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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10185 results found

  1. Incorrect rules interaction siphon insight

    An opponent cast siphon insight on me and took a Kaito Shizuki planeswalker from my deck and cast it, I cast Otawara, Soaring City for its channel ability to return Kaito Shizuki to it's owner's hand, it returned it to my opponent's hand. This is an incorrect rules interaction
    "Rule: 108.3 The owner of a card in the game is the player who started the game with it in their deck. If a card is brought into the game from outside the game rather than starting in a player's deck, its owner is the player who brought it into the…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Quest no reward

    Hello I did receive my quest reward it just seemed to skip to the next node with no reward given

    9 votes

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    0 comments  ·  Events  ·  Admin →
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  3. 16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Land

    You are dealing with a high number of tickets, well here is one more to tell you to fix your game. The land distribution is a mess. Its either flood or sxrew. Come on, think of something to make this work. Separate the land distribution from the randomness on shuffles.. its awful.

    23 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Can't target auras on collapsed lands

    Experienced on Android.

    This is a pretty weird corner case, so I will explain what happened in the game.

    My opponent cast Ossification on a tapped basic land, which was then collapsed into a stack of basic lands, making Ossification invisible without un-collapsing the stack. I then resolved Borrowed Time, intending to target Ossification, but I couldn't un-collapse the stack or target Ossification — attempting to tap the land did nothing. I was forced to select another target. It's possible to set this up to cause a softlock if there are no other valid targets aside from collapsed Auras.

    12 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  6. Mythic Rare Wildcard from Mastery Pass Reward not being added to user account

    1. Reach level 65 of Crimson Vow Mastery
    2. PC
    3. Not getting a Mythic Rare Wildcard
    4. Getting a Mythic Rare Wildcard

    This happened not only once.

    It seems rather suspicious, that somehow out of all the Mastery Pass Rewards, only the Mythic Rare Wildcards don't drop as a reward in the Crimson Vow Mastery Pass.

    207 votes

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  7. Ban scute swarm

    Ban scute swarm. Players are creating endless landfall triggers, causing the game app to crash or take way too long to resolve. Not a fun match for anyone. Not user friendly in a casual environment.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Auto tapping DONT TAP THIS LAND!

    So the auto tapper in MTG arena is great but has its flaws.
    It will tap lands like Mirrex over fields of ruin for example.

    It would be great if you could indicate which lands you DONT want to tap so you dont have to manualy tap all your lands every turn because the auto tapping function is tapping the wrong lands.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Opponent conceded , game said victory, and it gave me a loss.

    Opponent conceded, game said victory, and it gave me a loss. I could not screen shot because I thought I had won so there was no reason. Me posting my third loss from the draft doesn't prove anything.

    How do I get a refund????????

    12 votes

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  10. Golden Pack error

    I have bought the ten packs i need for getting a golden pack, in fact, the progress bar is full but the golden pac wont appear in my inventory

    I have tried to reestart the game and oppened it in different devices but it wont work

    15 votes

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    4 comments  ·  Store  ·  Admin →
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  11. Add ULTRAWIDE SUPPORT AND BORDERLESS FULLSCREEN

    Add ULTRAWIDE SUPPORT AND BORDERLESS FULLSCREEN

    11 votes

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  12. Broken Logs in 2021.8.0.3855

    Since 2021.8.0.3855 update many things 3rd party devs rely on in log is gone.

    The most painful endpoints we currently miss are:

    *PlayerInventory.GetPlayerInventory
    *PlayerInventory.GetPlayerCardsV3
    *PlayerInventory.CrackBoostersV3
    *Inventory.Updated
    *Draft related endpoints

    We understand that seemingly your backend undergone refactoring and there's no more remote procedure PlayerInventory, but there's definitely it's analogue, and please make it write data to the log.

    To summarize, we need following data from log:
    * Player's collection
    * Player's actions in Draft
    * Player's inventory updates
    * Players decks WITH DECK STRUCTURE (not like now, only names and some diagnostic data).

    743 votes

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    70 comments  ·  Gameplay  ·  Admin →
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  13. Cards that steal from your opponents deck are toxic and not fun

    Cards that steal from the other player's deck are NOT FUN to play against. Breach the Multiverse, Etali Primal Conqueror, siphon insight, etc are some of the least fun cards to play against. Make people craft their own interesting decks with powerful cards. Being killed by your own win con feels ******* terrible. When someone mills 10 cards or exiles the top cards of my deck and then kills me with my own win con I just stop playing for the night. This is a **** mechanic that feels terrible. The whole draw of standard is to understand the meta…

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. MtG Arena Error Stone Brain

    Stone Brain Timed me out in two Ranked games that I otherwise would have won.

    34 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Venerated Rotpriest Didn't Trigger for Oscification

    I had two Venerated Rotpriest. My opponent cast Oscification, targeting one of my Rotpriest. The opponent should have received 2 poison counters. They did not.

    13 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  16. lost match draft won

    I just played a quick draft match and won (the other player clicked surrender).
    Then got the feedback: "did you have fun?" - i clicked smile.
    Next screen my losses added +1 instead of wins adding +1

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Sideboarding

    I was sideboarding during a bo3 Explorer RANKED match on my Android phone and i wasn't able to remove cards from the main deck. Obviously I lose the match

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Retrieving asset manifest

    I want to play the game, but I am constantly getting “Retrieving asset manifest” on the load screen and nothing else
    This is an issue with YOUR app, not my phone, not my network. Don’t try to tell me otherwise, that is a lie.
    Fixe it or want a refund from the last purchase I made, which was just before this issue with the app started happening
    And you who work at wizards, do not say I put this in the wrong place, just contact the people whose job it is to fix it and get it fixed. Pretty much,…

    12 votes

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  19. Daily Deals Not Showing Up

    Daily Deals Not Showing Up. Alt-F4 and then reopened game multiple times but still no daily deal. Verified with a friend that there are in fact daily deals today (lands).

    26 votes

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    4 comments  ·  Store  ·  Admin →
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  20. RED

    Like 50% + of my standard best of 1 matches are against mono-red. I understand Magic needs to support aggro decks, but most of the times it just feels like playing the shuffler and not any: did they have the curve? 99% yes. Just concede everytime, no questions. Great #Magic. $SARCASM TO THE INFINITE. Please could you stop this and make it so green is also playable? Otherwise just turn 1 scoop against kumano, that they ******* ALWAYS HAVE

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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