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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11905 results found

  1. Palantir randomly not triggering at end of turn

    I have noticed lately that the palantir will randomly not trigger at the end of a turn. There were no board effects that would have prevented it but it just skipped it at the end of my turn twice on two separate occasions in my latest game.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Product Suggestion

    As a player who has been left out of pre-releases because I couldn't purchase any sort of packs at the time, being treated by other players as friends has made memories and additions to my collection. My suggestion is that we as players be allowed to trade/gift in a reasonable manner with each other.
    Samus157#59134

    5 votes

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  3. Smegal/Ratatrabik/Boromir infinite combo although it says to create a non legendary token it creates legendary tokens

    Smegal/Ratatrabik/Boromir infinite combo although it says to create a non legendary token it creates legendary tokens

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Ban Etali in brawl

    Posting this everyday until you ban Etali in Standard Brawl, it's mildly OP and majorly unfun to play against.

    7 votes

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  5. 6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. No experience registered today

    I didn't receive the experience won.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Reconnect issues

    My connection to the game dropped for a second and it reconnected me (a rare occurrence, I usually can't reconnect which is another issue) when it reconnected me my opponent seemed to be idle as well and the game was stuck on their timeout counter it timed down to the hourglass but it never activated their time out and they remained idle. This lasted for over 3 minutes. More often than not when I am able to reconnect a match it freezes like this making it unplayable with no way to proceed.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Opponent timer ran out then game froze

    Opponent timer ran out then game did not proceed. Showed his hourglass for a few minutes then I closed program and restarted. When I came back I had a loss. Please reimburse the gems, thanks.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Sparky has some cards in her deck that she does not use

    Sparky has some cards in her decks that she does not use:
    - Green: Feral Roar
    - White: Conftont the Assault

    Please remove these from the decks or make Sparky to be able to use them.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Incorrect rules interaction siphon insight

    An opponent cast siphon insight on me and took a Kaito Shizuki planeswalker from my deck and cast it, I cast Otawara, Soaring City for its channel ability to return Kaito Shizuki to it's owner's hand, it returned it to my opponent's hand. This is an incorrect rules interaction
    "Rule: 108.3 The owner of a card in the game is the player who started the game with it in their deck. If a card is brought into the game from outside the game rather than starting in a player's deck, its owner is the player who brought it into the…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. draft game counted as a loss when my opponent conceded

    I was at playing Throne of Eldraine Premier Draft. 6th game (my record was 3-2). My opponent conceded on the 11th turn, and my screen said Victory. I have the game record on 17lands, yet, I was given a loss and the draft screen said I now had 3 losses. I would like (at least) my 4 win prize and another draft. I spent 1500 gems.

    14 votes

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    3 comments  ·  Events  ·  Admin →
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  12. Sparky Challenge

    I am a new player and are therefore playing sparky challenge for the first time. I've beaten her a dozen or so times but for some reason I am stuck at 2/3 wins.
    I'm enjoying the game but am getting tired of only being able to do the color & sparky challenges.
    I've Uninstalled and reinstalled already with no luck

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. XP not counting toward Mastery

    Today I received the correct advancement toward Mastery level 78, then XP stopped counting after winning games. Both Daily and Weekly XPs were shown yet not added to my total. I can't get to level 79.

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. weekly xp award not rewarded

    I won several matches in explorer ranked today and both Daily and Weekly XP reward are not applied. Log attached

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  15. 5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Palantir of Orthanc

    Palantir of Orthanc is currently bugged with Narset, Parter of Veils. The ability describes that the player may let them draw a card, which would be prevented through Narset's ability to not draw more than one card per turn. Arena preempts this by not giving the player the choice, it will automatically force the choice of mill and lose life.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Port MTGO

    MTGO has 2+ player games? There's a buying and selling system for singles? Players can trade cards? Players can sell cards? You can collect a set and then trade it for physical cards? Seems like all the things MTGA lacks. Can you port it to Google Play Store? I'm honestly starting to see more bugs and issues with Arena and less and less incentive to continue playing or investing in it.

    5 votes

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  18. draft loss

    was in cue to start a match and canceled to go do something. was fine stayed on for 2 minutes and then cue again only to cancel again because i had to leave was 2-0 in the draft. Came back on around 6pm to find i have a loss........

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Old-Growth Troll bug

    When enchanting a forest with two trolls, Arena doesn't allow it to be tapped with the extra mana-adding ability the troll allows

    7 votes

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  20. My timer ran out during my opponents stack

    I lost due to my opponent flooding the stack with the scurry oak/heliod combo and My timer ran out due to their stack. it passed through my turn and would not let me interact with any of my cards in hand or on field

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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