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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11960 results found

  1. Brawl Friend Challenge

    what is going on with the brawl deck in the Friend Challenge mode. Can't play brawl against my friend any more

    136 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  2. Deck Renaming [bug]

    (version: Windows PC)

    Steps to reproduce:
    1. Rename a deck same name as an existing deck you own.

    What I get:
    Endless loop of error message: "Deck name already in use" when you try to close the window.

    Expected resault:
    Get the error message, then be able to close the message.

    9 votes

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  3. connection lost

    Connection keeps dropping; Connection Lost

    The MTGA client was working just fine. I played a few BO1 matches with no issues. Then, in the middle of a game, it started freezing. At first it was momentarily, then it froze altogether and I got the windows "program not responding" message. Since then, I've been unable to establish or establish and keep a connection to the server. I've tried a number of resolutions:
    1. Restarting the client.
    2. Restarting my machine, then the client.
    3. Uninstalling MTGA, then reinstalling.

    Nothing has worked. The furthest I've gotten was MTGA started downloading all of…

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Mythic card reward not received

    I did not receive two mythic card rewards on my mastery track. I checked my collection to see if I received a card since I did not get a reward animation and there was no evidence of a new card. This happens way too much and needs to be fixed.

    17 votes

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  5. Server connection issues.

    For some reason I cant play the last battle in the comor challanges but I can play all the other ones. It says cant connect to servers or connection issues.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Card Selection disappeared during Draft

    In my first Strixhaven draft, I had 3 cards left in (i think) pack 2. I tried to select the only one on colour, but the card disappeared instead. My choice wasn't locked in, and the gap where the card was just had nothing in it, so it wasn't simply a visual bug (clicking where it was yielded nothing and I was forced to auto pick another card).

    I've included the log if that helps. As I say it was pick 13 in either pack 1 or 2. The card I tried to select was Serpentine Curve, which was the…

    345 votes

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  7. Game frozen resulting in loss

    Upon activating Hall of Storm Giants ability to attack for lethal, the game froze. Then, all my lands were tapped and my turn passed, resulting in the opponent attacking for lethal and winning.
    I ask for a compensation.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. View Battlefield button

    View battlefield button does nothing when clicked

    5 votes

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  9. Deck Name Infinite Loop

    Accidentally named a new deck with a name I'd already used. This ended making the 'you already named a deck that' and 'you cannot have a deck of the same name' error messages to pop up endlessly.

    5 votes

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  10. Anointed Peacekeeper game crash

    Every time Anointed Peacekeeper enters the battlefield on my side of the battlefield, the game crashes (windows). Even though I don't cast it, but it comes back from exile, the game crashes.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Game Engine Screwed Up regarding lands/shuffling

    The game engine is super screwed up. I'll either draw 10 straight lands or 0 lands for 7-10 straight cards. All of my decks have 40% lands, yet I repeatedly get these extreme outcomes, which makes the game completely unplayable.

    I'll get things several standard deviations outside the expected results, like drawing lands on 9/11 cards to open a game, or going 6-8 straight draws with no lands. The mulligan feature is especially bad... if you mulligan a draw for having either too many or too few lands, 100% of the time the next draw will have the opposite problem.

    22 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. 土地事故が多すぎる

    お世話になっております。

    ゲームの公平性について質問があります。BO1などで不正なプログラムが存在するといった書き込みがTwitter上でされておりました。運営で勝敗をコントロールできるようなプログラムが存在しているのではないでしょうか?

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Game Crashing constantly on Android

    The game is crashing constantly on Android. I'm on the latest patch, have a 2022 Samsung mobile phone, & my internet access was strong while playing.

    The most recent new catalyst I've found for this ongoing was going to the Sleeves tab in the Profile & either clicking on a Sleeve or simply attempting to scroll down on the page.
    Twice the game immediately crashed, on the 3rd attempt the screen went black for a few seconds then crashed.

    Not to mention it's now extremely rare to be able to get through a SINGLE match without the game crashing &…

    5 votes

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  14. Heliod + Scurry Oak + Lunarch Veteran

    This wasn't a connection issue. I stayed connected. What happened was while I was adding counters from Heliod to Scurry Oak the game remove my cards and showed me an attack button. It would not let me attack with Lunarch Veteran which was put on the battlefield the prior turn and which had many counter on it. Then the next player played 9 lives and it wouldn't add counters to that card. He won the match.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Ivy, Gleeful Spellthief "up to x target" glitch

    When you cast Winterthorn Blessing on a target other than Ivy, while only targeting a creature you control and opting to not target any creature you don't control, the trigger from Ivy does happen, but the spell automatically fizzles. The reading of the card says the copy has to target Ivy, it doesn't impose a restriction on the spell not also targeting another target while it targets Ivy, provided that the triggering spell had only a single target.

    This second part might be wrong based on some obscure ruling, but I don't see why Winterthorn Blessing couldn't follow the 1…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Alchemy historic

    Wizards I’m never gonna give you another dollar if you make these historic changes,. It is ridiculous either make alchemy it’s own thing or don’t make it at all but if it gives you the right to nerf all historic cards you’d otherwise ban and ***** us out of wildcards…then why would I give you any money?

    71 votes

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  17. Arena crashing during games

    Arena still continuasly crashing during a game and im facing issues like i cannot send messages to adversary, my profile avatar changed of ashiok to ajani during the game and my leval bar stay frozen on middle bar fully

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Avatar locked - can´t change Avatar [solved]

    Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.

    I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
    Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
    thanks

    EDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.

    on traditional historic play it is still locked…

    7 votes

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  19. "View Battlefield" bug in Traditional game sideboarding

    "View Battlefield" bug in Traditional game sideboarding

    When trying to "view battlefield" in a Traditional match sideboarding screen on mobile. The opponent's deck/deck size, graveyard, exile and hand is inaccessible.

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Game crashes whenever Mox Amber is played

    Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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