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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16614 results found

  1. Sparky escape

    Sparky takes extra time to play spells that have targets (ex. Murder, or more applicably, Raise Dead), so it would be easy to assume that multiple targets is even harder.
    Sparky obtains a copy of Kroxa, titan of death's hunger via Gutmorn, pactbound servant, with myself having discard kroxa, thinking that only the opponent discarded a card.
    I play Elderfang disciple, making sparky discard its kroxa. I get another copy, and sparky's goes to graveyard, still showing as playable with escape, cost of (4) and the required exileing of five cards in graveyard. Sparky has 1 kroxa, along with 8…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Game sucks

    The ******* game is ****. Tired of playing against nothing but goblins, elves and life gain.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Alchemy

    If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.

    Historic is not HEARTHSTONE.

    Keep your ill-advised rebalancing out of MTGA's only eternal format.

    And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.

    Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!

    You better put a cork in this plan before you get…

    10 votes

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  4. Alchemy

    If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.

    Historic is not HEARTHSTONE.

    Keep your ill-advised rebalancing out of MTGA's only eternal format.

    And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.

    Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!

    You better put a cork in this plan before you get…

    10 votes

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  5. Continued crashes on iPad '

    This game has crashed multiple times during gameplay, both during events and regular play. Normally I’m able to get right back into the game, and not have been roped out. The past few days it has kicked me out and not let me in until I reboot my iPad, or it has black screened me. This is extremely frustrating. Again this occurs on the iPad, during both events and regular play.

    20 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  6. Cheating and hacking

    Cheating is getting gout of hand you should put a place to were we can report cheating I have watch several different people pause the game menu in the next thing I know they have more cards than they had to begin with and magically all the cars they need to beat me when they barely have any cartridge to begin with you guys really need to check this out because it's really going to start f****** up people on anything

    19 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. Broken Cruel Witness Surveil Leading to Frozen Game (Illegal Blocks)

    Steps to Reproduce:

    1. My opponent attacked me with a Voldaren Epicure among others.
    2. I blocked the Epicure with my Kessig Wolfrider.
    3. The opponent cast Sure Strike on their Epicure.
    4. I cast Rending Flame on their Epicure in Response, which triggers my Cruel Witness.
    5. The surveil interface from the Cruel Witness trigger shows a face-down card and cannot be interacted with (see Screenshot 1).
    6. After clicking "Done", the game states "Illegal blocks. Try again" and does not advance, nor allow any interaction. Restarting Arena resumed the game.

    Platform: Windows PC

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Massively parallel triggered abilities and draw game warning

    1. To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.

    2. I'm using the PC version on Linux through Lutris

    3. After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
      After both players' extensions…

    12 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  9. Oppenent Conceded, I lost point

    Opponent won game 1, conceded during sideboarding, screen said "Victory" and I lost a point.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Card Style Applies in Deck Editor, Not in Game

    I bought the card style recently for Narfi, Betrayer King. The alternate card style appears in my deck editor but not when actually playing the game on the battlefield.

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. timeout

    Your opponent's stacking ability is over 100, and your opponent clicks on a creature each time to put a + 1 / + 1 counter on it. The other party's time should have been consumed, but my time was consumed and I lost the timeout.

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  12. 19 votes

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  13. Hate playing against 250+ card decks

    I think my win percentage against people with 250 card decks is 0%. It feels like 250 ways the AI can rig up answers against my deck. Seriously, come on.

    6 votes

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  14. MTG ARENA MULTIPLAYER

    My name is William, I am a 36 year old successful real estate dude played magic since I was a kid. Magic is a game that is more fun with 4 people. I would pay pretty much any amount of money to play mtg arena up to 4 players. I beg you to Invest in multiplayer and I promise you, you will see millions of people come back to MTG who used to play over the last 26 years. Mtg arena is the perfect platform for the old schoolers who used to play because they dont have time to get…

    32 votes

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  15. Split Standard, Alchemy, and Historic - the community didn't ask for Alch

    There are numerous threads already posted, let me add my voice to the call - REMOVE OR LIMIT ALCHEMY! It has ruined Historic play, just as allowing Standard cards in Historic has.

    Separate the 3 styles, if you feel you must have them; but they should be three SEPARATE formats. Historic should be all non-Standard or Alchemy cards, Alchemy can be its own little world, and Standard can be current Standard format WITHOUT ALCHEMY.

    Alchemy has introduced many NPEs to the Historic (and Standard) venue, read through the comments posted about "Alchemy," here in your threads or on Discords, Twitter,…

    7 votes

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  16. Direct Challenge does not show up

    I cannot send a direct challenge and have it show up on my friends account. And when they send to me it is hit or miss to get the challenge. When it does go through it will not allow me to select a deck. Sometimes it will say select deck or cancel challenge and neither works

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Bug on daily mission!

    Since de the last update my daily mission dont update, it are with same number mission complete.

    15 votes

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  18. Authentication Failed : failed to attach other attach

    Since update I can’t even log into my app iOS. Authentication failed. It’s not a user name error

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. End Season Rewards

    Did not received packs this season on rewards

    18 votes

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    2 comments  ·  Events  ·  Admin →
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  20. Bug: no pack reward for quick draft

    4 wins in quick draft event, 1 pack flashed across as reward, went to Packs menu, nothing there

    Also earlier no pack reward for Mastery level 83. Pack flashed across screen but nothing under Packs menu.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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