MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11428 results found
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No rank
I've been playing ranked games for a weeks and the game is still suggesting I "play my first ranked game"
Still have no rank.32 votes -
Support M1 (apple silicon) on macOS
Please release a fat binary of MTGA for macOS that also supports the M1 arm chip. The CPU and power requirements are needlessly increased by running the game through the intel emulation layer.
22 votes -
Cascade broken
I'm trying to play sliver cascade and I'm running into multiple issues. Sometimes when I cast my Commander it will cascade into a card and then not give me the option to cast it. Other times I will have my commander out and cast a 4 drop sliver which will cascade into a 3 drop sliver which will cascade into a 2 drop artifact and not let me choose to cast the artifact. This bug has yet to let me cast my mox amber even though it will cascade to the card. The last bug with this is sometimes it…
25 votes -
Matchmaking
I get that the active matchmaking code is there to make things interesting for players and the deck they're using. You've done this for years with win rates at events, it's fine here. However, PLEASE strip out one element of it: the Archetype matching. Specifically feel free to keep in matchmaking by ranked tier (if playing ranked), win rate in-event (if limited or other events), overall quality or popularity of deck strategy / individual cards in deck / numbers of rares and mythics. All of these serve their purpose well. That said, NO ONE wants to play against matches they…
10 votes -
Jump In event - cannot select decks
I am using a Mac and launching MTG through Epic Games.
I entered the Jump In event and paid the fee. I selected the first deck and clicked Confirm Deck. When I selected the second deck, the Confirm Deck button was greyed out. I tried a different deck, and it was labeled "3rd" but still unable to Confirm Deck. I tried the last option, and it was labeled "4th" but I could not confirm the deck.
If I exit and reenter the event, I see my first deck selection, but the button is greyed out. (See screen shot.) I have…
27 votes -
rigged
Game is rigged!
Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…
36 votes -
PURCHASE PLANESWALKER PACKAGE
On 11/27/2021, I purchased a 4000 gold planeswalker bundle, but despite the fact that the coins have been scaled, the planeswalkers purchased are not in my collection.
I have already opened the ticket n ° 2259053 but I have not received any reply.13 votes -
Check for active matches FIRST after crash.
Listen, Arena is glitchy trash that crashes constantly. I've come to accept that. It would be nice if you'd skip the "loading initial scene" and other steps before letting someone back into their match, though. "Checking for active matches" should be the FIRST step, in order to screwing people over.
12 votes -
Basic Social Functions
Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.
Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:
Friend people you meet
This is a basic…
215 votes -
Unable to join event
Attempting to complete the color challenges to get the new starter decks as my current starter decks are not available to play in standard mode. I attempt to play the 5th round (pvp) and receive the alert “network error unable to join event try again later. I have attempted to restart the game and delete the old starter deck of that color without success. Bug is occurring on iOS.
8 votes -
Unable to join event
Joined premier draft. Upon trying to join queue, i get "network error: unable to join event. please try again later." Persists after restart and reinstall
10 votes -
Solemnity bug
While I’m a match my opponent played nine live then solemnity. On subsequent turns he played faceless haven and book of exalted deeds, he was able to put the books counter on faceless haven when solemnity should have cancelled it out.
7 votes -
Not receiving credit for daily quest or XP
Not getting credit for daily quest or XP no tics for casting colored spells nothing. Zippo, nada!!
14 votes -
Sometimes can't respond to cascade
I was playing against Sliver cascade in historic brawl with enough mana open to play Restoration Angel to respond to something my opponent did. My opponent cascaded into a Lightning Bolt, targeting one of my creatures. The game did not give me an opportunity to respond to the Lightning Bolt, and resolved the whole stack without giving me a chance to play.
9 votes -
Mityc booster kamigawa FAIL
Buy a kamikawa mythic booster an gave a Rare wildcard
8 votes -
Daily wins providing incorrect rewards
Daily win rewards providing ICR instead of gold at 4/15 wins.
14 votes -
Collected company
Get collected company out of historic. Instant speed two creatures is just too good for this format. I mean for christ sake if you’re going to ban two Manna counter spells then ban 4 mana instant speed bs too.
16 votes -
Missing cards
I am missing cards from my collection. Half of my decks are saying they are missing cards.
11 votes -
ghoulish procession triggers on token creature death
Ghoulish procession triggers when a token zombie creature dies, creating an infinite loop of zombies. Also will trigger for any token creature, instead of "nontoken" creature.
5 votes -
token and timeout issues
just played a game w/ scute swarm and ran into an instance where I generated a lot of scute tokens, roughly 106 or so. I also had prosperous innkeeper. so every time I got a token, it triggered prosperous innkeeper. This took awhile because the game had to go through each animation and as far as I can tell there is no skip, which caused me to burn two timeouts just while the game was going through the animation of giving me tokens and life! I was afraid to play another land for fear I might lose due to not…
9 votes
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