MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11597 results found
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8 votes
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Verificando partidas ativas
Já faz dois dias que meu jogo não abre e só fica na tela com a informação de "verificando partidas ativas". Quero jogar e não consigo
15 votes -
Alchemy Metagame Challenge Rewards
Hi, at aprox 9 pm, I finished a run in the alchemy meta challenge. My score was 4-1, so I clicked in claim prize and I received 5 kamigawa neo dinasty packs instead of the kamigawa alchemy packs I as supposed to receive. In the image of the event you can clearly see that the prizes are alchemy packs and not standard ones.
13 votes -
Better Bot Matches/ chose bot's Deck
is there a possibility to add a better bot experience?
sometimes i like to playtest ideas vs specific decks and as of now this cannot be done with the current bot
ty in advance12 votes -
Ban Minion of the mighty
I would like someone to answer me …is it normal that I lose my match just able to play a land and a creature ?
Do. U think it’s nice enjoy this kind of games ?
22 damages while I have time only to play one land ?
Ok the game is fast but this is comic ridicolous..it’s something the players will leave the game because it’s unreal
14 votes -
ladder play no longer affects my rank
Ladder play no longer affects my rank. It's been this way for weeks now. I remain stuck at Bronze Tier 1 no matter how many ladder games I win or lose.
5 votes -
Scute Swarm Bug
The game times out on you if you reproduce too many scute swarms with a life gaining card like Prosperous innkeeper. I timed out because I made 175 scute swarms plus added those life counters and it would not let me skip the scute swarm making graphics or move onto my next step. So it prevented me from attacking to end the game and then from taking another turn until my timer expired.
27 votes -
Forcing alchemy
Stop putting alchemy as the default for decks and playing. I dont want to play alchemy. I hate it, the implementation is awful and has pushed me to not even want to touch historic.
On top of that I get put into alchemy que accidentally because y'all are trying to force it down our throats by putting it as the default deck building format and default que. I have never once wanted to play alchemy or make a deck for it.
If your going to put that garbage into arena at least stop trying to force me to "try it…
24 votes -
8 votes
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Cannot emote
The bug has never NOT ocurred to me. I cannot emote, even though the "Disable Emotes" option is turned off.
Hovering my cursor over my avatar shows an empty speech bubble, but nothing happens when I click either my Avatar or the bubble.
Clean install didn't fix the issue.
The expected result is to be able to choose an emote after clicking your avatar during a game.
I'm playing on PC, Windows 10 Pro x64, Intel Core i5-9600K o.c. @ 4.1GHz, GTX 970, 16GB Ram @ 2,666 MHz29 votes -
Opened pack gave 20 gem reward instead or rare/mythic
Opened a KHM pack and received 20 gems even while I had numerous missing rares/mythics in this set
14 votes -
Alchemy keeps getting set as default
Alchemy keeps getting set as the default setting instead of standard. I hate Alchemy and don't play it. The fact that it keeps getting set as the default instead of standard just to try an trick me into playing alchemy has me nearly ready to quit MTG totally.
I don't mind MTG introducing the game to new ways to milk people for money but I am getting really offended that you are trying to force/trick me into playing a format that I have 0 interest in.9 votes -
Autotapper Incorrect Selection
Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.
7 votes -
Not invalid, but invalid deck
When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.
33 votes -
Stuck at Checking for Active Matches on PC After 2022.14.0.4045 Update
After Update to 2022.14.0.4045 on PC when I open the app it get stuck at the Checking for Active Matches Step. Have tried uninstalling and reinstalling. Works fine on iOS, but not PC
51 votes -
Game froze during ranked match
Game froze during this match. That is annoying. Not the first time it happens. You guys are the worst developers.
Version: 2022.14.0.4045.919546;
Log and print attached.6 votes -
game froze while playing draft
game froze out of nowhere. while it was the opponents turn i saw their timer running out. nothing happened. alt+f4 the game when i came back i was at 2 life and with little time on my clock. thx for nothing
5 votes -
Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
14 votes -
Futurist Spellthief bug
Futurist Spellthief does not function, enters with flash and does not give the duplicate letter
15 votes -
Reduced cost in alchemy bugged
I am playing from an IPhone; in alchemy is bugged the reduced mana cost of everything from spell like discover the formula or Geistchanneler, even trying to pay the mana cost manually; the game want me to pay the original mana cost.
14 votes
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