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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9463 results found

  1. Draft

    During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...

    21 votes

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    3 comments  ·  Events  ·  Admin →
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  2. Loss registered without a match played

    During arena decathlon event 3 I hit cancel to stop queueing and the event registered a loss. As a result I did not get to play the full number of matches allotted to me. I would like a refund of the 2k gold entry fee.

    17 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Mac optimization, iPad Pro optimization, and some Mac bugs, and please, please, fix fullscreen on Mac.

    Mac game really needs improvement. (I have a MacBook Pro M1 with MacOS Monterey)

    Recent bugs:
    The text in menu buttons will not show up.
    The app won't launch from the dock shortcut, have to launch from inside epic client.
    Two-finger swiping on the touchpad doesn't work, it pretty much only scrolls in one direction, it just goes wild.
    Sometimes going in and out of the app it will stop playing sound, or some other problem.

    It is just ridiculous that the fullscreen mode clips the sides of the screens. It only recently got full screen. Windowed doesn't seem to…

    23 votes

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  4. Alchemy Cards in Historic

    Get alchemy cards out of the historic format. If I wanted to play Hearthstone, I'd play Hearthstone.

    31 votes

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  5. Daily wins providing incorrect rewards

    Daily win rewards providing ICR instead of gold at 4/15 wins.

    18 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Stop with Alchemy in Historic please!!

    Hi,

    Please, PLEASE stop putting Alchemy and other digital only cards cards in Historic (or other non-alchemy formats for that matter..)
    It's such a dumb format now, just as Alchemy itself is just horrible.

    If you want to have Alchemy/Jumpstart on Arena, fine, but please leave Historic alone! If I wanted something where cards get made out of nothing I'd be playing heartstone or Eternal.

    Jumpstart Horizons and Alchemy should not exist.

    31 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Game crash

    the game crash on the deck selection area before to join a battle.
    Select the desk icon, roll the mouse wheel or the scroll bar to select your deck, then freeze and crash the game.

    67 votes

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  8. 47 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  9. rope

    You guys need to penalize rope burners. At least in anything outside of standard play.

    Once, fine after that, you've given an exploit that is used to an obnoxious advantage.

    "give people a means to exploit a situation and they will". At least in person there are penalties for these behaviors.

    12 votes

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  10. Alchemy issue

    2 suggestions for Alchemy issue :

    Standard, Historic, Alchemy (standard/historic) in a separate mode.

    Or

    Arena Historic (Bo1) with Achemy and Traditional Historic (Bo3) without Alchemy

    41 votes

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  11. Permanent Pauper Historic Format!

    Many of us look forward to pauper events, but it's never enough. It would be awesome to be able to use our thousands of common wildcards to build pauper decks. Imagine being able to play pauper in free or ranked mode.

    58 votes

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  12. Standard Ranking not reflecting wins or losses

    As of at least 13 Dec 21 the Standard Rank is not updating after wins or losses in Ranked Standard play. The Limited ranking seems to be working, but it may not be working correctly and just seems to me doing so. Please fix this. Thank you.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. game crash

    the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button

    version : 2021.12.0.3961.902937

    20 votes

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  14. No Alchemy WHY?

    William Gaston
    Dec 10, 2021, 11:51 AM PST

    Alchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…

    59 votes

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  15. alchemy

    As someone who has played almost every day for the past year and poured $1700+ into my Standard and Historic collections, the Alchemy changes in Historic make me regret ever playing Arena. Out of 20+ Historic decks only two were playable without swapping for rebalanced Alchemy cards, when they're not even the most broken cards in the format.

    I got into Historic because I was a kitchen table player in paper and wanted a more challenging and interesting format closer to what I was use to without using the unsightly and annoyingly cumbersome MTGO platform. Now I can't even escape…

    64 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Shuffling

    The update today, 12/9/2021 has had me having 0 lands in hand after multiple mulligans. This is ridiculous. It's to the point where I'm putting down arena. There's no point in playing a game that resembles an EA based strategy. I'd rather go and play some knockoff online before putting anymore time and energy into this. It would be a different story if it was a one off instance, but I have consistently had 0 land hands mulligan in down to 2 before drawing a hand of all lands. Something is amiss and needs to be fixed.

    30 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  17. alchemy

    It's being said 1000 times over here, but simply upvoting others is not enough. I thought Alchemy was a joke when announced and said "Oh well, I'll never play that." Now after it launches we learn that the card changes affect Historic with no option to turn it off.

    Absolutely unacceptable.

    I will not play Arena again until this change is reverted.

    68 votes

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  18. Please remove Alchemy

    Please remove Alchemy from Historic.

    175 votes

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  19. Alchemy is garbage

    Alchemy is garbage. I have deleted my clients and won't be reinstalling them until this change is rolled back or I am refunded every cent I've ever spent on this game.

    40 votes

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  20. Alternate card styles

    Is this issue being worked? I reported this 2 weeks ago.

    The alternate card styles show in deck builder but not in matches.

    To be clear, its only card styles that the artwork vis different from the original arts on the card. so the styles that have motion but are still the same. art appear to work.

    28 votes

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    5 comments  ·  Gameplay  ·  Admin →
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