MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16783 results found
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dragging issues
Noticed that if you drag cards with different mana costs into the same deck builder column, they will not stack and will instead be automatically placed in a manner similar to where they would be placedif you were clicking on the cards instead of dragging them into the deckbuilder.
1 vote -
Quick draft win but client recorded loss
Won a game in Quick Draft event on mobile. Opponent conceded. The game gave me a reward for daily wins but when i returned to the event page my draft had ended with both an additional win from before I entered the match queue but also 3 losses recorded. I would guess that the game tried to queue me into two games at once and conceded one after I wasn't there before the other had finished, but I don't know why that would have happened or any other reason why the game would see a game win but record both…
7 votes -
Get number of cards in deck during sideboard on mobile devices
On mobile devices, during the sideboard, the number of cards in the deck isn't shown
2 votes -
3 votes
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Inappropriate Art on Landing Page
Dear MtG Arena staff,
Thank you so much for your work on this client; I spend a great deal of time on it!
I just had a request that has been on my mind for some time. Every so often, the promotional scroll on the landing page has featured an advertisement for Secret Lair Drops using an image I assume to be of the character Hatsune Miku (though I'm not sure). Though her skin is an otherworldly colour, at a glance she appears to be basically naked. I'm not sure this is the most appropriate choice of artwork to display…
1 vote -
Network Error. Unable to complete draft pick.
Lately I've been getting a lot of these "Network error. Unable to complete draft pick. Try again later" I'm up to 5 or 6 drafts in Bloomburrow and only one hasn't been affected.
If it helps it doesn't happen during premier draft gameplay. Only in the draft portion (network errors in general ofc).
Although two weeks prior to BB release i was having a lot of network errors during standard bo3 ladder gameplay. So much so that i reached diamond 4 and half of my games were disconnect losses. I had even opponents disconnecting as well and me keeping the…
3 votes -
App crash after homepage loads
Game constantly crashes any time after I leave the home page. No problems with load up or server connection.
App installed on Android device through Google play. The crashing make the app completely unusable.1 vote -
Luxurious Locomotive bugged
I have Luxurious Locomotive starting on my turn.
I crew it with Greasefang.
I go to combat.
On combat declaration, my opponent destroys Greasefang.
I send Greasefang back to the command zone.
I attack with Luxurious Locomotive.
I do not get a treasure.
This is not the way it is supposed to work.
I get the treasure even if the creature that crewed Luxurious Locomotive no longer exists on the battlefield.
Please fix this.3 votes -
adventure popup
(on Mac) Bone crasher giant is freezing on when you decide which part to cast. You can still interact with the screen but it won't allow you to pick which side of the spell to cast. Once the timer times out it finishes your turn, Bonecrusher giant does return to your hand as if it wasn't cast
1 vote -
Make the Sets section of the Advanced Filter of Card Collection 2 or 3 columns instead of 1
The scroll speed on this section is quite slow and it takes too long to move to the sets that are near the bottom (like MH3 which is the last one for some reason). If this was two or three columns wide instead of only one this would greatly speed up the process. Increasing the scroll speed would also be a welcome fix. I'm using iOS.
2 votes -
Unable to enlarge or move previously selected cards during draft.
Unable to enlarge or move previously selected cards during draft. I can enlarge the cards that I have not selected, but as soon as they are chosen and move to the right side of the screen (and also in the view that puts selected cards at the bottom of the screen too), the cards do nothing when clicked on. I cannot move them to the sideboard or even scroll among them like I used to be able to do. This is on iOS and has been happening since the Bloomburrow update.
6 votes -
Problem with best of 3(mobile version user)
I can't put cards in the sideboard that aren't in the main deck.
I am a mobile version user.3 votes -
New Format
I am writing to suggest the implementation of a new format on MTG Arena.
This format would involve constructing decks using cards exclusively from a single set. For instance, one player could use a deck built solely from the "March of the Machine" set, while another might use a deck entirely comprised of cards from the "The Lord of the Rings" set.
This format would offer several benefits:
Players would need to explore and utilize the full potential of each set, leading to innovative and diverse deck-building strategies.
This could create a more balanced playing environment, as decks from the…0 votes -
Bug
I can’t sidecking. The game doesn’t let me change my card in the second match in Bo3.
3 votes -
This has to be a joke…
You perform a scheduled maintenance to fix bugs yet NOTHING is better. After last week’s update I couldn’t view the cards in my deck while drafting, couldn’t sideboard after game 2 of a BO3, and the game would freeze after a match if I received a reward. After today’s “maintenance” the game freezes when I enter a match, I can’t sideboard after games 1 or 2 in a best of 3, the game freezes when I leave the match. Nothing has been fixed and you’ve somehow managed to make the game ******* worse 😂. The incompetence level is astounding. The…
5 votes -
Card ban needed
Stormsplitter needs a ban from standard.
Too strong for the format. Someone just casting spells on it and its copies to get 30+ creatures in one round and then attacking with more creatures than most decks will have in play is extremely unbalanced.
2 votes -
Android app freezes after claiming rewards
After Bloom burrow update, whenever I finish a match and get the reward screen (either for mastery pass rewards or daily quests), when I press the Claim button, the reward images disappear from the screen, however I get stuck on an empty reward screen with on the button. Pressing the button again doesn't close the dialog, so I need to close the whole app and restart it.
8 votes -
2 votes
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draft
after the update the bug happened during the draft.
picking cards in the draft was nearly impossible cause the images do not enlarge while touching with the cursor.i tried to build the deck, and after picking, the card images turned black and it was impossible to build a deck - see on the picture.
i wasted a draft token for this, i would like to get it back
3 votes -
1 vote
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