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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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880 results found

  1. Product suggestion

    Currently, the Viashino Pyromancer style is not available for purchase. I think it would be good to unlock that for all players.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. Khans of Tarkir should show at Store is not a standart

    It should show it's not a standard format on store, this causes confusion

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  3. Store Purchase failed

    I bought the Lords of the Rings card style pack on MGT Arena / Steam.

    The purchase was confirmed, the coins left my account.
    But the styles didn't appear. Something went terribly wrong...

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  4. Daily Deal

    I purchased a Daily Deal (Dec. 11) including "The Party Tree" and the cards don't appear in my collection.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  5. Mythic pack rare wildcard

    Hello. Like several players, I purchased a mythic pack and received a rare wildcard. This was a Kahn's of Takir mythic pack on the android client.
    It's disheartening seeing a bug that's over a year old still happen today. What steps are you planning to correct this bug so it doesn't persist?
    What

    4 votes

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    1 comment  ·  Store  ·  Admin →
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  6. Purchased 10 Mythic Packs of But..

    I just purchased 10 Mythic packs MTG Arena of Khans of Tarkir. Are they are not playable? I did not see the card to be able to add to my Alchemy deck at all. A matter of fact they are not showing up in my Collection! My profile shows I have cards in Khans of Tarkir.

    0 votes

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    2 comments  ·  Store  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. Mastery XP Not Adding

    I'm at 900 XP and earned another 600 or so through match wins but none of that XP has been recorded on the mastery pass. The game showed the XP earned in the post match report so it should be going through.

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  9. store purchase failed unknown

    Store Purchase Failed Unknown - unable to buy items for money -- Critical! - I was told it might be fixed with the next PATCH! we want to buy things!

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  10. Store Bug

    I cant bbuy gems in the store. I Also cant change my paying method. Pls help. I also did a new installation. Doesnt work.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  11. store won't let me buy gems

    I want to buy the new ixalan alchemy bundle but I need gems to buy it, when i go to buy gems i get the following error

    7 votes

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    1 comment  ·  Store  ·  Admin →
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  12. I cant buy the begginers/welcome bundle.

    i cant pay the begginer/welcome bundle, when i click to buy it it says "Error in the store", after that appears the steam window for paying things in games and i click on apporve, after that that window closes and i dont get the bundle, i do all in my hands to do it and i cant buy it.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  13. Mythic Booster Gold Rare Wildcard?

    What's with spending 1300 gold on a MYTHIC booster pack only to receive a gold rare wildcard? The extra gold spent on the Mythic pack suggests you are guaranteed a Mythic, at least if you haven't completed the Mythics in the set, which I had not.

    This is the second time I have spent the 1300 to get a MYTHIC booster pack, only to receive a regular gold rare wildcard from it. I doubt i will be purchasing more of those.

    This seems like false advertising. A scam of sorts. If you purchase a Mythic booster, you should ONLY be…

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  14. Cards from packs all show as new when opening on Android

    When opening packs on my android all cards show as new, except for ones that have been opened before within the same instance. IE if I restart Arena, they go back to all showing as new. Would be nice it it actually checked my collection and didn't show every card as being "new"

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  15. Sleeve Glory for Kaldhein in the store

    Please add Glory for Kaldhein sleeve in the store, or add the option to buy more items.. for example, inside the profile add all the sleeves, companions and avatars with the lock icon with a option to buy.. you are losing money.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  16. 6 votes

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    0 comments  ·  Store  ·  Admin →
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  17. Booster mitico

    Comprei 2 booster moticos porém só veio em um uma carta mítica rara no outro veio apenas um coringa raro.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  18. Forgotten Perils Bundle

    I purchased the Forgotten Perils bundle only to find that I can't use the Resplendent Angel card style with my M19 copies. I didn't realize that I would need the LCI version of the card in order for it to work, as I did not see that mentioned anywhere.

    There is no reason for me to spend wildcards when I already have four copies of the M19 version. There should be a clearer warning that a style can only be applied to one version of a card, or better yet, allow styles to be applied to other printings.

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  19. Gold pack progression missing

    I am missing three stages on my golden packs as of this morning and I want them back. I find it unfair that my stuff was rudely taken away. I've had those progressions since two days ago when I bought packs on lost caverns of xilion. This game just keeps getting worse and worse.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  20. No otorgó recompensa token draft

    Al llegar al nivel 15 de maestría no otorgó el token draft como recompensa.

    1 vote

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