MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3360 results found
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Cannot order stack
When multiple triggers go onto the stack using arena on mobile. I am not able to adjust the order of my abilities and forced to use the predetermined order of the program.
I even tested out when using full control. I am using Samsung Galaxy and just went through recent update...
1 vote -
Karns skylex doesnt kill awaken the woods tokens
Karns skylex doesnt kill awaken the woods tokens. In a game my opponent played awaken the woods and later in the game, I player and activiated a karns skylex for x=3. It destroyed all tokens but didnt destroy the elves from awaken the woods. This ended up losing me the game as my opponent managed to block with the tokens for multiple turns.
Platform: IOS
0 votes -
Stop giving Showcase decks garbage mana
I get it. You don't want to just give people an optimal build for a Brawl deck as you attempt to bring new players into the format. Do they really need to "learn" that taplands are terrible in 2-color decks, though? Thriving lands are great budget lands for 3+ color decks, but it is ALWAYS, ALWAYS, ALWAYS incorrect to play what is essentially a guild Gate in a 2-color deck. If you are a Brawl player, it's excruciating to play a Midweek Magic that looks like it's for you, but then cringe and feel like you skipped your turn because…
1 vote -
Product Suggestion
For the love of christ, stop adding trash-*** alchemy cards to every other curated draft list. I thought you would put up a Chromatic Cube draft to pull my gold out of my account before the latest set, and there is no way that I'll ever play another Cube draft with stupid Alchemy cards shoehorned into it. If I wanted to play with Hearthstone effects, I would download and play that instead.
I understand there are some people there who are desperately trying to validate their jobs through alchemy but it is NOT working.
1 vote -
Add Eriette of the Charmed Apple as an avatar
Add Eriette of the Charmed Apple as a new avatar that you can buy in store.
2 votes -
非紳士的行為(マジック違反処置指針/Magic: The Gathering Infraction Procedure Guide)への対策がされていない
◆マジック違反処置指針/Magic: The Gathering Infraction Procedure Guide 4.7. 非紳士的行為 ─ 遅延行為/Stalling
違反処置指針/IPGに懲罰対象として明記しているのにも関わらずMTG Arenaでは全く適応されていません。運営サイドが現状ペナルティを与えていない事が原因で、悪用行為が蔓延しています。
悪質なプレイヤーは敗北しそうになると投了ではなく、対戦相手に不快感を与えるためだけに放置行為を行います。また放置することで、時間を優先したいプレイヤーに対して投了へと誘導しています。ランク戦においては、勝敗のランク変動により報酬にも影響するため極めて悪質です。
MTG Arenaリリース当初から問題として多くのユーザーから指摘されていると思いますが、なぜ対応しないのですか？
シャハール・シェンハー(Shahar Shenhar)氏がMTG Arena配信中に遭遇した悪質プレイヤーの2時間以上の遅延行為が話題になりました。その際に問題行為として注目されたにも関わらず、なぜゲームシステムの改善をしようとしないのですか。そもそもIPGに定められているからにはMTGコンテンツの全てで問題視されており、リリース前から対策すべき問題です。
ペナルティを重くし、悪質ユーザーのBAN等の早急な対応をお願いいたします。
●ペナルティ例*Bot戦以外の対戦における遅延行為
[1]遅延行為(放置による敗北or意図的な遅延行為)を複数回(3回程度)行った
ペナルティ①[24時間Bot戦以外の全対戦禁止/1週間の厳重注意期間][2]ペナルティ①厳重注意期間中に遅延行為を複数回(3回程度)行った
ペナルティ②[1週間Bot戦以外の全対戦禁止/1ヶ月の厳重注意期間][3]ペナルティ②厳重注意期間中に遅延行為を複数回(3回程度)行った
ペナルティ③[1ヶ月ログイン禁止/3ヶ月の厳重注意期間][4]ペナルティ③厳重注意期間中に遅延行為を複数回(3回程度)行った
永久BAN
また迷惑プレイヤーとマッチングしないようにブラックリスト機能は実装しないのでしょうか。現在のフレンドのみブロック可能なシステムは、フレンドとなってしまった悪質プレイヤーへの対策にしかなっていません。放置による敗北を行った対戦相手に対してはその場でブロックし二度とマッチングしないシステムに改善して欲しいです。
報告を行う際、そちらが要求しているログファイルとスクリーンショットを毎回添付しておりますが、確認しておりますか？運営サイドが対応しないのであれば、この問い合わせ内容の[行動を報告]報告種類の[遅延行為/悪用行為]これら項目の必要性はありますか？現在、この問い合わせは報告ユーザーの時間の無駄にしかなっておりません。
定型文で「プライバシー上の理由から、報告に基づいて取られた措置の詳細を提供できない」と返答が来ますが、もし悪質プレイヤーにペナルティを与えた場合は[報告によりペナルティを与えました]程度の一文でいいので報告が欲しいです。他社ゲームを例に挙げるのはあまり適切ではありませんが、一部のゲームでは悪質プレイヤーにペナルティ付与した際に簡単な報告がきます。運営サイドが報告に対して処置をしているのかあまりに不明瞭です。現状、これらは運営サイドの怠慢により発生しているトラブルです。
1 vote -
Suggestions
Hi there, suggestion from my side.
