Bug cartes rares booster
Hier et aujourd'hui j'ai acheté 2 boosters de l'extension "strixhaven" mais impossible de trouver les cartes rares et rares mythiques dans ma collection ou dans mon modificateur de deck
1 vote -
Older lands
Can you bring back some of the past offered lands to the store?
2 votes -
Didn't recieve Mythic Wildcard when purchasing Mastery pass
I purchased the mastery pass with 3400 gems, and i should have received, among other prizes, 4 mythic wildcards.
I received all of the other prices, but not the mythic wildcards.5 votes -
Buy a card and dont receive
Today I Buy a “Kavu, territorial” card. The system colected my coins but I Can’t use The card in none of my decks
4 votes -
2 votes
-
Make the Welcome Bundle a monthly option
Could you make the Welcome Bundle (or something similar) a monthly option instead of a once-in-a-lifetime-oppotunity?
The current Gem prices are ridiculous, but the Welcome Bundle was very fairly priced and I would gladly buy it once in a while. And I guess, I'm not the only one.3 votes -
Bug : Card bought but not delivered : Set of Neon Lands including Boseigu... + set of Neon cards including Hidetsugu...
Hello,
Thecards I bought were but not delivered :
1) Set of Neon Lands including Boseigu... +
2) Set of Neon cards including Hidetsugu...I bought the 2 sets of (I think 5) Neon cards in the store, they were described as the "Real" Cards + the "Alternative drawing" cards.
For both sets (5000 coins and 11000 coins I think) I did not received the Real cards so I can't play in MTGA with them.
Thank you to fix and add the missing cards in my game.
Best Regards.
2 votes -
Issue with card not being added to deck
On iOS, bought card using coons. Does not add to my deck.
3 votes -
Add: Purchase and Code redemption historic feature.
This would be insteresting, so you would know what has been bought in your account and would allow players to know what codes they reedemed, therefore they would know which ones they can still get.
1 vote -
1 vote
-
Why do "mythic" packs give out rare cards SO OFTEN????????? Come on, there are a ton of complaints about this. Why hasn't it been addressed?
Why do "mythic" packs give out rare cards SO OFTEN????????? Come on, there are a ton of complaints about this. Why hasn't it been addressed?
1 vote -
Cards not received !!!
There is a bunch of cards I didnt received !!!
I use Window
first from the mastery tree :
bride's gown
gryff rider
belligerent guest
honeymoon hearse
ballista watcher
alchemist's gambitthen I bought the bundle Olivia Voldaren for 7500 gold and didnt receive the cards !!!
Olivia crimson bride (!!! I already had one !!!)
Voldaren bloodcatser
Anje maid of dishonnor
olivia's attendants
Voldaren epicure
blood petal celebrantAnd i also bought some decks and cards from the daily deals but cant know for sure if I got the cards !!!!
So in order the keep anjoying MTG Crimson…
5 votes -
app for IOS asking for update the doesn't exist on app store
Trying to open the game today on Iphone, the game is asking for an update. That update does not apear on the iphone app store. So basicaly its impossible to open the game.
1 vote -
card style
I just bought the "Golden Age: Obscura Bundle" and the only thing I actually received is the card sleeve. None of the card styles are available to use, it prompts to me to buy them again. It also doesn't show that I have purchased the bundle.
I am sure the gems were deducted and the purchase went through, I even got a confirmation screen but the styles are not available to use in the deck editor.
1 vote
- Don't see your idea?