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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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22826 results found

  1. Connect the Dots display issue.

    When I try to activate its ability with the card "connect the dots" on the field, the cards it exiles appear spread out horizontally, and the connect the dots card goes off the screen, making it impossible to activate the ability. I lost the game because of this and would like a warranty.

    I understand that the range of images displayed in Arena is dependent on the size of the screen. However, as long as the arena is compatible with ISO, I have my doubts about not being able to use it on a regular iPad.

    0 votes

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  2. 2 assemble the players in MKM trad draft casting disguised from top of library

    2 assemble the players in play and a disguise creature on top of library. No way to select which assemble you are casting the spell with so leads to timeout.
    Refund please

    2 votes

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  3. deck getting countered in matchmaking

    Seems like no matter what deck I play in non ranked historic, my opponent is playing a deck that counters mine.. I get it that matchmaking wont be perfect and sometimes there will be an imbalance in the decks powers or player experience, but when I play a mill deck and go against a mill proof deck im like huh so i play mill proof and then im playing counters so i play counters and get matched against hexproof/ward... you get where im going with this.... its just kind of annoying, this has been an issue for YEARS! Ill add…

    2 votes

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  4. solve

    Hi, in this game, the Case Of The Trampled Garden did not stay solved, can you check?

    Believe the release note says: Once a Case becomes solved, it stays solved until it leaves the battlefield.

    1 vote

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  5. Belohnung nicht bekommen, das nicht zum ersten mal

    Belohnung nicht bekommen, das passiert nicht zum ersten mal! Gab keine Fehlercode. Reneknapp00@gmail.com Windows 11

    1 vote

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  6. back to nature destroyed artifacts

    after exiling three blind mice with dedicated doll maker in historic, opponent used back to nature (text on card 'destroy all enchantments') and the artifacts could not be protected by dedicated doll (I had two demolition fields and a plains mana available), and were destroyed.

    1 vote

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  7. 1 vote

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  8. draft

    I played premier draft.
    I won the match.
    but,I was treated as a loser.

    2 votes

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  9. Skitthirxy, the blight dragon

    I noticed that this dragons mana abilities can not be used if it is not your turn. I thought mana abilities of creatures were able to be activated at any time a instant could be used. Specifically the regenerate ability. I was playing a match (which i still won ) and I could not use the pay 2 black mana and regenerate during the other players turn. I had specifically saved 2 black mana to dothis ability during there turn and i could not I am not sure if it was a glitch or if i didnt understand the rules…

    1 vote

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  10. Suspected issue with phasing

    While being on 1 life I have phased out all the creatures of my opponent on his turn with March of Swirling Mist. One of the creatures was Sheoldred the Apocalypse. My opponent has passed the turn to me and on my draw I have lost 2 lives and the game. As far as I understand this shouldnt have happened because triggered abilities are not supposed to activate on phased out creatures?

    2 votes

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  11. Collect Evidence can't cancel

    Accidentally activated Incinerator of the Guilty's Collect Evidence X when I had no cards in my graveyard. It wouldn't let me cancel out of it or select 0 so the game was stuck.

    2 votes

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  12. bug for event

    at 10:04 ET I received a loss for a game that I won on premier draft, i would appreciate a refund

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Moonmist does not function properly

    I cast Moonmist and it did not transform my Human Werewolves into Werewolves. I cast it again and it still did not do it. I've had very limited success with the spell ever working. Sometimes it will transform one Human into a Werewolf but most of the time it doesn't function at all.

    2 votes

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  14. draft clue did not enter the battlefield

    enter the battlefield problems

    i played a loxodon eavesdroper, and did not get a clue onto the BF. next turn my opponent casted Tolsimir, Midnight's Light and did not get the 5/5 wolf onto the bf. both where normaly casted in our mainphases.

    is was a premier draft. i plays from an ipad

    1 vote

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  15. Insidious Roots - Surveil counts to trigger

    Surveil triggered the creation of the plant and the +1/+1 counters.

    2 votes

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  16. crash

    game keeps crashing randomly on regular
    basis since the last update before the release of murders at kal4liv manor... so sincce like a month or so... playing on t1blet.its a real pain in the aaaarrrsssse.....de-reinstall doe#n t help

    3 votes

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  17. NÃO FOI POSSÍVEL OBTER A COLEÇÃO. TENTE NOVAMENTE MAIS TARDE

    I am in São Paulo, Brazil. Im triyng to entre in MTG arena, but this bug is happening. For 3 days in a row, What is happening?

    1 vote

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  18. Divide players between beginners and confirmed for non ranked match

    It could prevent a lot of conceded match without playing if you impose to play beginners against beginners and confirmed player against confirmed players.

    The difference between begiiners and confirmed players could be evaluated according to the value of the player's card collection ...

    1 vote

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  19. Wide screen support

    Wide screen support.

    How come there is no wide screen support for this game?

    Tired of playing with black bars and nothing to be done about it in a simple online card game. You have the money to make this wide screen viable. Please do so.

    1 vote

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  20. Fetch lands UI

    Fetch lands

    When I cast a fetch land the UI is very clunky. It is very hard to do something as simple as clicking a land I want.. There are 5 basic lands why not add a pop up screen with all 5 and gray out the lands that are not available.

    Next to the available land you add a number to see how many Forests or Plains you have.

    I dont know why you need to scroll through several types of the same basic lands as the UI is right now. It makes less than no sense.

    1 vote

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