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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9427 results found

  1. 66 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  2. Green Color Challenge last

    Green Color Challenge last challenge won't complete. I've beaten it twice now, but it won't check off the last box.

    15 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. mastery missing rewards

    Missing lvl 13 rewards from mastery pass 2021.9.0.3880.888241

    37 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Please ban Golos in historic brawl

    Ban Golos in historic brawl. Uncreative, not fun, everyone is playing it, and if you yourself are not playing golos it is unlikely you will win. I lose 80+% of my games against golos

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. counter creature spells not working

    I countered a creature spell just now using 'bar the gate' and all the effects resovled (enter the dungeon etc.) but then their creature spell resolved also! The same thign happened to me earlier today, somebody tried to coutner one of my creature spells and my creature spell still resolved! I was confused what happened and obviously they were too as they just conceded after that. I thought I'd missed something, but when the same thing just happened to me I realised it must be a bug from your recent update. (Note I cna still counter non-creature spells, but creature…

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Cant post a bug report.

    I keep getting "Sorry, we couldn't submit your request." So i cant even submit my bug report.

    10 votes

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  7. マスタリーパス報酬不具合

    マスタリーパス報酬で、
    神話レア二枚報酬のはずが、
    マスタリーパス未購入の
    アンコモン二枚の
    報酬となった

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Matchmaking too difficult

    The matchmaking is ******, always no funny games, when I change my deck, the opponent change too and no funny game too, you are creepy moneymaker...

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. log bug

    Log in death loop. Correct user/pass, but returns to log screen forever

    19 votes

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  10. Loading initial scene

    Game won't load past "loading initial scene" tried reinstalling and restarting computer still doesn't work.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Constructed Rank Didn't Raise Rank

    1. Play Standard Ranked
    2. Android 11
    3. Constructed Rank Didn't Raise Rank
    4. Raise Rank
    159 votes

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    49 comments  ·  Gameplay  ·  Admin →
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  12. Draft stuck on "Waiting for other players to pass a draft pack..."

    Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."

    Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...

    Could I at least please have my draft…

    61 votes

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    28 comments  ·  Events  ·  Admin →
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  13. Daily Quest Progress Stuck

    Multiple Daily Quests progress stuck even when conditions are met.

    141 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  14. Auto pass bug

    When using the auto pass button on opponent's turn, it does no work. I still have to click resolve manually on each effect. I use arena on android os. Auto pass functions normally on my turn.

    22 votes

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  15. Opponent Executing Inifinite Loop Exhausts My Timer

    Playing on mobile using a Samsung Galaxy S9. During game one opponent executed an infinite loop using Cathar's Crusade and Scurry Oak. I had a wrath in hand so I waited for them to make their tokens. I tapped out all of my mana so I could pass turn without having to resolve their triggers. Opponent made about 80 tokens then passed their turn. I noticed that my timer had been running down during their turn even though I was never passed priority while they made tokens. My turn started, I drew a card and they won the match as…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Ban Golos in Historic Brawl

    With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
    When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
    As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.

    19 votes

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  17. Arena quick draft

    Quick draft not registering. I paid 2 times for quick draft.I play 1 game and when I try to play next round the quick draft is non existent. It asks me to pay again for draft .

    19 votes

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    3 comments  ·  Events  ·  Admin →
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  18. Sparky needs upgrade, difficulty levels, and more

    I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.

    1. Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated…
    9 votes

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  19. Mastery XP Card Rewards Not Being Received

    After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!

    24 votes

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  20. Card stuck on stack

    Often Cards stay in the Stack when a short disconnection happens in the mobile app. This bug made me lose a lot of games in the last weeks.

    152 votes

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