MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Defeat sudden

    I receive a defeat instead of victory in draft mode. The opponent attacks with all his creature I block some of them and then Suddenly .. I lose even if I Have 19 life ? Next turn, I just need to attack to win. Please see the screen shot attached.
    I did not understand…
    Please remove my defeat in this draft …

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote

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  3. A partita conclusa l'applicazione è andata in crash.

    A partita conclusa l'applicazione si chiude da sola non mi è stata assegnata la vittoria è la seconda volta che accade anche se lo segnalo non fate nulla ed inoltre non mi è stata ASSEGNATA UNA BUSTA!!!!!Segnalato non è stato fatto nulla!!!!
    Se continuate così smetto di giocare.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. サーバー対応

    土地を置いた後にサーバー対応
    置いた土地が認識されない
    相手のプレイ待ちにサーバー対応
    プレイ可能になったと思ったらなぜかまた相手のターンになっている
    ゲームにならない
    金返せ

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. サーバー対応

    土地を置いた後にサーバー対応
    置いた土地が認識されない
    相手のプレイ待ちにサーバー対応
    プレイ可能になったと思ったらなぜかまた相手のターンになっている
    ゲームにならない
    金返せ

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. "Doromokas Command" doesnt work well against "Domris ambush".

    It happened my last game.
    The opponent player played a "Domris ambush", then I played "Doromokas Command" to prevent "Domris ambush" damage to my creature.
    But the damage wasnt prevented, and my creature was put into the graveyard.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Skipping attack phase

    When playing the avalanche pre-built deck casting the card emergency sequence would cause the game to skip my attack phase. This happened twice, the second time resulted in losing the match.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. マッチングの不正操作

    不正操作が酷すぎてまともにプレイできない。
    手札操作、マッチング補正。
    なんターンも土地だけ引いたり、明らかに偏ったマナカーブを無視したゲーム性を著しく損なう手札操作になったり。
    良い加減にしろ。
    同じデッキタイプの人間ははははだけマッチングしたり。
    対戦の不正操作について報告してどのプレイヤーにも公正なゲームが出来るようするべき。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. protector's shield not working against some of the newer cards

    So there are many cards protector's shield isn't working against (lots of individual posts) . In my game it failed to protect against meathook massacre.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Draft packs not showing

    During my draft after the second pack and around pick 3 the card options in the packs were not appearing but I could see packs flowing into my seat. I waiting for a minute to see if it would appear but it didn't populate. I ended up having to restart the client but at that point I had allready missed a few picks

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  11. Combo infini Dyna et sang délectable

    Avec Dyna et le sang délectable, le joueur pose 2 cartes et la partie est finie, reproduisant un cercle infini entre le gain de vie et la perte de vie de l'adversaire. Sachant qu'on peut poser les 2 en un seul tour, un combo infini qui coûte 5 ou 6 mana seulement à poser me paraît un peu limite.

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  12. Wrong event reward

    no reward for promotion in the league.
    Classification standard constructed.
    When going from silver to gold and from gold to platinum league, I did not receive the corresponding rewards.
    iOS

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. Change your view on people, you are destroying you product

    Hello, these last few months I've seen and heard more and more players on Arena complaining about rigged games (supposedly to "work on" winning rates) and bad shuffler.

    I can't help but feel you're implementing softwares in order to generate frustration which should in theory bring more cash expenses to balance this feeling (with a bit of consuming satisfaction).

    If that is your policy, then I can only urge you to review your model for human behaviour (and the human mind, while you're at it) : what you are doing is annoying your best players by making them lose time…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Tradeing cards

    Trade cards amongst friends would be amazing just set it up at the friends menu and instead of a challenge have another option inviting them to trade cards

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  15. PURCHASE PLANESWALKER PACKAGE

    On 11/27/2021, I purchased a 4000 gold planeswalker bundle, but despite the fact that the coins have been scaled, the planeswalkers purchased are not in my collection.
    I have already opened the ticket n ° 2259053 but I have not received any reply.

    1 vote

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    1 comment  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  16. Leyline of Abundance causing catastrophic server lag in otherwise unlaggy board states

    1. Use the following deck and get everything out. Triggers resolve with at most 2 seconds of server lag:

    Deck
    4 Elvish Archdruid (JMP) 391
    4 Risen Reef (M20) 217
    4 Maskwood Nexus (KHM) 240
    4 Ketria Triome (IKO) 250
    2 Fabled Passage (ELD) 244
    2 Forest (RIX) 196
    1 Island (M19) 265
    4 Glasspool Mimic (ZNR) 60
    1 Mastermind's Acquisition (RIX) 77
    4 Manaweft Sliver (J21) 102
    4 Llanowar Elves (DAR) 168
    4 Lotus Cobra (ZNR) 193
    1 Gaea's Blessing (DAR) 161
    1 Platinum Angel (M10) 218
    1 Mountain (RIX) 195
    3 Rootbound Crag (XLN) 256
    3 Breeding Pool (RNA)…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. Wedding Crashers event

    I was unable to play the Wedding Crashers event after purchasing it for 2000 gold. I left in disappointment and did other things. I came back and it gave me the card art for winning 0 games. I never even got to play. You owe me 2000 gold. If your answer is anything other than, "here's your 2000 gold back", then you are wrong. What a bunch of jerks.

    2 votes

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    0 comments  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  18. Voice of the blessed not indestructible

    indestructible is not working. I had it up to past 11/11 and the were still able to [destroy] it.
    I also can't post logs attached to this or any other DM.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Magic missile bug.

    Magic missile is bugged. Several times i have selected multiple targets. When the spell is responded to, the magic missile will resolve and do nothing. It should deal its damage, but it does not.

    1 vote

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  20. I didnt receive rewards for draft

    I didnt receive rewards for draft

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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