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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9218 results found

  1. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rubbish.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Please add Planechase and Two-headed Giant.

    Me and my friends are all huge fans of Planechase, and to a lesser extent Two-headed Giant. I had never heard of Planechase until duels of the Planeswalkers 2013 but it quickly became my favorite game mode. So much so that I bought the Planechase anthology. I took it to my local game shop and now everyone there who had never heard of it before are addicted to it.

    For anyone who does not know what Planechase is, it is a gamemode where there is a extra deck of cards in the middle of the board. At the start of…

    18 votes

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  3. Graphics settings on Android app

    The first thing that strikes me after trying out the Android app on my Pixel 4 is that I would like to be able to lower the graphics settings in order to achieve a smoother play experience.

    9 votes

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  4. Mute Pets Only and Specifically

    In Gameplay options, "Disable Emotes" disables emojis from my opponents AND pets.

    I have disabled this option because I find the pets very unpleasant. Often times, I would like to interact with my opponent, but I cannot because I have disabled emotes.

    It would be an improvement to add a separate feature to disable pets specifically, rather than having to go in options each time to check/uncheck "Disable Emotes".

    11 votes

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  5. Exert abilities don't always trigger

    It has happened to me, many times already, that when I exert Glorybringer it doesn't fire the 4 points of damage.
    I'm on a windows PC.
    The matches in which the exert failed to fire were always ranked (best of three).
    There was always a target creature to target and no rules-changing permanent affecting abilities whatsoever.
    Once it was targeting Nicol Bolas, The Ravager; another time (different match) it was targeting Terror of the Peaks and a third time targeting some other creature I don't recall.
    It's been happening since the last days. And since the last days I'm playing…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. 125 votes

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    36 comments  ·  Gameplay  ·  Admin →
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  7. Frozen timer

    Opponent's timer ran out when he was about to loose, but turn did not go to me next. Timer just ran out and stayed frozen.

    111 votes

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    37 comments  ·  Gameplay  ·  Admin →
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  8. Ability to downgrade wildcards

    Thinking it would be very useful to have the ability to downgrade or exchange certain wildcards for more common wildcards. For instance, a Mythic or Rare wildcard could be exchanged for 2 uncommon wildcards, or 4 common wildcards, or an uncommon could be exchanged for 2 common wildcards.

    8 votes

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  9. 4 player

    Since Brawl is a multiplayer format, any plans to bring it into Arena with the support for the format as a multiplayer (4 play option) Brawl as a singleton variant to 1 v 1 plays more like duel or who can counter who, the appeal of the format in paper is it's likeness to Commander and a deeper social mechanic that influences the game deeper than just cardpool. The roadmap currently for Arena doesn't mention this.

    In the meantime, Brawl needs to be consistent and free play including the historic Brawl option for players to get more people into the…

    16 votes

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  10. Bug Angel of Destiny

    I played Angel of Destiny and my adversary played Harmonious Archon, so the angel became a 3/3 as it should be. After that I managed to get more than enough Life Points to trigger victory by Angel of Destiny (I think they were over 40), but nothing happened... Just after few turns the ability finally triggered and I was able to win the game. Please fix this bug.

    I attach a screenshot in which you can clearly see my 37 Life Points, the Angel in play and my enemy attacking (I didn't get life by any other means than attacking…

    8 votes

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    5 comments  ·  Events  ·  Admin →
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  11. My turn was skipped even though it was still my opponents turn

    Opponent embalmed with 5 anointed processions in play and triggered 1024 life triggers, it was my opponents turn, and the triggers were happening, I was tapped out and waited for them all to resolve, (having a boardwipe and alt win-con I didn't care that they had 1k life)
    For some reason while the triggers were resolving my timeouts were being used and my opponent kept their two timeouts, immediatly after the triggers were done the game went back to my opponents turn, in like a split second.

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Rearranging sleeves order in sleeves collection

    I would really appreciate if there was the possibility to rearrange the sleeves' positions in my collection, they are stored in the order I get them, but I would like to reorganize them.

    5 votes

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  13. Freeze

    In the Ranked Match, suddenly Freeze --'

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. black screen launch

    Despite the latest hotfix, still impossible to launch the game => black screen.
    Windows 7 64bits

    47 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. No Mythic Rare wildcard reward

    I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.

    36 votes

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  16. Cannot block

    I had nine creatures on board and my opponent attacked with their full board of 10+ creatures. Two of my creatures were the same, two copies of wall of forgotten pharaohs. I could block with all my creatures except one of the walls. I tried cancelling and resetting the blockers, but as soon as I blocked with one of the walls, the other could no longer be selected. I'd click on the wall that wasn't blocking and nothing would happen. All my other creatures were single copies of the creature and could block normally. In the screenshot it is the…

    27 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. "Unable to complete draft pick" bug in premier draft

    During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.

    71 votes

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    13 comments  ·  Events  ·  Admin →
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  18. Ranked queue for Brawl

    Please consider creating a Ranked queue for Brawl. It would give players another option to earn rewards for those who do not want to play Standard, Historic, or Draft.

    17 votes

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  19. MTGA is trash, WoTC is greedy

    For all the money WoTC makes every year you would think they'd offer a better quality service than this MTGA bullsshhiitt. Just about every aspect of the software is awful. I've also noticed that the bullshiitt "unity crash handler" they run along with the main software causes more hangups and crashes than it helps, it also eats up an unbelievable amount of memory for all it functions as. You can run the game without unity crash handler with absolutely no problems at all. Also, with the advent of this game on mobile devices I see a lot of lawsuits on…

    8 votes

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  20. Add sort option for deck selection

    I spend way too much time scrolling through the seemingly randomized deck list when selecting a deck for a match.

    Would it be that difficult to persist the sorting you select in the deck creation dialog or allow a sort option in the deck select dialog?

    15 votes

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