MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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12018 results found
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Game freezes
While resolving a spell, after I made the choice necessary the game just freezes. After a while the rope comes up and runs through, I lose one of the time extensions and then nothing else happens. No new rope, no further resolving of the spell.
Neither conceding works, nor am I able to get the game to proceed by anything else (enter/space key, whatever)Platform: PC
6 votes -
Exquisite Blood combo removes settings wheel
I play mtga on the PC interface. When playing against people who use the life gain life loss combo with the Exquisite Blood card, the settings wheel disappears, leaving no way to exit the game let alone concede the match. This makes it especially frustrating when you are playing a life gain deck that put you in hundreds if not thousands of life and you have to wait 20 plus minutes just to die so you can start a new game. Its super demoralizing and is an almost instant rage quit for me and my friends. This has led to…
8 votes -
Land draw in draft
I have 16 lands in a 40 card deck. How I am going to get 13 lands with 17 cards left to draw. How am I ever going to win that match.
6 votes -
GreError
I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'6 votes -
Chromatic Meathook
Meathook Massacre displayed as non-legal standard version, however Chromatic Cube is a historic game mode and uses the Alchemy version. During draft the card is displayed incorrectly, during play the Alchemy (proper) version is used.
5 votes -
12 votes
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Network Error
i launch the client but i cannot log in becuase im not able to get collection or there was a problem when communicating with the server: Network Error.
Pls fix it.
It's a week now the client is very slow8 votes -
Bug with disconnect and reconnect, 5/5 reproducible
Steps to reproduce:
- Play any format,
- Disconnect (for instance shut down the internet connection),
- Close MTGA Client,
- Reconnect to internet then start a new MTGA instance,
- Continue the gameplay and finish the matchup.
Expected: The UI should be exact the same as the normal UI
Reality: We see a black screen.
Reproducible: 5/56 votes -
Forced draw with a deterministic win
Had: Paradox Engine, Emry Lurker of the Loch, Kinnan Bonder Prodigy and Chromatic Sphere. Was looping sphere to infinite draw/mana into Karn The Great Creator to win.
Was forced into a draw because of looping sphere??10 votes -
Deck Name Infinite Loop
Accidentally named a new deck with a name I'd already used. This ended making the 'you already named a deck that' and 'you cannot have a deck of the same name' error messages to pop up endlessly.
5 votes -
Anointed Peacekeeper game crash
Every time Anointed Peacekeeper enters the battlefield on my side of the battlefield, the game crashes (windows). Even though I don't cast it, but it comes back from exile, the game crashes.
6 votes -
Stuck at black screen after restarting arena after game freeze
Steps to reproduce: Close the arena app after a game freeze in the middle of a match. Start the app again, at this point the game automatically rejoins the match. Complete the match by winning or loosing. You see a spinner and get stuck at a black screen. This hasn’t always been the case, one or two updates ago I had several game freezes but never ended up at a black screen.
Platform: iOS
Expected result: End up in the game lobby6 votes -
cosmos elixir
In French, there exists 2 versions of "Cosmos Elixir", only one in English.
But in game, even when the 1st Version is played on battefield (1 life + scry 1) it's the second version that is applied (2 life).
5 votes -
Cant Challenge Player
Every Time i go to challenge a specific player, will let me select a deck and type the name in but it says "cant submit deck" I am using the premade decks. Then when you retry you timeout of server connection. This issue has persisted since the last update. Hope it will be fixed soon
5 votes -
Error Updating Data please check your connection in EpicGames on Mac
I cannot access the game. I've already installed and reinstalled several times, and also tested as solutions on the internet and nothing works. I use EpicGames on a macbook, I saw some reports of what happened on Windows and Mobile, but for mac no report was given yet.
8 votes -
Erreur réseau : impossible d'envoyer le deck (défi amical)
Bonjour,
Impossible de jouer en défi amical contre des amis.
À chaque fois : "erreur réseau - impossible d'envoyer le deck", alors que ma connexion est très bien ; de même pour mes amis (testé avec deux amis que ce soit sur Android ou PC).
Que pouvez-vous faire ?
Merci.
7 votes -
Bugged Interaction Between Citizen's Crowbar and Queen Allenal of Ruadach
I have a Queen Allenal of Ruadach on the battlefield.
I cast Citizen's Crowbar.
I get a token creature from Citizen's Crowbar.
Queen Allenal of Ruadach triggers, and I get a 1/1 from the trigger.
The Arena UI asks me if I would like to equip the Citizen's Crowbar to either of the token creatures that have been created.
Um.14 votes -
Store Tab crash
Whenever I open the store tab after the latest patch today, the client crashes
16 votes -
Issues Challenging Friends from Friends List
I'm able to challenge a friend to one game. Afterwards, I am unable to challenge them again or receive challenges from others. Posting log to support.
6 votes -
Muldrotha + Evoke
When casting a card with Muldrotha using its evoke cost, it doesn’t count towards her once-per-type-per-turn limit.
8 votes
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