MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28643 results found
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Arena freezing
Since the last update, Arena is continiously freezing (While playing, deck building, etc...) on PC.
I do not have this issue with my mobile device (Android).This is a real issue as i do not like playing on my phone.
Please, hurry up solving this bug.
Best regards and good luck to the technical team.
22 votes -
Emrakul + Heist Not working
I controlled my opponent with Emrakul, heisted myself with Grenzo, was prompted to choose a card, was not shown the cards, timed out. :(
44 votes -
Best of Three Sideboard View Battlefield Bug
After the recent update when playing a best of three match, after round one when sideboarding you can no longer click on the "View Battlefield" button to view the state of the game before the end of the game.
Now the only thing you see is a black screen. This is on a Windows 11 PC.
74 votes -
Unable to interact/view sideboard bug
Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses
28 votes -
Draft loss bug
Twice I have experienced a bug where I was given a loss during a draft when I should not have. First during a premier draft I lost a match and it gave me two losses instead of just one. Second during a quick draft I was given a loss after winning a match. Very frustrating as it cut both those drafts short for me which is a loss of valuable resources as a player
80 votes -
MTGA stops responding after 9/12 update when hovering over any daily quest
Updated with 9/12/24 update full 9 g update. When I start MTGA everything is normal. as soon as I hover over any daily quest, it locks up and says "not responding". Wiped and reloaded 3 times. no change. read the net and clears DNS etc. reboot several times. no change. using Windows 11 pro 64 bit.
19 votes -
DAILY QUEST ROLL CRASH THE APP
After the update of today 13.09.2024, when i roll the quests, the game crash.
20 votes -
Crashing after update
This morning - September 13 - I started Arena and it apparently reinstalled itself (9GB download).
After that I succesfully completed a match on the ladder, but it seemed very laggy. During the second game it crashed twice (see pic. 1, everything just froze). I tried to restart it, but it crushed directly on the home page (see pic. 2).20 votes -
Crashing when I click "play" (windows)
Playing on Windows (PC). I downloaded the new update today and now the game becomes completely unresponsive every time I click the Play button and I am forced to terminate the program via the task manager. I tried uninstalling and reinstalling but the problem persists
21 votes -
[Bug] Deck image doesn't change in Bloomburrow
- Start the game
- Chose "Decks" menu above
- Push "big PLUS" to create new deck
- Add one card to the deck
- Add another card to the deck
- Take second added card and drag it to deck image
Expecting result: Deck image changes to your second card image
Actual result: Deck image doesn't changeWindows 11, Steam
23 votes -
Unable to use Tender WildGuide
I can use Tender Wildguide ability to put +1/+1 counter on him but I can use the one from the token during a premier draft
23 votes -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
20 votes -
I experience a freeze leading to a crash whenever I interact with the client
I am experiencing a freeze which requires the client to be restarted. In attempting to fix this issue, I have attempted a competely clean install (including removal of Registry keys), and I have rebooted my network and my laptop multiple times.
- Give us the steps to reproduce the bug
I experience a freeze when I enter the Quickdraft event area (ie. I can't press the button to pay the gems or gold to enter Quickdraft), and I encounter a similar freeze when I click on my daily quest in the Home screen. The freeze eventually results in the game crashing…
19 votes -
Game crashing when clicking to refresh rewards after update
The game is continually crashing when clicking to refresh rewards after installing the latest update. It has crashed 5 times in a row and continues to crash even after rebooting the PC. Will be attempting a full uninstall and reinstall of the game but it is in an unusable state after the update.
15 votes -
Jump in Quest won’t progress
The complete jump in 3 times quest will not progress. I have tried winning jump in then resigning ( repeated 3 times over). Then I had tried winning 3 matches on each jump in then resigning and did that 3 times but it did not progress so I have been stuck with out being able to progress for months now!
45 votes -
Suppression ray allows you to stun creatures tapped with it
Suppression Ray states:
"Tap all creatures target player controls. You may pay X {E}, then choose up to X creatures tapped this way. Put a stun counter on each of them."The official ruling states:
"Creatures tapped this way" means creatures that became tapped as a result of Suppression Ray's effect, not creatures that were already tapped before Suppression Ray began to resolve.
https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=661799&printed=falseArena allows you to place stun counters on any tapped creature
34 votes -
lunar convocation
Lunar convocation is not always giving a 1/1 bat end of turn.
21 votes -
We present solutions to 183 cases of Korean mistranslation.
I am a user who is having fun playing MTG in Korea.
But I'm tired of your hundreds of mistranslations. so I checked your DB files and distributed translation modification patches.
Nevertheless, I report like this to solve the situation that cannot be solved by mistranslation and user patches pouring out every patch.
I noted the record that needs to be changed by referring to your DB table.
In the case of the Localizations table, the records with CARDNAME were omitted, but please revise this as well.
It is divided into two legends, and each of the contents is as…
22 votes -
Eluge
Eluge's ability on a Sea Gate, Reborn doesn't turn it into an Island, so it doesn't get the +1/+1.
24 votes -
Problems on pc
I'm a PC user on Windows 10 and I had problems with the game all day after the 9-12 update.
The game would freeze and crash, preventing me from entering the menus or playing the game...16 votes
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