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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11907 results found

  1. Borderless Card Styles visual bug

    Fix it so my android phone can display it properly since I pay good money?

    1 vote

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  2. Cannot log on. System only opens till I get to "searching for active games" then freezes.

    Game opens but freezes once it gets to "checking for active games" I have uninstalled MTGA on my Android and re-installed but the problem persists. Boerewors Pirate

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Mana-Tapping Soft Lock

    While I was playing Brawl, I was manually tapping my lands to cast a spell, when suddenly the opponent conceded while I was tapping the lands, but the game was just stuck in limbo, not letting me do anything, and the only way to get out of the game was to task-manager close the app.

    I caused this bug to happen by tapping a 2-colored land at the same time the opponent conceded.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Bug about humiliate

    Humiliate does not work accurately in OTJ quick draft.
    1. opponent cast humiliate targeting outlaw medic and i
    2. PC
    3. i was targeted and had to discard 2 cards
    4. instead of 1

    oppponent was

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. しっぺ返し

    この状況でしっぺ返しを唱える事ができなかったしその前に打った乗り回しに対しても唱えられなかった

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Gems from MOM packs with uncollected rares

    MOM packs are giving me 20 gems while I still have 5 uncollected rares. The rest of the rares in the set I have 4/4. The uncollected rares are: Essence of Orthodoxy, Interdisciplinary Mascot, Terror of Towashi, Orthion, Hero of Lavabrink, Surrak and Goreclaw. My platform is PC

    12 votes

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  7. MoM Pack doesn't give golden pack progress

    I bought MoM pack today but it doesn't advance golden pack meter despite advertisement on the store screen.

    12 votes

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    1 comment  ·  Store  ·  Admin →
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  8. Favourite cards not being remembered

    I installed arena on a new PC and it never remembers my favourited cards. Even if I set favouerite lanfd cards, log off and log back on, the game does not remember the favourited land .

    5 votes

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  9. "Destroy all creatures" destroys my indestructible creatures

    Cards that say "destroy all creatures" consistently destroy my indestructible cards like Heliod, Sun Crowned. They end up in the graveyard. By definition that should not happen.

    Also, Protection from Color does not allow a creature to survive "Destroy all creatures" cards.

    6 votes

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  10. Keep Alchemy cards in Alchemy

    Keep Alchemy cards in Alchemy. I feel as though I got ripped off by MTG. I paid money for Mythic Wild cards. I turned one in and the card I got is not what I wanted. I bought The Meathook Manicure to play in Historic as the card was spoiled. I want to play the ORIGINAL version of the card in Historic. Alchemy is a scam designed to rip me off. Money Fraud.

    52 votes

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  11. bug, no prompt to cast an instant in the stack

    during my match in a draft it didn't give the prompt to cast an instant that could have me let won the match making me loose the draft, I would like to be refunded of the draft

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. AI Games w/ 40 Card Decks + Free Limited Formats

    Please allow us to test out 40 card decks vs the AI.

    Please provide some kind of free limited format. Arena boils down to people playing hyper designed decks and it's not fun at all. Some kind of free limited format, that allowed players to draft (for free) a "pre-release" style deck would be so much more enjoyable.

    I've stopped playing Arena all together because I'm tired of getting smoked by designer decks over and over again. BORING.

    1 vote

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  13. Make Friends w/ Strangers After Match

    I like making connections with people that I play with. Sometimes I come across a player whose deck or style seems great, and I want to play them again, or know what other interesting decks they have come up with. I want to be able to have the option to 'friend' a player after a match and request another game with them. Maybe even have a chat function during the game with them. It would keep me coming back, inspire me to create more interesting decks, and in the process I expect that I would spend more money.

    1 vote

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  14. Bonus boosters not dropping after Quick Drafts

    I've just completed 17 Quick Drafts in a row where I haven't been allocated a bonus booster. The mathematical chance of this occurring is 0.595%. Is the RNG for this broken, or am I just extremely unlucky?

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  15. Hope a timeless version brawl

    We want a timeless brawl, sharing same ban list with timeless constructed format and allowing use the paper version of card rather than alchemy. We need it especially after arrival of MH3

    1 vote

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  16. Jump Into Middle Earth Packet Selection

    According to https://magic.wizards.com/en/news/mtg-arena/jump-into-middle-earth-on-mtg-arena it states "Jump Into Middle-earth will present you with three options for your first packet. At least one option will be a packet you've never selected in a previous run of the event (unless you've selected them all). "

    I've just paid the 1000 gold to start a new run; not only was the first packet one I have previously selected, but so was the second. I even specifically selected the first packet such that the multiple packets I have not yet selected could be present in the 2nd packet selection, based on the color restrictions.

    Is…

    5 votes

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  17. Favorite Land Card Styles not working

    When I am looking at the deck builder, it allows me to select the default land styles when building a deck. However, my choices aren't saved when I reset the client. It just goes back to the way it was before I selected the styles.

    6 votes

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  18. Bug Found with the sideboard in the deck editor for MtGA.

    I found an interesting bug when I was deckbuilding with my sister. We both found that whenever we would try and move cards from the bottom or top of the sideboard and swap them with another card, we would visually clone a bunch of the card that was in the center. In our example, my sister found that whenever she would drag any card from the bottom to the top, she would create a bunch of copies of Eidolon of the Great Revels visually. If she tabbed out, everything would be fine though. If she did it from the top…

    1 vote

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  19. 241 Bloodletter of Alcolatz (opponent can't lose life) bug

    I had a friendly game where I had Vesuvan Duplimancy, (11) Mondraks, and (241) Bloodletter of Alcolatz in play, and damage would not go thru to my opponent. Yes I know, completely unnecessary, but it was a friendly game with a friend who enjoys jank. After several turns of damage being prevented (not computed), we started getting rid of the Bloodletters, and got the number down to 199 and it still wouldn't register damage. I'm not sure what the threshold is where it quits working, but I've never had an issue with 2-3 on the field, but at some point…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. game froze

    game just froze and when I was finally able to return, just gave me long enough to watch myself lose by the time running out
    great
    I'd like a refund of my draft please

    1 vote

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