MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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820 results found
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Is there a plan to enable trading wildcards?
Like trading a mythic for 2 golds or 10 uncommons for 1 rare etc?
2 votes -
Rewards System for Feedback and Explorer Feedback
I would be more incentivised to provided more accurate reports if developers issued rewards for engagement. Gems/gold would be fine.
Mostly an auto system or that devs can manually commend someone for exceptional information (a reward of 10k Gold / gem equivalent).
You want player engagement in these dark times for WotC, pay your players (literally its free rental money and can never amount to a loss of actual USD for wizards)
Currently hasbro is down 41% YTD and some of that isnt just market forces but WotC self inflicted injuries.
<b>EXPLORER</b>
One positive is the new Explorer II Anthology.…2 votes -
chrome os
following the new update, it is no longer possible to access the game. I uninstalled and reinstalled it but it is no longer possible to connect
2 votes -
Visual glitch with The Brother's War Sticker Bundle
When hovering in between two items in the shop, if one of them is "The Brother's War Sticker Bundle" this visual glitch happens
2 votes -
Problem eith mythic pack
I opened a few mythic packs while missing quite a lot of them but they gave me 40 gems even though im missing both mythics in the regular set AND some of the retro artifact as well… it’s already the third time it happen
2 votes -
Missing gold packs
I got 3 free packs from using the code for brothers war, purchased 2 packs using gems and won packs from mastery challenges, however my progress says 3 and it should be at least 8 or 9. It seems it isn't reading the correct amount of packs. Prior to Wednesday 11/23/22 the count was closer to accurate and trying to read it, but now it's off alot and not reading
2 votes -
Brothers War Mythic Packs Giving Gold Wildcard
This bug seems to have been around for a while but you're giving rare wildcards instead of mythic wildcards out of mythic packs. It's unfair to pay extra for the pack and then be capped at a gold reward.
2 votes -
(Mac OSX) Purchase results in a hang
This is from my own logs.
Nov 19 18:10:58 [Username]com.apple.xpc.launchd[1] (com.apple.mdworker.shared.01000000-0100-0000-0000-000000000000[590]): Service exited due to SIGKILL | sent by mds[137]2 votes -
2 votes
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Purchased Daily Deal Card Not Showing Up
I Purchased the Daily Deal Sorin and didn't get the card treatment today 11-5-2022
2 votes -
Ikoria Lair of behemooths Mythic Booster problem
So I was opening an Ikoria Lair of beheemoths Mythic booster and it gave me as a reward for collecting all the mythics in the set some gems when I haven´t even collected 6 of them. Not only they did not give me my mythic card but they didnt give me any gems neither.
2 votes -
2 votes
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新規にunlockした、Secret Lairのアクティベーションコードが「コードは既に入力済みです」と言われます。
新規にunlockした、Secret Lairのアクティベーションコードが「コードは既に入力済みです」と言われます。
コードそのものをここに書くのはまずそうなので控えますが、「Warhammer Bundle - MTG Arena Redemption」のアクティベーションコードです。2 votes -
Bought a card on the deals tab and it is not in my cards I own.
I bought one of the deals on dragon cards in the “deals” section of the store. After purchasing it, I looked in my card collection and it did not appear in there. But my money (in game currency) was taken.
2 votes -
DMU packs dissapeared or duplicate protection not working
I just got 5 DMU packs for constructed season sep 2022 end. When I opened the packs, I just got 5 cards with pictures of a gem on it. I don't know if I received gems, but I shouldn't have received gems due to the fact that my DMU collection is not complete.
2 votes -
I bought a card from the Daily Deal and it doesnt show in my Collection
I bought a card from the Daily Deal and it doesnt show in my Collection! (Windows App)
2 votes -
Booster
Phanton Booster
PC, I was opening a booster, after clicking the screen just said "ok". Clicked "ok" and check on my bag i didn't see what it came in that booster, just like nothing was gave to me, please help me.
2 votes -
Packs Contained One Card Each, Missing the Rest
I just cashed in 3000 coins for 3 regular Dominaria United packs and went to go open them. The first pack opened normally, displaying all the cards on the screen. I still had two packs left to open, but when I clicked on the next pack it just showed me two rare cards at the same time, already revealed, and no other cards in the pack, and apparently that action consumed BOTH of my packs. I'm not seeing any other cards in my collection that could have been the undisplayed cards from those incomplete packs.
2 votes -
2 votes
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Arena don't give me a rare wildcard that i found in a baldur's gate pack
Receive rare wildcard in pack, purchasing pack but the rare wildcard counter don't change
2 votes
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