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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13704 results found

  1. Stop destroying historic + Custom Ban List idea

    I just want to get as close to commander as possible, and yet I have to deal with a bunch of fake cards for smooth-brained children. Forcing historic players to endure the blight of alchemy cards is sadistic. The historic format should cater to older players. Wotc has enough baubles to entertain new players. How about showing a shred of respect for people who've been playing for 20+ years? It would be easy enough to create a toggle that allows players to opt out of alchemy cards. If you're worried that matchmaking times might increase for alchemy players, well then…

    4 votes

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  2. STILL can’t select proper card style art

    You actually got my hopes up with the most recent patch notes(2024.36.10)!!!! But no, still not fixed. Any cards with multiple versions of the card - Duress, Thalia, Lightning Strike, etc etc etc (I have this problem with like 50 different cards because it’s just not coded correctly)

    I can’t set the default style to the one in the top right corner of the attached picture. As soon as I do, it defaults to the stupid Multiverse Legends version. Duress for example, I try and use the Parallax M19 version, but it will usually change to Phyrexia All Will be…

    2 votes

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  3. Windows Client freezes if you switch away

    Windows Client freezes permanently when I switch to another task - taking a screenshot after a game end, switching to a social media window to paste it, and when I go back to Arena, it is unresponsive, regardless of how long I wait.

    I've seen similar during a match, but in those cases, it unfreezes after 5-15 seconds.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. unable to make purchases mac OS

    Unable to make purchases on Mac OS running Arena through Epic Games Launcher. Clicking on price to purchase any item results in the client endlessly hanging on the "Connecting to Server" screen - the only way to kill it is to exit the client.

    The 1-2 year old reddit suggesting running the client and Epic Games Launcher at the same time as a fix doesn't work.

    29 votes

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    1 comment  ·  Store  ·  Admin →
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  5. No timer

    I am still in a game with a guy who has been in my beginning attack step before attackers are declared. It has been over 5 minutes with no timer.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Daily exp time counter is

    daily exp time counter is over 90 hours

    Win 11
    client version: 2024.36.10.5697.1065467
    updated: 04.24.2024

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Harrier Strix issue swapping control issue causing game to misread draw spells/abilities.

    Playing on Windows PC. Traditional draft.

    During gameplay opponent cast Shifting Grit spreed to exchange his Harrier Strix with my Duelist of the Mind. Resolved.

    I having open mana attempted to activate his Harrier Strix (now under my control) to draw a card and discard a card. Instead opponent drew a card and I discarded a card rather than myself looting.

    Next game I cast Hindering Light to counter his spell and draw a card. Resolved. Instead resulting in the card being countered and my OPPONENT drawing a card from his deck instead of myself.

    OPPONENT DRAWING MY CARDS. Opponent…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Match failed to start correctly

    When joining a match, the game board loaded in with me and my opponent having 0 life, no cards or libraries, and the game did not proceed to draw hands or resolve mulligans. Emotes were also not enabled. I had joined a Timeless Best of 1 from the recently played quick-select, matched to my opponent in fairly typical time, and saw no other unusual behaviour until the above. I've attached the log file and a screenshot of the incident.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. OTJ Crime bonus sheet cards have low image quality

    The border treatments for OTJ Crime bonus sheets have extremely low image quality. They look low resolution and blurred compared to the rest of the card image.

    1 vote

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  11. New Gisa Crime Bug

    New Gisa did not consider targeting an opponents land a crime (no zombies were created)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. black screen with the cursor after last update

    black screen with the cursor after upload of the game. this happened after the last small update. I use OSX on a macbook pro

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. ヴラスカ仲間にが加わった になっている

    ヴラスカ仲間にが加わった ×

    ヴラスカが仲間に加わった ○

    と思われる。

    2 votes

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  14. damage assignment skipped on attack

    My opponent used Take Up the Shield to make one of their creatures indestructible. I should then be given the opportunity to assign all damage to the second blocker which is not indestructible. The game automatically assigned all damage to the indestructible creature which I would have killed. This caused me to lose the game unequivocally.

    I would like a refund of my premier draft token please.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. 間違っている表示

    カードが間違っている言葉が表示されています
    数回のドラフトにも見たことがあるので、ただのグリッチではないと思います
    証拠がアップしました
    パソコンはWindowsで利用しています
    よろしくお願いします

    2 votes

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  16. REplace old and outdated daily quests ESPECIALLY kill your opponents creatures

    Seriously why is it black and red only get a special daily quest like this? No exile or bounce or counterspell daily quest?

    WHy doesn't it work with sacrifice effects?

    The quest is god awful for two reasons. It takes exponentially longer to complete than any otherdaily quest and it encourages p[layers to make stupid decks that do nothing but remove creatures in order to clear this god awful daily quest,

    Come on your game have been around for tyears and years now why have you not fixed this?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. emergent haunting copied by visage bandit

    I had Visage Bandit come into play as a copy of Emergent Haunting after it had already turned into a creature. The Visage Bandit became a copy of Emergent Haunting as the original enchantment in it's original state. Is this the correct, or should it have become the flying spirit version of Emergent Haunting?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Leyline of the Void replicates in sideboard.

    1. Start with a fairly stock Rakdos Vampires Explorer deck (see screenshot for list). Switch any two card -: one from the top-seven and the other from the bottom-eight portions of the sideboard - and the 4 Leylines at the bottom of the list will replicate. The total cards in sideboard will still say "15," but it will show those 15 PLUS FOUR MORE Leylines (8 total).

    Switch any two cards between top and bottom portions again, and the list will now show over 100 copies of Leyline of the Void (about 114; I may have lost count).

    Switch a third…

    1 vote

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  19. 破壊放題のテキスト

    破壊放題じゃなく
    大量破壊の間違いでした
    四種類のパーマネントを破壊する
    元はオデッセイでしたが
    サンダージャンクションにも手配書スタイルで入ってる赤緑のカードです
    ワイルドカードで作ろうと思ってるのですが
    日本語はカードテキストがwwwみたいになっているのです
    ちゃんと使えるかが心配なので
    早く直して頂けるとありがたいのです

    6 votes

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  20. Disconnect leads to automatically to loosing the game, while I still had 3 hourglass points.

    On my pc: disconnect leads to automatically to loosing the game, while I still had 3 hourglass points.
    I did reconnect via my mobile phone internet, right after disconnecting.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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