MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16616 results found
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Not getting the 750 exp
The 750 exp I'm only getting 500 for each so currently missing 1k of exp please fix.
7 votes -
Bought card bug
I've bought one card a week ago or so at the "dily offers", and the card never appears for me to choose.
6 votes -
Mastery tree problem - I did not receive my cards
I using orb in mastery tree. But I did not receive the cards
best regards,
Armando10 votes -
ICR Duplicate protection for events
Really need to place duplicate protection on ICR's received from FNM events etc. There's no reason these should give duplicates, especially as the game continues to grow there's always some rares that folks are going to need. I mean I get making money, but come on this is just kind of a slap in the face.
23 votes -
Bug Gravelighter
A creature had died the turn i cast gravelighter but the "otherwise" triggered. That way I didnt draw my card and had to sacrifice a creature, resulting in loosing the game
5 votes -
log bug
Log in death loop. Correct user/pass, but returns to log screen forever
18 votes -
Draft win not counting
Hi!
I just started playing a Quick Draft in Arena. I played three matches, winning the first, losing the second and winning the third.After the third match, the Rank ladder didn't show up. So, when it returned to the Quick Draft screen, my progress showed only a single win.
16 votes -
Tutorial won’t allow blockin
On iPad. Won’t let me blockin tutorial after opponent attacks.
27 votes -
マッチング補正
デッキを変えるたびにこちらに不利なデッキばかりとマッチングさせられる。
クリーチャーメインのデッキを作ったら除去デッキばかり、コントロールデッキに変えればアグロデッキばかり。
毎日毎日もううんざり。たかだか１勝するだけで１時間かかるなんてゲームとして成立してないんだよ。10 votes -
Update game / enter game issue
I play from Mac Os
Error Updating Data
Hello MTGA Staff,
I havnt been able to enter in mtga for two days When I try to enter, i'm kicked out of the game with an alert saying "Error Updating data : Check your connection and Try again". Ive Tried completely wiping the game off my computer and redownloading the game to no avail.
How can i solve this?7 votes -
Daily Wins inaccurate after Midweek Magic
I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
I play on iPadOS, running the most current operating system and app version.9 votes -
Pact of negation, No priority bug
There's no priority to pact of negation's delayed trigger.
I've just lost a match to the pact trigger with 5 lands, but one was a fabled passage. I did not have the chance to sac and search with the passage.
7 votes -
Game Freezes during Draft session
During a Draft session (gameplay/event), the game just suddenly freeze and I can not do anything else. It was my turn and i cast Network Terminal then the game freeze.
6 votes -
Mark/Remember Players
I know how easy it would be to abuse a block/report feature in game, but if we could have a way to mark players-- change name colours or outline of portrait or little icons-- it would go a long way to improving the play experience. Even just two options-- one for players that we don't want to play again, and one for players who we enjoyed playing-- that would mean a lot.
I'd like the option not to waste more time on players I come across who intentionally stall, crash the client, or spam emotes until I have to mute…
11 votes -
Green Color Challenge last
Green Color Challenge last challenge won't complete. I've beaten it twice now, but it won't check off the last box.
15 votes -
ゲームの途中に勝手に敗北処理された
MTGアリーナ十種競技決勝にて
ゲーム中にオニキス教授の＋能力を起動後、一瞬３枚のカードが見えた後、敗北の文字が表示され、敗北扱いにされました。（そのマッチ以前に１－２だった為、この大会３敗扱いで終了）
まだゲームの中盤で、ライブラリ切れによるものではありません。（２０枚程度残っていたはずです。）
また自身のライフも十分あり、オニキス教授の「１点ライフを失う」効果で敗北したものでもありません。
時間についてもすぐに操作したので、時間切れが原因ではないです。
盤面の状況が相当有利だった為、相手が投了ボタンを押しそうなタイミングではあったが、相手が実際に投了したかどうかは不明。まだ２敗ラインであり、勝てばマッチ勝利の状況で相当有利な盤面から理不尽な敗北処理は残念です。
十種競技は予選から決勝進出に向けて頑張ってきました。やっとプレイできて、実力で負けて敗退なら納得できますが、急に敗北処理されるのは残念でなりません。
このイベント自体に参加費を払っている訳ではありませんが、予選からの参加ゴールド、ジェムも考えて、補償頂けますようお願い申し上げます。
なお先の３敗表示後に、
「設定」＞「バグを報告」＞「ログを記録」
にて作ったファイルを添付します。
なおバージョンは「2021.12.10.3971.904583」です。よろしくお願いいたします。
8 votes -
Didn't get daily quest XP?
Completed a 750xp daily quest, and now I'm still only 725xp toward the next mastery level. Did I not get the XP because I finished the quest in a Mirror, Mirror game?
28 votes -
ladder play no longer affects my rank
Ladder play no longer affects my rank. I am stuck at Bronze Tier 1. It has been this way for a couple of weeks now.
5 votes -
Thousand faced shadow ninjitsu bug
Ninjitsu ability places "thousand faced shadow" on the battlefield tapped and attacking from hand. His ability does not trigger on arena however and is causing the card to be ineffective since it isn't programmed correctly. Please correct this issue.
5 votes -
Game loss without playing
Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…55 votes
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