MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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12716 results found
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IOS friend request/challenge bugged
I’ve tried to friend request a buddy from work we wanted to challenge each other but couldn’t friend each other we’re both on IOS I have an iPhone 11 he has a iPhone 12. When we couldn’t friend each other via display name we tried email and nothing worked. That when we tried challenging each other and still that was bugged too. So I’m reaching out to support to help us.
15 votes -
Problème de traduction ou de carte FRACTURE
Le texte de la carte Fracture (1B/1W) dit :
Détruisez un artefact, une créature ciblée ou un planeswalker ciblé. Or il est impossible de détruire une créature ciblée ou un planeswalker ciblé.17 votes -
Error Card text in japanese lang
I found Nylea's Intervention text error.
it search land fform deck in english, but error are search plainswalker in japanese4 votes -
I did not receive gems for my duplicates rares drafted in a Kaldheim Quick Draft
I drafted an Esikas Chariot and an Ascendant Spirit in a Kaldheim Quick Draft. I already own 4 copies of each. After the event, I did not receive gems for the duplicates.
4 votes -
Cant select order to place cards on bottom of library
Before tainted pact was in the game it wasnt an issue but i couldnt place my thassas oracle on bottom when augur of bolas says "in any order" but i couldnt order it. it ciost me the game on ranked.
6 votes -
Friends List bugged, showing offline when not and not showing friends
After the hotfix whenever I enter Arena on the PC the little icon shows me as offline. Then when I reset myself to online the friends list is completely empty, despite me having 20 or so friends added on Arena.
12 votes -
traditional standard event bug(?) aaaaaaa
Well. i started a traditional standard event , i've lost a game( not a round, the duel ), and then when i was playing the second one, i was desconected from it. So i started the third one and when i won it, the event showed me defeat and the event ended '-'
2 votes -
crashes when I’m playing iOS
Since game was released, my game crashes mid battle. I have a new generation iPad, so it’s not a performance issue. Thanks,
5 votes -
Crux of Fate - In pack but did not recieve the card in collection - Can not find or use and I want it...
I opened a Crux of Fate and when I tried to view it or even add it to my deck IT IS NO WHERE to be found. This is crazy! Why do I even play this game??
I didn't save any videos of this as I do not record and I have no idea what kind of files I could upload to help, but I want this addressed right away!
3 votes -
Client does not maintain offline or online status
The client is not anymore able to remember wether if I set the status to online or offline, it keeps logging me in as online all the time from both windows and android app. I used to be able to set the status to offline and keep it that way.
3 votes -
Unexpected disconnect during draft game
There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.
2 votes -
Friend tab is not working on iOS
Ever since the update making the friend tab reappear it is just not working on iOS (phone & tablet).
Friends are not appearing in the tab, it is not possible to set status to offline or busy, message cannot be received or displayed.Despite not visible it was still possible to challenge friends and the actions were working fine before the update.
The issue does not seems to occur on PC as the friends are properly displayed and message can be sent.6 votes -
Friends list
Deleted my friends list and won’t show friend requests on iOS or allow me to send them
54 votes -
Sound since Strixhaven
The theme sound of the new Strixhaven-Board is a lot louder than on any other board, the same as it was when the Amonkhet board got added to MTG Arena.
Besides, and this is not related to any board but a general occurence, the sound when the Magecraft ability is triggerd is also a lot louder than everything else.2 votes -
Install/patch/update magic the gathering
Well, I had to go to my friends house one day to download the game becasue my internet is apperantly not compatible with your game. As the only game on the planet such is. So i downloaded the game at my friends house few days ago and now you have an update which makes me have to uninstall and install it again. This is just very far from optimal and i have no idea how you make it, because this is the basics when it comes to making a game, isnt it?
Under you can see the problem, it stucks…1 vote -
Empty friendslist
Since the new update I can’t seem to find my friends who are playing at the moment. My friendslist is just empty, also I can’t send and receive friend requests and challenges.
3 votes -
Self-update feature? Single-button software update?
As someone affected by the Strixhaven-related bugs and installation "known issues", I'm finally logging this suggestion after wondering about it for about half a year.
Why doesn't MTG Arena have a self-updater? Or at least a simple Update button? Why must I always reinstall the whole program? There is not one single other program or gadget I've used in the last I-don't-know-how-many years that makes me do anything more than press an Update button. This one feature would do more to make your game feel sleek and modern than any animation or additionally supported operating system ever could.
1 vote -
hand smoothing system
what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…
2 votes -
hand smoothing system
what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…
2 votes -
Music Keeps Shutting Off After Sound Effect From Card Plays.
Music keeps shutting off after it is triggered by sound effects, either through playing a card, or it's effect. Extremely annoying bug, and it has happened on all boards. Playing on a high end PC, tried reinstalling (clean), but nothing changed.
1 vote
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