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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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17581 results found

  1. Daily deal purchase issue

    I purchased a card in the daily deals yesterday on 28/11/2022 ("Urza, seigneur protecteur" in french) and the card doesn't show up in my collection. I've wasted my coins for nothing. Please Wizards, fix this issue.

    1 vote

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  2. Mentor’s Guidance? Bug

    I am playing historic and cast Mentor’s Guidance with no creatures on under my control. My opponent field of ruin’s my Steam Vents, I float a red in response since it should give me more live draws. I get my untapped mountain. Resolve the Mentor’s Guidance. Scry 1. Keep the top. And I didn’t get to draw that I scry’d to the top. This bug likely cost me the game.

    1 vote

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  3. Gem received instead of cards (Retro Artifacts)

    While opening a BRO pack, I have received a gem instead of a mythic from Retro Artifacts. I don't have all the mythics from Retro Artifacts collection, so I guess I should have received ne instead of a gem.

    1 vote

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  4. Opponents working the timer??

    What is the point of the timer if it’s so easy to abuse? People miss the timers over and over just milking the clock but never get punished?

    Also how is this the “customer service” to just add a blog post nobody looks at?? I searched through this list and over 50% of the **** talked about here isn’t even resolved? So there is one place to complain and still nothing happens?
    How expensive is this game to upkeep? How come so many other companies succeed at it and make way less money?

    1 vote

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  5. Improve the Bot (AI) opponent.

    I used to play some really old Magic games that are now no longer available on Xbox and Playstation (Magic 2012, Magic 2013, etc.). There was no Player versus Player in those old Magic games so you were forced to play the AI which was great because the AI actually posed a CHALLENGE! The Ai in Magic Arena is absolutely horrendous! It plays moderately decent cards and poses a joke of a challenge in the beginning of the game but turns into a lame duck shortly thereafter. All it does is stand there like a combat dummy and allows you…

    1 vote

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  6. gurgling anointer

    does not trigger on death

    1 vote

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  7. Hobbling Zombie costs more mana in challenge match

    Hobbling Zombie costs 1 colorless mana and 1 black in my deck builder and when playing Alchemy Play, but costs 2 colorless, 1 black when playing a challenge match against my friend.

    The attached screenshots are from my a bot match, Alchemy Play, and a challenge match.

    1 vote

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  8. spellgorger weird not getting triggers

    spellgorger weird was not reciving its +1/+1 when noncreature spells were being cast

    1 vote

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  9. Rate your Match

    Product: MTG Arena
    Add an option to rate a match after finishing one and set up a system where you can opt into Rating based matching where the "algorithm" matches you against opponents who have decks similar to matches you enjoyed. The rating system can be active at all time while this Rated format would be a toggle-able feature within your settings.
    This would obviously not be used in ranked. It would give players more enjoyable games in the long run. Also would decrease the pain casual players feel in Arena

    1 vote

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  10. Clicking back to battlground

    When I was checking how a card Mend with another one... The opponent cast a spell. I wanted to go back to the battlground so I click anywere on the screen to go back to the battleground but ended-up clicking on "next" wichi is NOT want I wanted. I lost 1 card draw and it most probably cost me the game as it was a close call. This should not happen. It should not trigger a button when you want to go back to the battleground.

    1 vote

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  11. Game didn't let me use Autonomous Assembler in opp's turn

    The game didn't let me use Autonomous Assembler during opponent's turn. It entered the battlefield before my last turn (so no summoning sickness) and it was after declaring blockers.
    Draft match.

    1 vote

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  12. Won a game in quick draft. Then it logged me as my third loss and I couldn’t contiue.

    Won a game in quick draft. Then it logged me as my third loss and I couldn’t continue. Also, the page to submit bugs keeps pushing me here before I can do anything.

    1 vote

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  13. Connive put +1/+1 counter on a phased out creature

    When playing a direct challenge "Tournament Match" B03 vs a friend we experienced a bug with Ledger Shredder and Slip out the back.

    Player 1 casts Reckoner Bankbuster, this triggers Ledger Shredder's connive ability, Player 1 responses by casting Cut Down on the 1/3 Ledger Shredder, Player 2 responses with Slip out the Back targeting the Ledger Shredder.

    The stack resolves, the 1/3 Ledger shredder gets a +1+1 counter from Slip out the back and is phased out as a 2/4. The Cut down is countered as it has no legal targets. The connive ability resolves, Player 2 discards a…

    1 vote

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  14. Game not allowing me to respond to removal by tapping Mox Amber

    I started my turn with two lands, a Mox Amber and an Ornithopter in play. I had a Nettlecyst in hand. I played my third land and cast Emry, Lurker of the Loch for U mana. My opponent responded to the enters-the-battlefield trigger of Emry to kill both the Ornithopter and Emry. At no point after putting Emry on the stack did I have an opportunity to tap my Mox Amber for mana to cast the Nettlecyst after the removal resolved

    1 vote

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  15. auto passing

    I had the urza mine worker and tower worker along with the staff of domination and I had 7 mana open. It went into the opponent's phase and it just automatically passed it didn't give me a chance to gain life, or tap a creature down. I have the log attached

    1 vote

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  16. The ruling/mechanic on the transform cards are incorrect.

    The ruling/function of the transform card is incorrect. Currently etb's happen everytime they are flipped which should not the case. They are transforming not being exiled and re-entering the battlefield.

    Brutal Cathar - https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=534760

    One of the 9/24/2021 - "A transforming permanent doesn't leave the battlefield as it transforms."

    1 vote

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  17. Charbelcher

    Goblin Charbelcher never lets you see what cards are being counted on producing the damage. It always does 50 damage. Please explain how the player always magically flips the exact right combination of cards to do 50 damage. How is this still not fixed?

    1 vote

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  18. Pilfer obstructing gameplay

    Whenever I play Pilfer (op. shows hand you pick card to discard), the game fails to let me see the player's hand. I can run my timers out and I'll never see their hand. So, I have to quit Arena (iOS), re-launch it mid-game (so generic Ajani avatar, no ability to use emotes, etc) and then I'll see their hand and the rest works as usual. Of course, after the match ends, I'm just sent to a black screen, not the home page and so have to quit the app again and re-launch to get things back to normal. This…

    1 vote

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  19. calamity's wake

    1. calamity's wake 0w instant 2.pc 3.i believe i place a stop for oppenents upkeep to cast calamity's wake to prevent them from playing of non-permanet cards on their turn. it never stopped for upkeep, went right to main phase, casted a lethal spell. i responded by casting it. it resolved, but being that the said lethal card was already on the stack after it resolved it fail to prevent the initial said casting. 4.instances should have priority over sorcerys regardless of phase. 5.i believe he played grusome realition but idk. 6.i simply think there is a bug with the phase…
    1 vote

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  20. MTGA Mobile Turns Off Other Application Music

    Older versions of the MTGA Mobile client used to only turn off sound from external apps upon initial launch. Current version continually pauses external audio. One of my favorite things to do would be to play MTGA on my iPhone while running on the elliptical or treadmill at the gym, turning down in-game audio in favor of listening to Apple Music. This is no longer possible given recent changes. Please turn this into a toggle-able option on the audio settings tab instead so users like me can workout and play at the same time!

    1 vote

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