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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23483 results found

  1. Opponent cast steel seraph from graveyard with serra paragon

    My opponent was able to cast the prototype half of steel seraph from the graveyard with serra paragon, despite the fact that the converted mana cost of steel seraph is 6, which is greater than 3. According to the gatherer.com website, this is illegal.

    https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=583623

    A prototype card is a colorless card in every zone except the stack or the battlefield, as well as while on the stack or the battlefield if not cast as a prototyped spell. Ignore its alternative characteristics in those cases. For example, while it’s in your graveyard, Blitz Automaton is a colorless creature card with…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. One traditional Draft bug: wild sheoldred has appeared

    during a phyrexia all will be a one draft i got sheoderd am not sure if it is a feature or not.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  3. Eaten Alive

    I've been playing a lot of the "Starter Deck Duel" event and its a lot of fun, you do come up against a lot of newer players though it doesn't tend to matter because of the power level of the decks, and everyone having access to all the same cards.

    That being said, i've played against a lot of newer players that are using the Golgari deck and without fail, every single time they try to use "Eaten Alive" they end up sacing their creature and trying to exile the same creature they just saced. Theres something about the way…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. 1 vote

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  5. God-Eternal Kefnet can't use certain alternate costs to cast copy

    When you have God-Eternal Kefnet on the battlefield and draw an instant or sorcery card and copy it, casting the copy is inconsistent about what alternate costs you can choose. So far I haven't tested many but some work and some don't.

    What works:
    Sometimes Fires of Invention
    As Foretold
    Jodah, Archmage Eternal
    Cleave cost for spells that have it
    Baleful Mastery's discount

    What doesn't work:
    Tamiyo, Field Researcher's emblem
    Omniscience
    One With the Multiverse
    Sometimes Fires of Invention

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Confusing card set names and types

    All these card set names are super confusing and put me off this game. I don't understand these formats and what the series names represent and why these specific ones are in standard. What is Alchemy? What are those other types? I was just trying to give this game another chance but I'm passing one more time. I'm lost and confused.

    1 vote

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  7. I am not receiving my EXP, I do my daily Quests, and I win matches. I can not seem to progress on my Mastery Tree. I even bought Levels .

    I am not receiving my EXP, I do my daily Quests, and I win matches. I can not seem to progress on my Mastery Tree. Even tough I bought Levels with Gems, and I am stil not advancing any further. I should advance, one Level per day. I bought several levels with gems. and I should have advanced much further, since I bought Levels.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Connection drop causes foul play

    played counter on Elvish Warmaster. Network connection immediately interrupts. wait for connection to resume. counter is floating on screen perinatally. spell not countered. looks like foul play, this has happened twice today.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Atraxa sleeve

    the atraxa sleeve is not behaving like the others sleeves please fix it

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Why does closing game during sideboard counts as a forfeit

    Closing the game during sideboard time should not count as a forfeit

    1 vote

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  11. Sideboard bug

    Hi,
    I have a problem in traditional standard game with sideboard. As you see in the images instead having number of cards of my deck, i have a drop down menu with writing option A, option B and Option C. This means when every time i modify my deck in best of 3 matches i have to count all cards if there are 60 cards in the main deck.
    I only encountered this problem on my phone galaxy s9+ android. Fix it, i've already reported this bug 1 month ago but situation is not changed. Wake up Wizard.

    9 votes

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  12. クレームを消すし、明らかに不得意なデッキを当ててくる

    「集団失踪」という、明らかにメタ外のカードを
    ここ1ヶ月で2回以上受けた人は、どれだけいますか?

    インスタント・ソーサリーなしでクリーチャー30枚くらいの
    アグロデッキを最近テストで使っていますが
    ここ3日間で、10回以上受けています、
    1マッチで2回とか当たり前に出てきます。

    試しにクリーチャー5体以下のコントロール
    (グリクシスコントロール)
    を使っているときは
    「集団失踪」どころか、エスパーすら
    ほとんどありません。

    私は無課金1年半でミシック4回ということを売り文句に
    プレイしていますが、ちょっと露骨すぎる調整に
    辟易しています。
    (写真は1ゲーム2回めの集団失踪です。メタを見ている感じでも
     そもそも採用されるカードではないはずです)

    5 votes

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  13. Game freezes seemingly at random

    1. Can’t really reproduce it reliably but the game freezes and become unresponsive during some matches
    2. iPhone 12 Pro Max with iOS v.15.6.1
    3. The UI becomes unresponsive but the sounds keeps playing. I need to force close the app and restart it to get it working again. And since this is a relatively slow process I’ve missed several turns that in the end cost me the match
    4. No game freezes during matches
    5. N/A as I don’t get any error messages or visual indications of the error other than a frozen screen
    6. Haven’t found any workaround but I’ve followed all steps outlined…
    6 votes

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  14. Default Basic Land

    Please allow us to preset the selection of a particular art of basic land for deck building, it's has been 'coming soon' for a very long time now.

    Thanks

    35 votes

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  15. Negate when Flashbacked does not resolve as intended

    When using Lier, Disciple of the Drowned [Card #59 Innistrad: Midnight Hunt], cast Negate [Card #58 Dominaria United] from the graveyard. Negate won't counter a non-creature spell on the stack and will fizzle instead of countering.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Deck Disappears After Confirming.

    In the Premier Draft "Phyrexia: Perfect Unity"

    As the title suggests, if you confirm the deck after picking, an error will occur and you will encounter a bug where the deck disappears.

    1 vote

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  17. Sludge Monster - Melma Counter Bugs

    BUG REPORT

    Melma counters of the Sludge Monster don’t work well, and this for a long time now. Slowly getting annoyed because I’m losing many games due to the malfunctioning of this great creature’s mechanics.

    This happens on iPhone and windows, here are steps to reproduce the bugs:
    1) play the sludge monster, put melma counter on a creature, it loses its abilities and becomes a 2/2 base creature.
    1a) first bug: if you put the counter on Mondrak, Glory Dominus nothing happens to it! Probably happens with other creatures, too

    2) for all other creatures: remove the sludge monster,…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Freezing

    Constantly during card searches in the deckbuilder and deck hub and during ranked matches Arena displays the SPINNING BLUE RING in place of the Arena Arrow and and whites out with MTGA.exe is not responding close it or wait for the program to respond.

    2 votes

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  19. Armored Scrapgorged wrong text

    Armored Scrapgorged said:

    "Whenever Armored Scrapgorged become tapped, exile taget card from a graveyard AND put an oil counter on Armored Scrapgorged."

    If an opponent doesn't have cards on his graveyard, when you tap Armored Scrapgorged, it dont get the oil counter.

    If that is what you want to Armored Scrapgorged do i think the text has to be someting like:

    "Whenever Armored Scrapgorged become tapped, exile taget card from a graveyard. If you do it, put an oil counter on Armored Scrapgorged."

    You do something like this on Graveyard Trespasser, when you only do the drain effect if you…

    1 vote

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  20. Bug with one of the new cards not working correctly on MTG Arena

    I recently encountered a bug with one of the new cards from Phyrexia all will be one and another card I use in my deck. The card combo that is supposed to trigger does not trigger when the combo is played. I'm positive this is a bug due to the synergy from both cards' description. The 2 cards in question are Jodah The Unifier, and Elesh Norn, Mother of Machines.

    Jodah reads:
    Legendary creatures you control get +X/+X, where X is the number of legendary creatures you control.
    Whenever you cast a legendary spell from your hand, exile cards from…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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