MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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12018 results found
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draft crash PC
I was playing a draft and during my opponent turn he crash during attacking action, the game stop there and i try to exit and come back in the game, the game it's locked in the loading room after let me sse my opponent icon and will not start. a Bit frustrating going to lost a game tnx this bug. (the room it's still charging and i can't even concede the match)
5 votes -
Guardian of New Benalia
When I try to use the Indestructible ability for Guardian of New Benalia, the game freezes and won’t complete the action.
6 votes -
Crew/ Blood token bug
When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.
6 votes -
Crew/ Blood token sacrifice bug
When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.
9 votes -
Bug with casting spells
Game generates múltiple instances where I cast a spell and the spell doesn't resolver, it just consumes My Time outs and then return the card to My hand like I didn't cast it
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Screenshot_2022-09-08-16-17-21-936_com.wizards.mtga.jpg 1631 KB -
Screenshot_2022-09-08-16-18-54-736_com.wizards.mtga.jpg 1584 KB -
Screenshot_2022-09-08-16-20-18-203_com.wizards.mtga.jpg 1651 KB -
Screenshot_2022-09-08-16-17-12-768_com.wizards.mtga.jpg 1604 KB -
Screenshot_2022-09-08-16-17-05-654_com.wizards.mtga.jpg 1382 KB
6 votes -
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Frequent Game Freezes
About every other game I experience random and complete game freezes where my only option is to restart the app and hope I can get back into the match before I lose my turn. There doesn’t seem to be very much rhyme or reason to it other than it only ever freezes when casting a spell.
I know game freezes are not a new thing but this is an issue that I have only been experiencing since the release of Domanaria United. The recent patch update did not fix the issue.
21 votes -
Loading card database
After a clean re-install on windows 10, after the sign in screen, when it tries to download the 6. whatever GB install, it stops and tries to endlessly load card database. What a good game.
7 votes -
Game crash during attack phase
While play round 2 of traditionnal sealed DMU, my opponent timed out during his/ger attack without selecting a unit to boost the power of an attacking creature with enlist. The game was stuck with this creature glowing and tapping/untapping ceaselessly.
I got out and now I can't come back in, the game is still going on.6 votes -
Paradox engine broken combo
I see it's a felt issue: I've been playing against an artifact deck using Paradox engine, I don't mind losing, I would just like to play. After 4th round he took a 5 min long turn repeating the same combo over and over again where I had no say in anything. Either you ban it or you make it something like "congratulations, you win the game". At least we won't lose more time.
7 votes -
Deck Renaming [bug]
(version: Windows PC)
Steps to reproduce:
1. Rename a deck same name as an existing deck you own.What I get:
Endless loop of error message: "Deck name already in use" when you try to close the window.Expected resault:
Get the error message, then be able to close the message.9 votes -
Game crashes and closes after clicking Premier Draft
I finished my last Premier Draft game and the game crashed when I was about to retrieve my prize, now the Premier Draft continues to show "Resume", but if I click it, the game crashes again, and now I am unable to join Premier Draft events.This happened on PC.While clicking Premier Draft, the game crashes instead of allowing me to start a new one.The game should give the reward for the finished draft and then allow you to begin a new one.No relevant screenshots/videosNo workaround, found.
19 votes -
MTGA Dominaria United prerelease code redeemed, clicked redeem, but no packs were delivered
Arena code from prerelease event was entered and accepted fine. Upon clicking "REDEEM" I have one pack, not six, in my PACKS tab. Tried code again and it says it has already been used.
6 votes -
Cut down does not work
The card cut down is not allowing 5 toughness or less to be selected.
7 votes -
Can’t Target Sheoldred, the Apocalypse
Can’t target Sheoldred, the Apocalypse with neither Infernal Grasp nor Soul Transfer. Could target all other creatures.
6 votes -
Anointed Peacekeeper.
When playing the Anointed Peacekeeper card on mtg arena today, I noticed the 2 mana increase cost did not apply to the card I chose of my opponent. He played it at the regular cost. My Anointed Peacekeeper was on the board at the time still.
14 votes -
Match history
Hi,
We play several matches throughout the game, it would be very good (not to say essential) a history of these matches, so that we can review, a win/lose percentage, we are still missing basic things in the game.5 votes -
First strike + Deathtouch
Deathtouch not coming into effect after both strikes, activates after first of two strikes leaving it alive.
5 votes -
Mossbeard Ancient
During the draft, I cast Mossbeard Ancient but didn't gain life, which made me lost the game.
5 votes -
Karn, living legacy emblem not working
The new Karn, Living Legacy emblem does not work on Arena. Once I got the emblem whenever I tapped an artifact lane for mana or a mana rock it should trigger but it does nothing. Please fix this soon with a patch.
5 votes -
Cancel Premier Draft matchmaking, close client, 30m later had loss
Hello,
- Give us the steps to reproduce the bug
I logged in this morning, went to the DMU Premier Draft I was in with 2-2 record, queued up for a match, waited 5 seconds, and clicked Cancel and closed the client as I had to go do something else right away.
I logged back in ~30m later and went to the draft screen, which said I had a 2-3 record and to Claim Prize.
- Note which platform you’re using (PC, Mac, Android, or iOS)
PC, MTG Arena client: 2022.19.0.4252.952961
- Enter the actual results you’re experiencing
I received a loss after…
8 votes
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