MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. M21 Mastery pets not available after earning

    I earned 2 dogs through mastery pass but neither is showing as available when I go to my profile.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. M21 Mastery pets not available after earning

    I earned 2 dogs through mastery pass but neither is showing as available when I go to my profile.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fiend Artisan Missing

    The card Fiend Artisan is not searchable when building a deck. I've included cards I do not own as well as cards I do own, and nothing brings him up. I searched through all of the IKO cards in Arena, and the card wasn't listed there either.

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Genesis Ultimatum / Grafdigger's Cage / Ugin, Spirit Dragon bug

    My opponent cast Genesis Ultimatum with Grafdigger's Cage on the battlefield. Ugin, Spirit Dragon went to the battlefield, while the rest of the cards went to their hand. The cage flashed red even as Ugin was put into play.

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. Matchmaking is missing true randomness

    Please adjust the matchmaking process for ranked games to be truly random.
    It's common consensus that the matchmaking should be random for ranked games, but experience and player feedack seems to show otherwise.
    I can understand the rigged matchmaking for the Play queue (which I dislike as well), but for ranked it just seems aweful and obviously rigged at times to be mirror matches or at least similar decks. One cannot adjust to a meta, if the experienced meta doesn't reflect the true meta.
    As soon as I craft a deck to adjust for the decks I face, the following…

    43 votes

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    11 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Finale Devastation and Voracious hydra

    When Casting Finale devastation with a total of 13 mana to put on the battlefield a Voracious Hydra from my library, and using the double the number of +1/+1 counters of the Voracious Hydra ability, I got an incorrect result.
    Instead of getting a 22/23 Voracious Hydra + 13/13 temporary counters with haste, which would be a 35/36 Voracious Hydra with haste, I got a 11/12 Voracious Hydra with Haste.

    Maybe the presence of another Voracious Hydra on the battlefield under my control triggered a weird behaviour?
    Strangely, the second Hydra got the +13/13 Counters boost and the haste.

    Hoping…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Brash Taunter

    I used Pacifism on a Brash Taunter and it was able to attack my creature with it's ability.

    1 vote

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Crushing Canopy

    In Jumpstart:

    My Crushing Canopy at the end of this game defaulted to "Destroy target enchantment" instead of allowing me to destroy an enemy flying creature.

    I had a Capture Sphere placed on a creature when I cast Crushing Canopy to destroy my opponent's flying creature in response to baiting out his Lofty Denial. I never got a choice of which to kill - it defaulted to killing the Capture Sphere on my own creature and thus lost me the game.

    Logs are attached

    2 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Crushing Canopy

    In Jumpstart:

    My Crushing Canopy at the end of this game defaulted to "Destroy target enchantment" instead of allowing me to destroy an enemy flying creature.

    I had a Capture Sphere placed on a creature when I cast Crushing Canopy to destroy my opponent's flying creature in response to baiting out his Lofty Denial. I never got a choice of which to kill - it defaulted to killing the Capture Sphere on my own creature and thus lost me the game.

    Logs are attached

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. MTGA Timer doesn't go down

    I don't know how to reproduce it, but my opp has been timing out for four minutes and nothing happens.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Maze's End did not win game

    I activated Maze's end with 10 unique gates on the field, but the win trigger did not happen

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. mystic subdual not working

    Cast mystic subdual onto kor spirit dancer, said her base abilities where grayed out. However....when new Auras were added after mystic resolved, it still triggered a new card draw from Kor spirit dancer. it also looked like she was getting the +2+2 bonus as well, but the timer was counting down and I didnt have time to check everything.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to use Activated Ability of creature enchanted with Dreadful Apathy

    Start of turn, with Steelbane Hydra in play with 3 +1/+1 counters and eight green mana available. Enchanted with my Oakenshield and my opponent's Dreadful Apathy. Attempted to activate Steelbane Hydra's ability to destroy the Dreadful Apathy. Could not activate ability. I know many Pacifism-like effects prevent activate abilities from working. Dreadful Apathy isn't one of them. Pretty annoying.

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bug with Dub

    Timer shows, wont let me target, passes to opponent resulting in a game loss.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. Destroy target artifact

    Playing Idol of permanence. It was countered playing a destroy target artifact.
    If it wasn't in play, it should not be countered by adding that spell to stack. It should trigger first and then the artifact should play. If it is play, then the creature cards should already be exiled and I should be able to use its ability in response. Instant spells can't destroy a card being cast but not in play as a counter action.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dub Incorrect Logic

    Dub being sent to graveyard while creature is protected

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. Stack Manipulation Timeout

    on the field was 3 bishops of wings, a divine visitation and heliod...(great combo i get it) but on his blocking and losing angels to my op swissarmy giant( aka the crystaline giant) i killed 24 of his angels causing 75 triggers of the bishops/divine visitation/heliod...it should not of timed me out for his stack triggers causing me to lose cause of the time...this is the 3rd time in the last week this has happened

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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