MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11907 results found
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Boseiju, Who Endures doesn't see Wastes as Basic Lands
When Boseiju was played against me and I was asked if I wanted to select a land with a basic land type I was unable to do so because Boseiju didn't see Wastes as basic land.
10 votes -
追放領域から唱えられるカードのタイミングが実際と異なる
神秘の縛めをほかのカードの能力で追放領域から唱えようとするとき追加コストを払って瞬速で唱えられない
1 vote -
Premier draft rank went backwards
Hello! I was tryingy best to reach platinum and I have noticed that after a victory the rank went backwards. I have restarted the game and received the award for golden ranking. Can you please check what happened?
1 vote -
Allow Token Style Selection just like cards
Please allow us to pick from existing token "styles" when building a deck, just as we do for card styles. You could even monetize it and I'd be ok with it.
This could go a few ways: only "same" (like only zombie tokens can be swapped for art on zombie tokens) or possibly "similar" (zombie swap for zombie rogue, possibly peasant for citizen, etc)
A few examples of why I want this are...
- Outlaws of Thunder Junction made me excited for a new zombie deck - until I saw the tokens. 5-armed, super buff, lightning ensconced zombies are not…1 vote -
Time going opponents turn, triggers nullified
The player barneysenders is hacking system somehow my time going on his turn, and my triggers not happening. I have always beat this player before. I don't know if he is hacking or if it's your bug.
1 vote -
Redeem Code Failure: Code Already Redeemed
I recently started playing Arena again after a few years. I deleted my account a few years ago because I wasn't having fun anymore.
When I created my new account, I tried entering codes for free packs and sleeves. However, some of the codes didn't work. I got an error message that the code was already redeemed, but I didn't receive anything for it.
I only get the error message for codes that I redeemed on my old account, which uses the same email address as my current account. Is it possible that the system can't tell the difference between…
6 votes -
Ban Ragavan
Ban Ragavan in historic brawl. He plagues the format along with golos (which is banned in real commander) and the prismatic bridge.
7 votes -
Palantir of orthanc
Palantir of orthanc. Multiple times it has happened. Nothing on field to stop it from activation, and no rhyme or reason to how it happens that I have found. Some times, no counters, no scry, no options. Other times it will activate perfectly for one round and then stop. Even had a few times that it adds counter, but no scry or option. It's getting old.
5 votes -
Primal Command not applying.
During a premier draft, I cast Primal Command, choosing to "Put a non-creature permanent on top of your library" and "Add a creature from your library to your hand." The first effect was applied, but the second was not.
If there was no error in the selection of the activation effect but the effect was not activated due to technical reasons, I would like compensation.
1 vote -
Thoughtseize doesn't wortk
I select Thoughtseize to cast it and the pointer appears to select the target, but when I try to select the opponent or myself I couldn't.
1 vote -
Getaway Gamer
In a draft, I used Getaway Glamer on a 3/2 Rattleback Apothecary. The opponent also had Nezumi Linkbreaker (1/1) and a Mine Raider (3/2). The Getaway Glamer did nothing and instantly went into the graveyard. I would like a refund on my draft, thank you.
1 vote -
勝利確定後の進行不能のバグ
勝利確定後
進行不能のバグが発生。ログを取ろうとするが、勝敗が決まっていて右上の歯車マークも消えていた。
あいてのペットは動いていたので、フリーズではないと思われる。1 vote -
Game crashes all the time
Guys, this is becoming very, very annoying. I don't even report all the crashes, but now I really had enough. All good with the connection, all good within the game, and then all of a sudden - a big bawl of nothing. After couple of mins, I restart the game, and I see that I lost. This is my third draft in a row that this happened. On a new Samsung phone, with 5g internet. So please, refund would be in order, since I am paying hundreds of dollars for your products every month. Thanks
1 vote -
Bugs
Why couldn't I use the abilities of my creatures before first strike damage?
1 vote -
Gisela the Broken Blade not applying Lifelink
At 26 life I blocked Voice of the Blessed with Gisela the Broken Blade and Righteous Valkyrie. My lifelink didn't trigger on First Strike with Gisela sending my health to 27+ giving my creatures +2+2 and my creatures died because of this
1 vote -
Undergrowth recon
Game does not let you decline pulling land, if you have no land in library game stalemates. You can't do anything and it makes you lose to timeout.
1 vote -
card styles
The card styles tab is bugged or something, i cannot see my colection of card styles and everytime i choose a card that i know i own a card style to i get a "There are no card styles available for this card"
14 votes -
Tokens and art cards
Could you please change the contents of the new Play Booster packs so that instead of giving a token or art card, you give an art/token combo card? That is to say, art on one side and token on the other? That will maximize the card slot for both play and artistic efficiency. Thanks!
1 vote -
Historic Artisan Banlist Error (and other suggestions)
There is an error on the Historic Artisan banlist. It says that Cauldron Familiar is banned, but it turns out that A-Cauldron Familiar is still allowed. This is a little confusing, as Cauldron Familiar is not even in Historic Artisan, so either the card shouldn't be on the banlist, or you should update it to A-Cauldron Familiar.
As someone who has run and participated in quite a few Artisan tournaments, there are also some other things I would suggest about the banlist, based on having tested extensively with these cards:
Wilderness Reclamation and Veil of Summer could be unbanned without…
1 vote -
gems
In the past few weeks, whenever I try to order gems and click on the button, I see 'waiting for the server' on the screen indefinitely. However, I have no issues playing online, and I've never experienced this problem before
1 vote
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