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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2505 results found

  1. give more TIME to play certain complex cards!

    give more TIME to play certain complex cards! like heliods intervention,which asks lame obvious questions like, "which player to gain life?"..duh.. or makes you select targets to destroy because it actually thinks you are probably going to want to destroy your own permanents.

    all the cards are NOT created equal. right now you programmers give people as much extra time to play a basic creature which resolves instantly as you do to play a complicated card that asks you a series of questions.. if you dont answer all the questions in time, the turn ends and the spell goes UNCASTed…

    1 vote

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  2. Ugin not removing a card when using second ability.

    Using Macbook Pro

    Playing unranked to test a deck, Ugin's ability was used in 2 games - Both times checking the CMC of the cards on the field before using the -X ability - Paying exactly the amount - Both times on 2 seperate games, other cards were exiled and left the 1 card on the field which ended the game in the opponents favour.

    Sorry I didn't have screenshots or video footage to show, but it's a bit of a weird one this!

    1 vote

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  3. [mobile] Please give a checkbox in settings to require confirmation after selecting targets with taps

    If all you have to do to target is drag a card (for example Lightning Bolt) onto another card, that's simple enough.

    However, if you need to select multiple targets with single taps (for example a fight spell), it is very easy to miss your mark - and there's no way of getting a do-over. Once you've tapped the final target, you're locked in.

    Iirc, on PC, you get to submit your choices, but when I cast my Blizzard Brawl in my first game on mobile, the spell resolved immediately after me tapping the second target with my finger.

    If…

    1 vote

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  4. [mobile] Please add an "add to sideboard" button below the submit button for draft!

    Drag & drop isn't working, at least for me, it's probably not working for others, either. And not having the option to already put cards into the board while drafting is an unnecessary downgrade from drafting on PC - especially giving the current deck building screen after the draft (posted a suggestion on that as well).

    1 vote

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  5. [mobile] Please add an option to disable card selection via double tap while drafting!

    It's much too easy to accidentally pick a card you only wanted to reserve / view, if your screen's a little finicky or you're simply being a little clumsy. It happened to me multiple times during my first draft.

    Please add a checkbox in gameplay options to disable double tap card selection.

    1 vote

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  6. SAGA: Kardur's Viscious Return

    Played the saga, chose not to sacrifice a creature, next turn the saga never got a counter and did not do the next effect by making both players discard. It didn't advance next turn either. Thanks.

    1 vote

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  7. Mythicless format?

    As one of the FNMs, would you consider a temporary format where no mythics are allowed? In the same way as pauper and peasant exist, banning the mythics shakes up the format

    1 vote

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  8. Cube Draft Idea

    I am excited to see that cube draft is back on Arena, but I do feel that you guys may be missing an opportunity to make the game more enjoyable to your target audience. Keeping the draft format phantom is perfectly fine, but it would be nice to see the entry fee to be lowered. I understand you do not want to make the draft a way for people to “farm gold,” but you can lowerinf the buy-in to $500 would be nice. Then you can adjust the prize payout as followed: 750, 650, 500, 400, 300, 200, 100, and…

    2 votes

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  9. How about an Option to allow your dec

    The idea is simple. Provide a option to allow your deck to be viewed by someone you beat. For that match only and not sideboard (unless it was accessed in the match.) In exchange the "mentor program participant"get bonus gems or cosmetic points or an advancement on Their wildcard wheels.

    2 votes

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  10. Product Suggestion

    updates in background (convenience) , better cellular servers (I can't run the app on my phone with 4G-LTE however my buddy doesn't have any issues on 5G)

    1 vote

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  11. Winning and Losing only 1 rank when you split a Match

    I honestly feel that in ranked games of the higher tiers in Bo3 when you lose a match you should drop 2 ranks if you lost both games. If you win 1 game but lose the match on game 3 I feel you should lose 1 rank rather than 2.

    I also feel that if you win you should increase based on the total games in the match. If you win 2 games and not lose you get 2 ranks, if you win Bo3 with 2-1 you only get 1 rank.

    1 vote

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  12. performance issues making game entirely unplayable on mid-range rig.

    the entirety of the game is in dire need of major fixes. With a radeon 5700 XT and 2600X ryzen processor this game is currently unplayable due to stacked shufflers throwing match after match into an artificial losers queue with probabilities now in the 1 in 1.3*10^4 for just one of the four in a row, then promptly throwing into black screen matches that end in a draw. I'm not even able to complete quests giving me absolutely zero reason to come back and play the game since the actual gameplay is buggy, laggy, and stacked

    1 vote

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  13. Question pertaining the rights of software developers as it pertains to the game.

    C# developer (here): "Hats off."

    I am curious about the rights that I have to make software for the game that tracks the performance of the deck with overlays and open a catalog store online.

    Am I allowed to integrate into the game by injecting into it's process and memory to read (not write?) or overlay it?

    1 vote

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  14. Magic version of Hearthstone "Dusting" service

    Have it possible to where, if you need wildcards, you can trade up or down (1 Mythic Rare wc for 4 Rares, 15 Uncommons for 1 Rare, etc.). Hearthstone has a service where, if you have golden versions of cards, you can get rid of them "dust them" for a significant amount that can be used for other cards to build other decks. Thoughts?

    1 vote

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  15. Deckbuilder View

    Add both of the two deckbuilder views on the mobile version like how they are on the desktop.

    1 vote

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  16. Card Counter/checklist for each editions

    For every edition, a counter/checklist of the cards we get to know if the set is complete. That way we don't continue to buy packs and fill up on cards that we have a lot of.

    1 vote

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  17. free mastery pass section and mastery time-gate and more suggestions

    for the free part of the mastery pass, there is a lot of empty slots. I'd suggest putting gold or XP in those. There's no point in just leaving them empty. Especially when the pass is time-gated. And another thing, getting rid of the time-gating when it comes to the mastery pass. Let players grind it out if they want.

    extra suggestions:
    - Bonus XP boost after purchasing the pass would be great.
    - Bonus quests for mastery pass owners.
    - Wild card bundles
    - Saheeli Rai box artwork avatar or card style (my bias)
    - Daily deal pack bundle…

    2 votes

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  18. why we still have brawl in arena ??

    If this is still staying only 1v1 game mode why keep brawl as play mode when its meant to be EDH butt in standart. What is the reason if not makei so that it's as commander to be multiplayer game .

    Is there coming any changes to arena so that we have multi player mode ?
    is there any one reading these ?
    what the point to ask anything when no one is answering ?
    WHO THE **** THOUGHT THAT BRAWL IS 1V1 MODE????

    1 vote

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  19. Stuck in Treasure Singleton duel

    Game was stuck while I trying to exile an opponent's enchantment. I saw my time-fuse burnt out first, then opponent's. I can do nothing afterward, even leaving the match.

    1 vote

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  20. Lithoform Engine copied Saga without lore counters

    I copied the Permanent: Kiora Bests the Sea God while playing with the Lithoform Engine and there was correctly created a token of it like expected but none of them entered with a lore counter on it. Next turn in my draw step both got their first counter. Should be the second already.
    (Windows system)

    1 vote

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