MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Deck disappeared

    I unlocked a new preconstructed deck and it didn't apear in the decks tab nor did it appear in the selection menu

    4 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Naga Oracle UI bug

    When Naga Oracle enters the battlefield, look at the top three cards of your library. Put any number of them into your graveyard and the rest back on top of your library in any order.

    In the UI, you first select cards to put in the graveyard, and then you are supposed to order cards on top of the library. But in the UI it looks as if you were ordering them at the bottom of the library. It works correct (they go to the top) but it looks incorrect.

    4 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sandworm Convergence not stopping non-flying attackers

    Subject says it all, but: I just played a game where I had a Sandworm Convergence out yet my opponent was able to attack me with non-flying creatures.

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ozalith won't work with -1/-1 counters

    Try to use any of the new Aomnkhet cards that place -1/-1 counters and Ozolith. they should all be placed on Ozolith then you should be able to move them to "any target creature." They are even called "-1/-1 counters" this should apply to the Ozolith.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Game not starting

    Whenever I try to log into the game It says "You have lost connection to the server." with the options to Logout, Reconnect or Forums. Any one I click doesn't fix the issue, if I click Logout it just logs me out and repeats the issue whenever I log back in. Reconnect just takes me to the same screen again and forums just takes me to the forums. It happened the next day after I logged out using the logout menu option.

    7 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Unable to play Gitrog Monster

    While trying to build a new deck the Gitrog Monster was not shown in the cards.

    2 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Lost game in DOM draft due to kicker bug

    I lost a game due to the kicker bug in DOM draft. I kicked Vicious Offering sacrificing a creature and it did not allow me to target an opponent's creature.

    I would like a refund for my draft.

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. Card vanished from my collection???

    I just opened a Bontu the Glorified from the 45 packs bundle and when I tried to find the card in order to build a deck around it, it appeared under the uncrafted (Not Collected) cards menu. I'm 100% sure that I opened one though.

    2 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Vicious Offering

    Casting Vicious Offering with Kicker during a Dominaria Premier Draft let me sacrifice a creature, but not target anything resulting in 2 mana paid, a creature sacrificed and nothing killed.

    5 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. pack leader

    Pack Leader was killed by combat damage after being equipped with Embercleave.

    8 votes

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    4 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Tavern Swindler

    Tavern Swindler card appears to be bugged. Unless I lost a 50/50 coin toss six consecutive times.

    4 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. Crystalline Giant Cant add more then 2 in my deck

    I cant add 4 crystaline giants to my deck i tried to clone my deck still the bug it show i have all 4 in my deck (yellow marks in selection) But in my deck are only 2 i cant get it.... plz help its frustrating

    thx for your support best wishes Finn / SChnee

    1 vote

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    1 comment  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Curiosity not triggering each turn when cast on opponent's creatures.

    I cast Curiosity enchanting the opponent's creature. The first time it damaged me in combat it triggered (letting me draw a card), but when it damaged me in combat in later turns it never triggered again. I still had control of the enchantment.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Sovereign Cat interaction

    Sovereign Cat does not die if Big Chandra -3 ability wipes board of fliers.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable To Build Brawl Decks With Amonkhet Remastered Cards

    I cant build a bralw deck with it. When will edh enter the arena?

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Pact of Negation

    Was unable to use Vizier of Tumbling Sands on my upkeep to pay for Pact of Negation. Had 7+ lands but only one Island. Vizier was not summoning sick and I had full control on. Despite all this I immediately lost. Unless I'm missing something I should've been able to tap the Island and then untap it with Vizier and pay.

    6 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. Labyrinth Guardian not sacrificing when targetted by the first ability on a Cartouche of Ambition.

    Exactly as described, I attached a Cartouche to my creature, and targetted opponent's Labyrinth Guardian with the -1/-1 ability, and it did not die.

    Double checked many times to make sure I wasn't Crazy, the Cartouche definitely targets the enemy creature for the -1/-1 counter. Just lost the game because it wasted an entire attack with them having another blocker.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. automatic disconnect from server, won't reconnect--can't log in at all

    beginning today,
    1) open the client and
    2) it gives the "Connection Lost - You have lost your connection to the server" message;
    3) selecting Reconnect just gives the above error message
    4) selecting Log Out and then logging back in returns client to Connection Lost loop
    5) find another game to play, later WOTC

    23 votes

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    7 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. monocolored 2021 starter decks invalid for 2021 play queues

    Thanks for the new update with the 2021 starter decks!
    However when I go to the standard 2021 play or ranked queues I can only select the two colored decks. The monocolored decks (cold-blooded killers etc) are labeled invalid.
    I can select them for the other play queues.

    29 votes

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    26 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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