Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


12018 results found

  1. Piece it together + Arcane Bombardment

    When the new Piece it together card gets taken by Arcane Bombardment the intensity gets reset to 1.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Random matchmaking on arena

    Use the ranking system to adjust what tier you’re in but keep the decks random. No one wants to play mirror matches all day. Stop “optimizing” hand/draws. People are playing around this by cutting lands from their decks because they know there’s a greater chance you’ll get the lands you need in an opening hand.
    Magic is supposed to have a % of randomness just like poker; you can have the better skill but less luck. With arena the games are mostly decided by the algorithm, which makes the “luck” 100% in whichever players favor the computer wants.

    Drafting vs…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Boost your servers.....

    Boost your servers....

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. cannot get collection

    Ever since last update I have been able to log in and play around 1 out of 10 times. I always get a "cannot get collection" error that proceeds to retry than a blank screen or network error. if eve i am successful logging in the store is not accessible. this is VERY frustrating considering ive spent so much on this game! ive attached some videos, one even with a speedtest showing my internet speed. one shows being able to log in with the store not accessible. i get to play one to two games then i get the cannot…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Challenge a friend is not possible

    My wife and me tried several times to fight each other, but everytime me or her are getting a "network error".
    First, the game tell us, that it cant approve the deck, we choose, then she or me have a second network error, which forces us to leave the game or reconnect.
    What can we do, so we can have some matches together?

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Sideboarding bug

    During sideboaring I can’t see my opponents hand, graveyard, library etc. because it is covered by the timer. Playing on IOS mobile

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Stone brain

    Stone brain does not work at all. It freezes my game. I never get to pick opponent's card. The freeze lasts until all timeouts used. Many people report the same problem. Why hasn't this been fixed?

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Heliod/ Scurry Oak

    My opponent placed so many triggers on the stack that it timed me out of my following turn, allowing them to attack and win. Please fix this.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. ban sheoldred

    Sheoldred is not fun to play against anymore.
    please ban this rediculous creature from standart...
    its just wtf...

    48 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. deck builder

    I've encountered frequent clitches in deck builder while switching Deck Layout -view from the upper right corner of the screen. Especially in the vertical view the list has glitches all over.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. draft event disconnect

    Hello, I got a disconnect from the SNC Quick Draft event on pc after going 1:1, event is now finished after two games without rewards, except the picked cards. Thank you!

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. draft

    quick draft disappeared/changed while still playing. Lost what i won, can't even access draft screen to claim prize.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Opponent's stack timed out my timer

    My opponent put over 100 scute swarm triggers on the stack. It timed out their timer and then began to run down mine. The game then skipped through my turn allowing them to win the match

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Alchemy setup

    The game tricks me into playing Alchemy. When I import a deck, its automatically turned into an alchemy deck. When i go to quick play every game. It jumps to Alchemy. I think the software team has done this to boost Alchemy numbers. IT IS VERY ANNOYING. please tell them tricking people into playing alchemy to boost their numbers is wrong. Alchemy is not liked by the community. Thank you.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. daily challenges stopped tracking.

    Daily challenges gave stopped tracking for me.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Game is stuck

    Opponent never finished their turn, timer never even started to run out. No way to progress through this game. This has happened to me multiple times before, including in ranked games.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Stuck waiting

    Three games in a row, on a very strong internet connection with no client crashes or lockups the other user has hung with a blue hourglass. It gets to the end of the timer and waits, the other player user is not forced lose, and I am stuck waiting, for MINUTES!!! This is unplayable. I'm doing nothing wrong, but I can't play the game in it's current state. As of now I've waited 3 minutes for nothing. Fix this ASAP or you will lose all of your players.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. プレイできる環境下に無いゲーム

    手札の偏りが多々あり、ゲームとして成り立っていない。
    禁止カードになるべきカードが放置されている業況にもあると思う。

    開発陣は早急に対応するか、辞退するしか、
    このゲームは良くならないと思う。
    せっかくの良いコンテンツが悪くなる一方でとても勿体ない。

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. progress not shown in standard ranked after win or loss

    After I finish a match in standard ranked, most of the times, I don't get to see the progress I made (either win or lose), the bar does not appear at all

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Although I won in the game, MTGA results was "lose"...

    I started the quick draft game at 5 win 2 lose.
    I won the game.
    But the results was 5 win 3 lose.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base