1) Honestly doing 15 wins a day is just too much of a stretch for me as a player. Can they not aggregate a bit of the rewards to reduce it to 10 wins (i.e. Who is incentivized at all to win a game for 25 gold) and make one of the card drops at least a guaranteed rare card?
2) Making duplicate protection available to uncommon and common. There are just too many magic cards out there, by doing this allows us to complete our collection a bit better.
3) I don't know…
2 votes -
Divine purge and liquidmetal coating interation
Opponent had liquid metal coating in play and played Divine Purge twice in the match, but the Liquidmetal coating was not affected, did not get exiled either time.
1 vote -
There 2 suggestions that would reduce my frustration with the game
Create a way to save decks similar to an electronic file system. I could save drafts of decks for each type, also a notes location when hovering over a deck so I do t have to cadeeverything into the name.
Fix the card search system,it works okay if you know the cards well, but is not useful for examine new possibilities. Examp,e try and look for all green cards with X in their casting cost, you have to scroll thru dozens or h7ndreds of cards to find these and if you click wrong do it again. Other cards don’t show…
1 vote -
most recently received card order / sorting
There are lost of ways to search my card library to find what I want. But I'd like to be able to sort them by the order in which I received them so I can see what new. Often I get new cards added to my collection and forget they are available. When building a new deck, they only show up as "new" for one deck build.
Not sure if this is something that is tracked, but I would find it useful to sort by date received.
1 vote -
Equipment subtypes
Add subtypes to Equipment, such as Sword, Axe, etc. These could be used like creature subtypes. For example: Blade of Shared Souls — Artifact – Equipment Sword.
1 vote -
Lord of the Rings
Hallo zusammen,
habe mit Begeisterung wieder Magic theGathering aufgenommen, nach etlichen Spielen stösst mir allerdings die "Der Herr der Ringe" Collection extrem sauer auf:
Wenn ich in Alchemie Ranglistenspiele durchführe oder generell an Alchemy Events teilnehme ist diese Collection völlig fehl am Platz!
Die Collection "Der Herr der Ringe" ist völlig overpowered, ich bin ernsthaft versucht, Spiele abzubrechen, die Karten aus dieser Collection nutzen!Ich weiss, mein Feedback wird daran nichts ändern, aber ich muss meinen Unmut dringend los werden! Diese Collection als "legal" zu zu lassen istmeiner Meinung nach ein absoluter Fun-Killer!
Mit freundlichen Grüssen
Bastian Küch
1 vote -
Ranked Exploit. BOT. Playing for Intentional Loss. No human player.
I have noticed this several times over the last three days but this time I made sure to document it so wizards can address the exploit of the ranking system, ranked play, and how players are matched following the Arena Open’s conclusion, but before the “new season begins.
I attached as much as I can, but please reach out if you have questions about this particular issue and I will do my best to help with the details.
The match was played in standard ranked best of three on my account today October 30, 2023 at ~5:50am PST. The sequence…
1 vote -
Card Reward
Second card reward not occurring when two single card rewards (mastery and daily reward) are triggering at same time after a win. Could just be a bug with one of them.
1 vote -
As an avid Dr Who fan I am disapointed that it is not being released in MtG Arena
Biggles#73554
Oct 27, 2023, 7:17 PM PDT
As an avid Dr Who fan I am dissappointed that the series is not being released in MtG Arena. As the art work has already been produced would it be possible to release this series in MtG Arena. I used to play with real cards but deterioration with my eye sight means I find it much easier to play on Arena . I am very impressed with MtG Arena and find it is a great way to introduce new players to MtG.
2 votes -
Large number of cards in hand, can no longer play land
When playing on a mobile phone, if you have 20 or more cards in your hand, you can no longer play land.
2 votes -
Product suggestion
Danitha doesn't work correctly. If you play Danitha, the equipment you choose from your hand attaches to a token that is created when the equipment enters the battlefield and not to Danitha.
1 vote -
Buy-a-box promo of Wilds of Eldraine is a card WITH a card style
Since buy-a-box promo of Wilds of Eldraine is a card with a card style, would it be better to remove "card style"stamp on the promo card, just like all other sets?
1 vote -
Radiant Star for "Mana of Any Colour"
Hi there Wizards =)
Could we get an emblem in the form of a radiant star instead of the long words one sometimes has to read?
I mean, how cool would it be to buy this shiny colourful Birds of Paradise that has a massive star only in its textbox and everyone knows what it does like a hieroglyph :P
I think its a good idea hehe
I would love to see it.
Keep on doing whatcha doing; we love MTG
1 vote -
Different images for completed sets in MTGA
I love collecting the cards in mtga to such an extent that I would like to boast about my sets that I have completed and while I can't show off to others I'd like to quietly revel in my pride and look at my completed sets, so please give us nice images beyond the normal epic looking one once we finish 4 copies of the set =)
1 vote
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