MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9422 results found
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sparky
I play MTG Arena every day. I was wondering if sparky could have a way to set the competition level ? That way when you test a new deck, you can set it to a level that's not so easy to beat.
6 votes -
Infinite Life Combo Bug
I faced an infinite life combo which made the game last over 30 minutes and the game forced me to concede do to "inactivity". I would have won the game in two turns but the game skipped over my turn when his combo finally ended do to his round taking so long. Below is a youtube-link to a screenrecording of the match since the file was too big to upload here:
17 votes -
Android Black Screen
Since yesterday's update I am unable to launch Arena on my Android phone. It worked fine Tuesday and no longer works. On launching the app I am stuck at a black screen. I tried fully uninstalling/reinstalling the app. After reinstalling, I was able to log in, but then it just got stuck on the black screen again.
17 votes -
Opponents lifegain triggers made me lose my turn (with video)
I lost my game twice already this way:
Opponent has Scurry Oak + Heliod + Lifegain combo but would not win yet. I have a sweeper in hand.
Opponent stacks so many triggers that they run out of time and MY TIMER STARTS TO RUN while their triggers are resolving. I have NO INTERACTION. Their triggers keep resolving while my time runs out and I get no chance to play out my turn and sweep the board.
I recorded the whole thing and posted on youtube:
https://youtu.be/ZNBqpgTwi0A
I lost two games that I should have won this way. Please fix…14 votes -
Network Error Premier Draft
Premier draft will not begin after taking my gems. "Network Error"
14 votes -
Time limit change
Please reduce the amount of time people have to play their cards. I’m really tired of playing matches where the opponent takes ridiculous amounts of time to just play a land and then end their turn. The only time they start to pick up the pace is when they start winning. If their losing, they take absolutely forever to play. If they know they will lose the game, they just wait for the time extensions to run out rather than finishing the game.
Please change the time to play cards to a reasonable time limit of 15 seconds so games…9 votes -
Draft
During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...
20 votes -
rigged
Game is rigged!
Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…
42 votes -
draft freeze
Draft freeze during pack selection, miss 5/6 picks, had to restart the client. Manage to get some good cards but was not cool, I was drafting like a god!
No connectivity issues. Please verify. Draft are expensive for this to happen. Thanks!10 votes -
stop cheating
I suggest Wizards stops cheating openly by manipulating the opening hands.
I have played MTG since 1994, and using MTG Arena for long enough to own 3 to 4 copies of every single rare and mythic cards (which also tells you how much money I put in the game).
Whenever I create a new deck, the stats of my opening hands are consistent with what the probability calculus predicted.
But after a week (?), I systematically experience impossible odds, like 4 games in a row with NO lands, or just 1, or 6 lands...
The probability to have 4 times…24 votes -
Did not receive Draft reward
I won three games in a Crimson Vow premier draft. The reward (1000 gems and two packs) appeared on screen with the Claim Reward button, but after that I did not have those rewards.
26 votes -
continual freezes during gameplay
My arena client continually freezes during gameplay and eventually crashes out with windows error.
It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.
273 votes -
Mac optimization, iPad Pro optimization, and some Mac bugs, and please, please, fix fullscreen on Mac.
Mac game really needs improvement. (I have a MacBook Pro M1 with MacOS Monterey)
Recent bugs:
The text in menu buttons will not show up.
The app won't launch from the dock shortcut, have to launch from inside epic client.
Two-finger swiping on the touchpad doesn't work, it pretty much only scrolls in one direction, it just goes wild.
Sometimes going in and out of the app it will stop playing sound, or some other problem.It is just ridiculous that the fullscreen mode clips the sides of the screens. It only recently got full screen. Windowed doesn't seem to…
20 votes -
Match Against Bot with Invalid Deck (cards not in collection)
Hi.
I have a suggestion about match against bot.
In physical game, I can get a card from my friend or in a shop to test a deck before buy the cards.
In MTG Arena, I can build a deck with cards not in my collection.
But a deck with cards not in my collection, I can't play matches against bot to test this deck.
Is it possible to allow a match against bot using a deck with cards not in my collection to test?11 votes -
Not receiving quest rewards
I’m not receiving gold for completing quests.
20 votes -
Unable to join premier draft
I keep getting locked into "Network Error: Unable to join event" for Premier draft. Now, I can't play anymore.
Then, I tried to submit this bug and got a 404 error.
11 votes -
unable to login
Message: Unable to login: authentication failed. Attach failed to drop other attach. Timeout.
Both on pc and on phone.17 votes -
11 votes
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avatar
Avatar Bug
I have Olivia Voladaren selected as my Avatar, but it still shows up as Rakdos. I've been using Rakdos for a while but whenver I try switching to another Avatar it still shows up as rakdos (doesn't matter which avatar I select).
9 votes -
Additional loss in draft
Dear MTG Arena support,
I received an additional loss in a Premiere Draft.
Hope to receive further details.Matteo
97 votes
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