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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11432 results found

  1. Collected company

    Get collected company out of historic. Instant speed two creatures is just too good for this format. I mean for christ sake if you’re going to ban two Manna counter spells then ban 4 mana instant speed bs too.

    16 votes

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  2. Missing cards

    I am missing cards from my collection. Half of my decks are saying they are missing cards.

    11 votes

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  3. ghoulish procession triggers on token creature death

    Ghoulish procession triggers when a token zombie creature dies, creating an infinite loop of zombies. Also will trigger for any token creature, instead of "nontoken" creature.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. token and timeout issues

    just played a game w/ scute swarm and ran into an instance where I generated a lot of scute tokens, roughly 106 or so. I also had prosperous innkeeper. so every time I got a token, it triggered prosperous innkeeper. This took awhile because the game had to go through each animation and as far as I can tell there is no skip, which caused me to burn two timeouts just while the game was going through the animation of giving me tokens and life! I was afraid to play another land for fear I might lose due to not…

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. incorrect rules interactions. Deathtouch creature with Ninja's Kunai

    Incorrect rules interaction. Create i control has deathtouch. I equipped Ninja's Kunai onto creature. I then sacrifice Ninja's Kunai and target opponents creature with 4 health, opponents creature goes to 1 health and lives. Opponents creature should have died because my deathtouch creature dealt damage to it.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Nerf Farewell

    Nerf Farewell: "chose one or more:" -> "chose one:"

    Currently as printed this card is stupidly OP. Should not be able to wipe out everything of all types.

    7 votes

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  7. Make Bot Match All Access

    Players should be allowed to use any deck in bot match, even if they do not own all the cards in the deck. This would allow players (especially new players) to experiment with new decks without having to first expend their already very limited wildcards, and since bot match is inherently solo-only, this change would not interfere with other players' experience. Thank you very much.

    12 votes

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  8. Unable to tap land

    Whilst playing historic brawl I ran into a bug that makes my land unable to produce mana.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Alchemy cards in Historic format

    I chose the historic format when creating my deck, I chose the historic gameplay mode when queuing up, I do not include any alchemy cards in my deck, but I still get matched against people with Alchemy cards in their decks. It seems the alchemy set is incorrectly included in the historic playable list.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. getting gold wildcard for a mythic pack

    How am I supposed to be redeemed for faulty merchandise if we can't even get a hold of you.... your bug with mythic packs literally robbed me of my mythic card (wildcard). get your **** together!!

    6 votes

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  11. Alchemy and Historic

    Suggestion :

    Arena Historic (Bo1) with Achemy/rebalanced cards
    Traditional Historic (Bo3) without Alchemy/rebalanced cards.
    Same for Brawl.

    16 votes

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  12. Card bought does not shows in collection or deck

    I bought chip of reality today spending 2500 coins, the coins were collected but the card is not in my collection. I checked 3 times rebooting the app but nothing happened. In the store I read the message bought already done but I have not the card. Could solve this problem and send me the card I bought from the store? I play on IPad on iOS.

    9 votes

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    2 comments  ·  Store  ·  Admin →
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  13. Overhaul Matchmaking

    So i understand you get a lot of complaints about matchmaking and I have a Suggestion that can fix this.
    Matchmaking should create a pool of potential players using the following categories and then narrow the search in this order.
    Play Time
    Total Cards in Collection
    Win Loss Percentile
    MMR
    Each category should give about a 5% up/down leeway similar to Dark Souls 1 matchmaking. This way players match with other more close to their level. If you don't find a match it increases the Leeway by an additional 5% every minute that passes

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Connection lost

    Every time I try to log on and play the game it says I lost connection to the game server and I even logged out and changed my password to log back in and I got the same result

    13 votes

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  15. プレミアドラフトにてピックをしたカードと別のカードが表示されていた

    プレミアドラフトでピックを行っている際、ピックをしたカードと別のカードがデッキ内にあり、その想定で後のピックを進めていたが
    ピックを終了後にデッキを確認すると正規でピックをしたカードがあった
    ピック中だけ別のカードが表示されていた

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Spell not cast and stuck on the stack

    I attempted to cast a quandrix command in response to my opponents unburial rights. My spell went on to the stack, but my mana was never tapped. The spell was removed from my hand and was not placed in my graveyard. My opponent was able to resolve their spells and take game actions, despite my card being on the stack (and it would have removed legal targets for the unburial rights they resolved). Basically my card just disappeared and I wasn't able to use it. Attached screenshot shows the issue as Faithless Looting should not be on the stack above…

    71 votes

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    20 comments  ·  Gameplay  ·  Admin →
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  17. Cant finish color challenge final step

    I have reached the final part of each of the four color challenges. Every time I try to play the last one, it gives me an event has ended error and tells me to try again later. I tried modifying the deck to only include cards that I have but it did not work.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. lost connection

    i lost connection 2022/3/22 22:16
    compensation

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  19. 252 votes

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  20. CANT PLAY DRAFT

    Cant connect to draft play. Spent the gold, but networked out.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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