MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11615 results found
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Suggestion: Personal Banlist for Brawl
There is plenty of obnoxious commanders in Historic Brawl that take away all fun from the format and make you wanna stop playing it but for some reason have not been banned yet. To mention a few - Golos, Baral, Kinnan, Emry+Paradox Engine, any Teferi. You simply have no play against them unless
If you are not doing anything with those, at least give as a way to avoid playing against those, especially with unfavorable match-ups.Suggestion: Add option to ban specific commanders from being matched to save time from loading to the match just to insta-concede because you know…
8 votes -
Not able to log in, Asset Error Detected
Not able to log in, Get error message Asset Error Detected. Usin Ipad
13 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
27 votes -
premier draft froze after making pick
During a premier draft, I made a pick, the card disappeared, and it said "waiting for other players to pick" even though I had a stack of packs in my queue. I had to exit the game and restart, missing at least a pick, maybe 2. Log attached. I would like a gem refund.
11 votes -
Can’t launch the game
After update it doesn’t even launch the game ..any to do ?
13 votes -
Daily rewards not showing progress
After playing a direct challenge with ppl in my friends list, the daily rewards no longer show progress.
15 votes -
IOS app crash after SNC update
After SNC update the app keep crashing when open (IOS) reinstall fix the problem, but after close and reopen, the problem return
225 votes -
Missing 5th mythic pack from bundle
After opening 4 out of 5 mythic packs, the 5th pack disappeared.
8 votes -
Cards changing during drafts
During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.
However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.
Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.
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no_memory.jpeg 132 KB -
p3p15.jpeg 66 KB -
Log20220526_193408.log 4326 KB -
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Log20220526_183045.log 33280 KB -
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mtga bug.jpg 796 KB -
Screenshot_20220525-144120_Magic.jpg 983 KB -
photo_2022-05-24_12-15-25.jpg 112 KB -
photo_2022-05-24_12-15-46.jpg 106 KB -
Log20220523_140106.log 27 KB -
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Log20220517_111103.log 5 KB -
Log20220515_133904.log 9087 KB -
Log20220513_230759.log 36870 KB -
Log20220513_215324.log 1635 KB -
Log20220511_210944.log 48742 KB -
Log20220511_210944.log 48742 KB -
draft bug 2.png 4076 KB -
draft bug 1.png 3070 KB -
Jackhammer exchanged for cabaretti land.log 61 KB -
Cabaretti land changed back to jackhammer.log 67 KB -
Log20220504_231653.log 28327 KB -
Log20220501_232218.log 5 KB -
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Player.log 9637 KB -
Log20220428_201625.log 9636 KB
1,865 votes -
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Network Error Unable to join event
Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.
34 votes -
Network error
Cant join in any events
sparky works
would like fixed or refund for the premier draft i joined7 votes -
Join event
Unable to join any event or queue for matches. After purchasing Sealed Event entry, cannot play in Event or que for any non-event matches
14 votes -
CANT PLAY DRAFT
Cant connect to draft play. Spent the gold, but networked out.
5 votes -
Server issues
Prioritize server-related issues. Fix refresh issues when temporarily losing connection to the server (higher than stated planeswalker loyalty, lands remaining untapped, dead creatures remaining on the field, spell stuck in stack display, etc. ). Buy new, more efficient servers, and recruit developers. Feasible given this year's record profits.
11 votes -
Remove "Minion of the Mighty" Please. OP stupid card.
Please remove "Minion of the Mighty. This card makes game play pointless. Its a second round win card? Why bother playing.....!!!
9 votes -
Report Function for roping intentionally
Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…
12 votes -
Update Historic Brawl Ban List
The current Ban List does not include Ugin, The Spirit Dragin, but he is banned in historic Brawl. Please update the ban lists on the site.
5 votes -
Compensation from Mana ***** to Mana Flood
As a player I enjoy playing draft on Arena. What is an absolute disaster to the experience is when you have to hope that you don't get flooded with mana or screwed with mana during game play. I can understand ever so often this happening, because it happens in real life. My last game played today was the absolute worst case I have ever seen of mana ***** since playing magic. 17 land deck and the entire game I drew one outside of the two I had in hand. My next draw had a 68% chance of drawing a land…
21 votes -
no es capaz de cargar la pantalla de carga, se queda en la parte de comprobando partidas activas
no carga la sección de comprobando partidas activas, he probado y con los mismos datos funciona en otros equipos por lo que no se que podría ser la solución, ya he probando reiniciando la cache.
15 votes -
Bug
Hi there, I noticed a bug while playing historic brawl. When Muldrotha is on the battlefield and mulldrifter is in the graveyard, It is possible to cast it more than once for it's evoke cost with the muldrotha ability when you should only be able to do it once per turn. I checked the bug several times. I am playing on an android phone btw
6 votes
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