MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9422 results found
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Black screen after update
Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
I'm running the game on Windows 7. Worked perfectly just before the update.35 votes -
the wandering emperor
Blinking the wandering emperor with yorion passes priority without giving you a chance to use it at end step, even when there is another trigger on the stack
14 votes -
Stop Rigging the GAME!!!
So many whales with 200+ cards getting wins because WIZARDS thought it a good idea to reward unskilled dollars and punish the skilled.
I would spend money on this game, if it wasn't so blatantly rigged.
How about setting up deck building tutorials to help the ... people... that don't understand how cramming a bunch of cards in your deck garuntees your loss...
But they win, a lot. Any 1 win is too many wins for a deck with 200+ cards.
So it's obvious.
This game is not about skill, it's about money.
And not in the way that having…10 votes -
Unclear disconnect
Often I disconnect but don't realise as there's no way to determine whether I've actually disconnected or if the other player just isn't making any game actions. This is very frustrating and has lead to undeserved losses.
This wasn't a problem previously, but I have found that I can no longer rely on the 'waiting for server' spinner to appear when I am disconnected like I could in the past.
14 votes -
Player turn time limit
For the love of god, reduce the amount of time a player has to use each round, or at least reduce the amount of time before the time outs kick in. The turn length gets used and abused because of the game design. No one needs more than 30 seconds to figure their turn out. Just another ding in this game.
18 votes -
Remove "Minion of the Mighty" Please. OP stupid card.
Please remove "Minion of the Mighty. This card makes game play pointless. Its a second round win card? Why bother playing.....!!!
10 votes -
Infinite Loop
Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.
19 votes -
Alternate card styles
Is this issue being worked? I reported this 2 weeks ago.
The alternate card styles show in deck builder but not in matches.
To be clear, its only card styles that the artwork vis different from the original arts on the card. so the styles that have motion but are still the same. art appear to work.
25 votes -
Better Bot Matches/ chose bot's Deck
is there a possibility to add a better bot experience?
sometimes i like to playtest ideas vs specific decks and as of now this cannot be done with the current bot
ty in advance14 votes -
Draft card lost
When I attended a draft event, the card I picked turned into another card. Then on the deck building screen the card was gone and I was forced to build a deck with fewer cards!
9 votes -
Matchmaking broken
Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.
54 votes -
Bad shuffling at start
My decks dont shuffle right i keep getting the same starting hand it makes playing boring because its a **** starting hand and everyone else is getting optimal start hands
22 votes -
Land bug
Land I played wasn’t actually counted as played. The land was on the table but didn’t give any mana. So I wasn’t able to play spells I needed. After reloading app during the same match I found this land in my hand. Lost Premier draft game because of this :(
18 votes -
Tired of Mirror Matches, Stop matching me with mirror decks it is not fun at all
STOP MIRROR MATCHING. ITS ******* ANNOYING. GET A ******* CLUE. I DID NOT BUILD A DECK SO THAT YOU WOULD PUT ME IN THE SAME ******** MATCH OVER AND OVER AND OVER AGAIN.
ALSO FIX IT SO THAT I DONT ******* KEEP DRAWING FIELD OF RUIN IN MY OPENING HAND CONSISTENTLY AND MULL INTO IT WHEN IT IS AT MOST A 4 OF.
YOU ARE ******* OFF ALOT OF THE PLAYER BASE LIKE THIS TO CATER TO LESS EXPERIENCED PLAYERS.
10 votes -
connection
Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?
15 votes -
game rng
Fix the random number generator, after 4 games of the same thing happening over and over, the last one being rediculously rigged (had to shrink down to a hand of 4 just to get 2 mana, getting 5 plains in a row when my mana is split literally 50/50, playing a counter deck getting perfect mana, and drawing a perfect blend of counterspells, creatures and lands) this is laughable, and it was the same for the 4 games before that. I've painstakingly played this deck to measure how much mana I should have in my deck to ensure I'm not…
17 votes -
19 votes
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Seal Product Codes Should Not Expire
I bought a new old stock Jace Planeswalker Deck. It came with a digital code to play on Magic Arena but I can't use it apparently because it expired! How does it expire?! Digital is the only way to play right now with the pandemic and I can't use this deck all because Wizards of the Coast has codes expire... makes no sense. They should reactivate all codes that have expired from sealed products.
96 votes -
Test Of Talents discarded wrong cards and no draw
An opponent played Test Of Talents on me after I played Rip Apart. Instead of searching my deck for extra Rip Aparts, opponent instead discarded all of my Crackle With Powers. I didn't get to draw any cards after Test Of Talents resolved either.
6 votes -
Loss suffered during matchmaking
I was in Quick Draft waiting for a game to match. The "cancel" button disappeared as if I had matched. I waited for about a minute, then the "cancel" button reappeared. I cancelled the matchmaker only to find out that a loss had been accrued to that Quick Draft. Can I get my gold/gems back for this?
23 votes
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