MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Pésima actualización

    Decepción de la nueva actualizacion, gasté oro en un draft y perdí la partida, el problema es que me botan del juego, ingreso al juego a intentar salvar la partida, me vuelve a botar del juego, repetidamente, me enojé y deje el juego así sin llenar las misiones.
    Solucionen esto lo mas antes posible por favor, quiero jugar

    2 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pésima actualización

    Decepción de la nueva actualizacion, gasté oro en un draft y perdí la partida, el problema es que me botan del juego, ingreso al juego a intentar salvar la partida, me vuelve a botar del juego, repetidamente, me enojé y deje el juego así sin llenar las misiones.
    Solucionen esto lo mas antes posible por favor, quiero jugar

    2 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Pésima actualización

    Decepción de la nueva actualizacion, gasté oro en un draft y perdí la partida, el problema es que me botan del juego, ingreso al juego a intentar salvar la partida, me vuelve a botar del juego, repetidamente, me enojé y deje el juego así sin llenar las misiones.
    Solucionen esto lo mas antes posible por favor, quiero jugar

    2 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Pésima actualización

    Decepción de la nueva actualizacion, gasté oro en un draft y perdí la partida, el problema es que me botan del juego, ingreso al juego a intentar salvar la partida, me vuelve a botar del juego, repetidamente, me enojé y deje el juego así sin llenar las misiones.
    Solucionen esto lo mas antes posible por favor, quiero jugar

    2 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  5. le jeu plante depuis la mise à jour du 25/06/20

    Depuis la maj d'aujourd'hui, impossible de jouer. Le jeu crash avec fermeture dans windows depuis la maj du 25/06/2020. Avant le jeu fonctionnait parfaitement pour moi. J'ai réinstallé 2 fois le jeu mais rien n'y fait j'ai également mis à jour mes pilotes video sans effet.

    15 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Pésima actualización

    Decepción de la nueva actualizacion, gasté oro en un draft y perdí la partida, el problema es que me botan del juego, ingreso al juego a intentar salvar la partida, me vuelve a botar del juego, repetidamente, me enojé y deje el juego así sin llenar las misiones.
    Solucionen esto lo mas antes posible por favor, quiero jugar

    2 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pésima actualización

    Decepción de la nueva actualizacion, gasté oro en un draft y perdí la partida, el problema es que me botan del juego, ingreso al juego a intentar salvar la partida, me vuelve a botar del juego, repetidamente, me enojé y deje el juego así sin llenar las misiones.
    Solucionen esto lo mas antes posible por favor, quiero jugar

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Pésima actualización

    Decepción de la nueva actualizacion, gasté oro en un draft y perdí la partida, el problema es que me botan del juego, ingreso al juego a intentar salvar la partida, me vuelve a botar del juego, repetidamente, me enojé y deje el juego así sin llenar las misiones.
    Solucionen esto lo mas antes posible por favor, quiero jugar

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Error con M21

    Comienza la partida jugas un par de turnos y el juego se cierra y cuando volves a ingresar te da la partida por perdida, esto sucede en sellado y me esta comiendo las gemas, por favor una solución.

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Lost draft because black screen desconnect

    I lost 2 game in draft because the server connection has been lost.
    I want to know if I can get some of my jem back.

    3 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Crafting card on new update and encountering an error bug

    I have an issue with crafting when M21 came out. After updating the client to the latest update (M21). I went straight and crafted 2x Teferi, Master of Time. However, i encountered an error prompt stating unable to process.. something along the line of server issue. I decided to restart my client. After restarting, I went to Decks and craft 2x Teferi again and include it in my deck, there were no issues. After playing a few rounds, I decided to close my client and later decide to launch my game client to play again. I checked with my wildcards,…

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  13. game crashing

    The application closes unexpectedly. It has happened to me multiple times when using Electrostatic Field card

    3 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. crafting

    Core 21 just dropped and was pretty excited to open my preordered packs and start constructing new deck ideas. I made my 2nd deck and while crafting a card by pressing the + button in the card column it took a wildcard but didn't create a copy. I thought it annoying but I had a few extra thanks to the packs I opened. Later I hit the complete button so itd craft all I needed left it consumed my wildcards but ate up nearly all my wildcards. id of much preferred to have my deck. now I must wait longer…

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  15. game crashing

    Game crashing

    10 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. game crashing

    Game crashing

    9 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. i lost a draft

    i lost a draft because the programs doesn´t work please help :(

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. The application closes unexpectedly

    The application closes unexpectedly. It has happened to me multiple times when using Shadowspear card

    6 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. e perdido 3 partidas en ranked porque se me a salido

    E perdido 3 partidas en ranked por el mismo bug justo después de actualizar MTGA. E intentado las 3 veces reconectar en varias ocasiones sin suerte. Espero que se proponga una solución rápida. Hasta entonces dejo de jugar. sobre las 2:00 del 25/06/2020.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. se cierra el juego

    hoy estreno la coleccion m21, cada vez que juego con esas cartas se cierra el juego.

    14 votes

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    4 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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