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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2505 results found

  1. historic alchemy

    please split historic into a second format with no digital rebalancing whatsoever. digital cards are ok.

    42 votes

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  2. Alchemy

    Terrible idea to have rebalanced cards affect historic. Leave our beloved format alone, this is nothing but a blatant money grab which will alienate a giant part of your playerbase. Ridiculous that someone even came up with this idea let alone that it was approved, all in the name of lining your pockets even more. Don't you think you make enough money with arena already??!!

    43 votes

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  3. alchemy

    It's being said 1000 times over here, but simply upvoting others is not enough. I thought Alchemy was a joke when announced and said "Oh well, I'll never play that." Now after it launches we learn that the card changes affect Historic with no option to turn it off.

    Absolutely unacceptable.

    I will not play Arena again until this change is reverted.

    40 votes

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  4. Ios Crashes

    Since New Capenna update Ios App crashes continuously while multitasking or during the game after 20-45 minutes.
    Have to uninstall, reinstall and redownload 1.04 Gb every time.
    Unacceptable for me. Won't spend a dime on your game from now on

    14 votes

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  5. 58 votes

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  6. Arena overheating my PC after the Brother's War update.

    PC automatically shuts down due to heat. Never happened prior. Windows 10.

    3 votes

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  7. Default Basic Land

    Please allow us to preset the selection of a particular art of basic land for deck building, it's has been 'coming soon' for a very long time now.

    Thanks

    25 votes

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  8. Alchemy makes me quit Arena

    I'm a long time magic player and have spent several thousands of dollars on this game but after yesterday's Alchemy announcement I am sorry to say that I am done playing constructed on Arena. You're losing me as a customer.

    I don't like the idea of digital cards changing so that they don't match the real world physical cards. This is a cognitive load that is unnecessary. Change the card name to something else if you're planning on rebalancing cards. Paper and the original digital version of the card should be in sync. I'm done with constructed on Arena. I'm…

    38 votes

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  9. SFX errors when playing game III

    [33230] AudioManager: Failed to PostEvent: sfxuiselectcard on Object: SelectedHighlightDefault(Clone)
    [33233] AudioManager: Failed to PostEvent: sfx
    basiclocreturncard on Object: CDC #284
    [33233] AudioManager: Failed to PostEvent: sfxpriorityoff on Object: Listener
    [33233] AudioManager: Failed to PostEvent: sfxuideselectcard on Object: SelectedHighlightDefault(Clone)
    [33445] AudioManager: Failed to PostEvent: sfx
    basiclocdrawcard2nd on Object: CDC #404
    [33445] AudioManager: Failed to PostEvent: sfx
    uiphaseladderflip on Object: ButtonPhaseLadderDesktop16x9(Clone)
    [33804] AudioManager: Failed to PostEvent: sfxbasiclocplaceimpact on Object: CDC #405
    [33983] AudioManager: Failed to PostEvent: sfx
    basiclocplacewhoosh on Object:…

    5 votes

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  10. Unable to Log in - “unexpected problem: error 2”

    On a 3rd gen iPad Pro 11” with latest iOS (15.4.1). Already tried uninstalling and reinstalling the app but no luck. Please advise!

    7 votes

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  11. Leave historic alone

    Leave historic alone. We want eternal formats to remain untouched with the rebalanced cards.

    36 votes

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  12. Permanent Pauper Historic Format!

    Many of us look forward to pauper events, but it's never enough. It would be awesome to be able to use our thousands of common wildcards to build pauper decks. Imagine being able to play pauper in free or ranked mode.

    31 votes

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  13. Eruth, Tormented Prophet Bug

    In a VOW Premier Draft game, my opponent had Eruth, Tormented Prophet in play for several turns. I attempted to kill Eruth with a board wipe and the opponent cast a spell to return Eruth to their hand. When they recast Eruth the next turn, suddenly they were able to recast cards that Eruth had previously exiled turns before. They were able to play multiple cards this way and won a game they should not have won.

    33 votes

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  14. Prchased a Mythic pack and got a rare wildcard

    Hello. Just bought a Mythic pack and got a rare wildcard. My expectation is that a Mythic pack either contains a Mythic card or a Mythic wildcard, otherwise it is not worth the 30% extra cost.

    As a developer I take it that the rng that triggers wildcards when opening packs is faulty for Mythic packs and does not force them to be Mythic which is a bug in my view.

    Please address this. Would also be great if I could have that wildcard converted to Mythic. Thanks.

    Best regards.

    8 votes

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  15. No Alchemy WHY?

    William Gaston
    Dec 10, 2021, 11:51 AM PST

    Alchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…

    33 votes

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  16. Leave Alcbemy and Historic Separate

    Honestly, if. You make historic “live”, I’m done with MTG:A. I hate saying it, as I love the game and had figured I was on the hook for mastery passes from here until death, but this will end the fun for me completely.

    34 votes

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  17. friendly brawl Bo3

    Please implement best-of-three for direct challenges with Friendly Brawl.

    3 votes

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  18. The Long Reach of Night

    "The Long Reach of Night" does not make any effects at all.
    It makes no effects when entered the battle field and upkeep.

    4 votes

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  19. Ban Liliana of the Veil and Sheoldred the Apocalypse IMMEDIATELY

    Because of your poor decision to include these cards in Dominaria United, the black based decks have taken over all the formats (Explorer and Standard) making the game uplayable and ruining the play experience.

    Please ban these cards immediately.

    2 votes

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  20. Historic should have different alchemy rules

    Only cards currently banned in historic should require the alchemy version. For instance, omnath sure only allow the alchemy version in historic. But it makes 0 sense to nerf standard legal cards in a format as powerful as historic.

    It’s crazy, if historic was weaker than standard sure. But why ruin perfectly good cards that weren’t even too good in standard.

    Leave the nerfs to alchemy for non banned historic cards, alchemy is a super cool format but should not change historic unless it’s enhancing it.

    This really really makes 0 sense.

    32 votes

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