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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10462 results found

  1. Auto-Tap Overrides Manually Tapped Mana

    I cast the card Primal Might and target my Ghidora mutated on elvish mystic. I tapped all my mana manually and it when I click confirm for the amount I want pay and it auto taps my Ghidora instead of the mana I manually tapped. Causing me to lose.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Unstable Android client crashes constantly

    It's never been good, but it's been really awful since the recent update summer 2022. (Patches since July have done nothing to help this!). It crashes on average once per match, making it virtually unplayable. It has a high (1-in3?) chance to crash on starting match, on Mulligan choice, and on leaving match. Also crashes nearly every time it tries to hand off between Wi-Fi and 5g. Crashes nearly every time phone os changes battery state. Also crashes for unknown reasons in the middle of matches.

    More than half of games crash, many fail to complete. Game will crash with…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Crash during battle

    Crash during quick draft battle. No reaction. I use iPad.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Stop with Alchemy in Historic please!!

    Hi,

    Please, PLEASE stop putting Alchemy and other digital only cards cards in Historic (or other non-alchemy formats for that matter..)
    It's such a dumb format now, just as Alchemy itself is just horrible.

    If you want to have Alchemy/Jumpstart on Arena, fine, but please leave Historic alone! If I wanted something where cards get made out of nothing I'd be playing heartstone or Eternal.

    Jumpstart Horizons and Alchemy should not exist.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. 32 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  6. Historic Brawl as Direct challenge

    Just some quick feedback/request. I would love to be able to direct challenge friends with Historic Brawl.

    51 votes

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  7. 16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. 9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. BAN MINION OF THE MIGHTY - STUPID and everyone plays it - frustrating - HATE IT!

    I play against this deck way too often as it's an easy win for people. There is no point as I can't possibly win against it within a single turn as I lose with double strike dragon or dragon that creates 13+ treasure tokens. I have 1 land - STUPID and makes me want to quit the game!!

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. To provide more info on the progress of adding pioneer on arena

    Provide info and a timeline for pioneer in the arena updates posts. A lot of people are looking forward to it but having no info in a year is disheartening.

    81 votes

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  11. Lost connection while choosing cards in premier draft

    After I clicked ready in the premier draft, the words "waiting for the server" appeared and I can't see cards or choose cards. I restart the game for 10 times and wait for the server. The game asked me for several times whether I choose the cards or the cards were chosen automatically, but I can only wait for the server after I clicked yes. The connection was restored after the cards were chosen automatically and the connection problem made me lost my premier draft.

    8 votes

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    2 comments  ·  Events  ·  Admin →
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  12. Network error

    I'm trying to start a game but I get "Network error. Unable to join event. Please try again later." But I'm not trying to join an event, I'm trying to play a game. There's nothing wrong with my internet connection.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Reduced cost in alchemy bugged

    I am playing from an IPhone; in alchemy is bugged the reduced mana cost of everything from spell like discover the formula or Geistchanneler, even trying to pay the mana cost manually; the game want me to pay the original mana cost.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. stop cheating your paying clients you idiots

    pretty obvious you cheat with the completely unrealistic draws i and many other have seen

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. NEO Sealed deck "add to decks" not working

    I bought a NEO sealed event and want to export my deck to play with a friend. When i click "Add to Decks" nothing happens (e.g. no sealed deck is added to "Decks"). I have 30 deck slots available.

    15 votes

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    3 comments  ·  Events  ·  Admin →
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  16. Stuck on Retrieving Asset Manifest screen

    Stuck on Retrieving Asset Manifest screen
    Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.

    1. Start game
    2. Android - Pixel 4A phone
    3. Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
    4. Should not be stuck on this screen.
    5. Screenshot attached
    6. Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the…
    19 votes

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  17. Black screen after update

    Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
    I'm running the game on Windows 7. Worked perfectly just before the update.

    31 votes

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  18. Remove Alchemy from Historic Brawl.

    I need you to remove Alchemy cards from Historic Brawl. The format bans sideboard/wishboard/learnboards, yet now we have these Alchemy cards that access cards from "spellbooks" which is the same thing. Spellbooks are outside the game. Bringing cards from outside the game in Brawl is banned. You need to remove the Alchemy cards from the format. It needs to happen immediately. You need to do it. You made a mistake. Fix your mistake.

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Player Reporting system is pointless if repeat offenders are allowed to continue abuse.

    In order to foster a fun playing environment, abusive players should be banned/suspended from play. Currently, it seems this is not the case. Three times in the past month, I have been matched up with a player named BlueSovereign who abuses the turn timer. Every time, I report that player but it seems my reporting does not result in any change.

    If that is the case, using the reporting system is pointless.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. [Mac OS] - Client is stuck at Login Queue

    Under Mac OS - 12.4

    Description: the client is unable to log into the account.

    Expected behaviour: After client is open, the user credentials are verified and if they are correct, client log to application

    Actual behaviour: After the client is open, the client displays a Login Queue message, "We are experiencing heavy load at the moment, and your login has been queued", it does not login regardless of how long the client is open

    NOTE: localization seems to be mixed, most of the message is shown in english, however the "Play" button, is replaced by "Jogar", mixing English to…

    6 votes

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