MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Lifelink Bug

    Lifelink triggered twice per damage, ex. twice in a match, once player hit me with 2 creatures that were 1,1 each and gained 4 life, then hit me again with a 1,1 lifelink and gained 2 life. no other effects on the board and was in the first 3 turns of the match.

    5 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can't change deck type

    Previously, after creating a deck with a particular type (Standard, Historic, etc) you had the ability to change the deck type. If you switched from Historic to Standard, cards that were not legal in Standard would then be highlighted in your deck list.
    This feature worked yesterday and doesn't work today. I can't switch a deck type after selecting.

    4 votes

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    1 comment  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Earie Ultimatum stucks the game

    Earie Ultimatum stucks the game. Too much effects to resolve. the game is trying for about half an hour :(

    UPDATE: IT ENDS AS A DRAW, FUCK

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Battlefield Life Gain triggers on attack

    Every time someone, including myself attacked with a Gain life when enter battlefield, they would gain life

    2 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. Lands not tapping for mana

    Asset errors abound. The tap lands were entering untapped, then in the future they wouldn’t tap for mana at all. The game was lagging and skipping around.

    Attached is a photo where the game is asking me to pay one more mana but it will not allow me to tap my temple.

    37 votes

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    12 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Lands not tapping for mana

    Asset errors abound. The tap lands were entering untapped, then in the future they wouldn’t tap for mana at all. The game was lagging and skipping around.

    Attached is a photo where the game is asking me to pay one more mana but it will not allow me to tap my temple.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Lands not tapping for mana

    Asset errors abound. The tap lands were entering untapped, then in the future they wouldn’t tap for mana at all. The game was lagging and skipping around.

    Attached is a photo where the game is asking me to pay one more mana but it will not allow me to tap my temple.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. waiting for server(High bandwidth usage in between game)

    The game stuck with waiting for server. It is using maximum bandwidth of the internet connection. I have this problem since the last update. I investigate the issue further. I put in a fast metered connection to the system. The game consumed over 2GB of traffic within 2 hours game play without any update to the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. icr jumpstart still not rewarding properly

    I have not received several jumpstart ICR rewards. Today I played a game and again I didn't receive a reward. it says 3/2 wins after just winning a second game with this deck.

    Since WOTC said that the issue has been fixed and the missing cards have been awarded, I though that I just must have missed the awarding of the cards even though I didn't see any new cards in my collection.

    But now, after this happening again, I'm sure that I have not received all the missing ICR's and that the bug is still there.

    1 vote

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. Life floored at 6 during 1 turn desite enough killing damages

    Hello
    this bug happened twice in 2 successive games, 1st to me when I was going to get killed, then on the next game when I was going to kill the opponent. Really weird and annoying. See last 2 games in log.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. Opponent cast Necromentia and chose "Frantic Inventory". Three cards were removed to exile and 0 zombies were created.

    Opponent cast Necromentia and chose "Frantic Inventory". Three cards were removed to exile and 0 zombies were created.

    4 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. containement priest not working vs basri ltl token

    had priest on the field, didnt work for ltl and secure the scene, proceded to lost my draft.

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  15. teferi, master of time and scorch spitter/cavalcade

    I don't know what happened here. Why the triggers fail or stop exists? Why Phasing it is different than destroying it?

    I've checked rules (Combat Phase and Phasing) and didn't find anything useful.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Visual bug

    I see a lot of small visual bug
    When Murderous Rider or Massacre Wurm (both alternate art) trigger you see white text on very pale greyist box
    Art of card "imprisoned" like with enchantement similar to Banishing Light are stretch out

    4 votes

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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Eternal waiting

    Since 4 days, I'm stuck in the "Waiting for the Server..." screen forever when I open the game. Sometimes it don't happen but this appears after the first match.

    I tried to uninstall and reinstall the game, this still doesn't work.

    22 votes

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    11 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. 裏切りの強欲(Traitorous Greed)

    相手の巨大なクリーチャーを対象に裏切りの強欲を使用→戦闘を完了→終了フェイズに引きずり鬼のコストにする
    上記の動きを実行しようとしたところ、裏切りの強欲によって生成したマナが消えており、未遂となりました。
    このバグによってゲームに敗北してしまい、プレミアムドラフトの挑戦権を一回分失いましたので、補償をお願いします。

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Client hang and crash

    During ranked draft play this morning starting at around 1005 UK time, the client repeatedly experienced massive slowdowns, hangs and crashes, to the point of costing me several turns and at least one game during a draft.

    Unsure of the reason.

    Please make amends for this as well as improving the client, as this keeps happening.

    1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. mutate

    1. Have nissa shakes the world in play and have animated a land. Cast migratory greathorn and gemrazor (2 separate ocations) for the mutate cost targeting the animated land, selecting the cast creature on top.
    2. The resulting creature is a 3/3 creature with the mutated creature art on top.
    3. the creature shuld have the statline of the mutated creature and have the 3 +1/+1 counters on put on top of it.
    8 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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