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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23486 results found

  1. Planes shift new capenna quick draft event is gone

    I signed up and paid for the Planeshift New Capenna quick draft today (Dec 9/22). Finished building my deck and now the event has changed to a regular Nee Capenna quick draft and I’ve lost my fee for the event.

    Can I get reimbursed for my entry fee?

    1 vote

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  2. Karn, the Great Curator

    1.   Build a Historic Brawl deck with Karn, the Great Curator in it.
      
    2.   (Android)
      
    3.   When saving the deck it says that sideboard is empty and Karn, the Great Curator can access cards in sideboard.
      
    4.   To be able to adjust the sideboard with cards that Karn, the Great Curator can access.
      
    5.   See attached file.
      
    6.   Workaround is to not play with Karn, The Great Curator in the deck?
      
    1 vote

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  3. Adeline Ratadrabik Token Missing Rules Text

    A token of Adeline, Resplendent Cathar made by Ratatrabik of Urborg has missing rules text - it should say "power is equal to the number of creatures you control" and have that effect, but it does not. The power remained unchanged regardless of the number of creatures (there are three creatures in the SC, one is obscured by the card overlay. I've tested this multiple times, it works as described above.)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. ヴォーデイリアの波魔導士の効果

    ヴォーデイリアの波魔導士のみでプレイヤーを攻撃した際、自身の効果で複製ができませんでした

    2 votes

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  5. Game freezes when choosing target of ability

    During my DMU Draft, the game freezes while choosing the target of Ghitu Amplifier's kicker ability.

    2 votes

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  6. Teferi's Contingency

    Not sure why this card is made.... This feels like Divine Purge that punishes certain types of decks. Yes you could play singleton to have more agency yet with the small card pool and a slow enough format that 3 mana cancel works (with some dirty upside),

    this card needs some a lot of tweaks to make this work.

    Lets be nice to players who want to play not(blue).

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Scorpion God + Amass bug

    Using The Scorpion God's ability on a 1/1 Zombie Army created with amass draws a card, even though the creature has no -1/-1 counters on it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Banned cards in decks

    I have been playing arena since the original release and well, now that there is a banned list and restricted cards, I'm noticing that I keep dueling decks with these banned cards. Mostly I play against decks that constantly have demonic tutor in them when the card clearly states its banned in historic, traditional historic, and historic brawl. I would love to know why I keep running into decks that use banned cards while I'm stuck using the bad versions.

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. First turn game froze, lost match

    Game froze my first spell to remove ruin crab, had to restart and then it was my second turn and I’d already lost the advantage. Had to concede ranked match.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Report Function for roping intentionally

    Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…

    8 votes

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  11. Quick draft gone after one game

    My quick draft is gone after one game. Lost the event and the gold I used. Is there a way to be reimbursed.

    1 vote

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  12. quick draft

    Hi. played a quick draft reached 5 wins. It says I can't continue. reloaded the game. lost progress and lost gold. what does it mean?

    1 vote

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  13. Necromentia does not bring up dialogue box

    Necromentia is not bringing up the search box and times you out as you can not do anything as the card sits. This lead to loss of turn and loss of game. Please credit account with a win.

    1 vote

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  14. MTGA window during update process

    When updating MTGA, the window should be minimizable. Instead, it takes full screen during the whole 4-6GB download process, which can be lenghty for some of us, forcing the user to hit Win+D to display the desktop to alternate between activities. If Win+D is hit though, the taskbar will be invisible, making using the computer a painful experience.

    I appreciate MTGA must run on full screen to disencourage people from multitasking while playing, giving the opponent an unpleasant wait. But this should not apply to the update process; in fact, a small window should be all that shows. Once the…

    1 vote

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  15. Bug

    The enchantment shrine sanctum of fruitfull harvest when it prox its ability. The animation is blocking the color wheel so. I am unable to choose blue or white mana pleasr fix this

    1 vote

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  16. Return to nature

    opponent played "return to nature" to destroy my artifact creature "Steel Seraph". I was going to respond with my instant "planar Incision", but it did not prompt me for a response action. It just destroyed the creature like it had the mechanic split second. Log file is attached.

    1 vote

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  17. ニュイーカペナの特定のスリープを使用するとゲーム動作が遅くなる


    自分、あるいは対戦相手がニューカペナの特定のスリーブを使用する
    具体的には、
    「光素のカップのスリーブ」
    「金の細工が入った一家のスリーブ」


    PC Windows10


    マッチ確定画面から勝敗確定までゲーム動作が全て重くなる


    動作の改善


    それ以外のスリーブを使用する
    相手が使用した場合は対処法なし

    補足情報として、スリーブなしの状態(紙のカードの裏面のガラ)だと動作が最も早くなる
    相手がそうだった場合もより動作が早くなる

    1 vote

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  18. Bug La marcha de la luz espectral. Al indicar los costes de la carta a exiliar muchas veces te pide costes mas altos

    No es la primera vez que al indicar los costes con la marcha de la luz espectral pide costes mas altos. Por ejemplo en el campo de batalla del enemigo tenia estas 2 cartas (sacerdote del rito de la sombra) y elas il kor peregrina sadica. Tenia 2 manas y podia exiliar una carta blanca. Con lo cual podria haber exiliado cualquier de las 2 cartas, pero solo me dejaba eiliar el elas il kor y no la otra. Me indicaba que para exiliar la otra tenia que pagar 4 (y blanca y 3 incoloras), y realmente tenia ese mana…

    1 vote

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  19. (Bug) Lands enter tapped and client skipped my turns after first landfall

    Some lands enter tapped since they skipped looking for if forest or swamp were on the battlefield.
    When I made my first landdrop each turn on first main phase it proceded directly to my opponents turn even if I had things to do.
    I did not have the "autoskip turn" button pressed.

    1 vote

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  20. パックを剥いたらジェムが出てきた

    兄弟戦争のパックを剥いたら20ジェムが出てきた。
    マウスカーソルを当てると、このパックの神話レアは全て揃いましたといったメッセージが出ていたが、まだ揃っていない。

    1 vote

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