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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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26353 results found

  1. Balduvian Berserker unblockable

    Balduvian Berserker unblockable, but shouldn't be.
    1. Quick Draft Dominaria United, late-game against Boros deck. I think interaction went as follows: Opponent removed my creature from board with Jaya's Firenado. Opponent has a regular Keldon Strike team with 1 counter, two 1/1 soldiers and Balduvian Berserker on board. They swing and enlist Keldon. No block trigger given despite 3 blockers on board.
    2. Platform: PC
    3. Due to Balduvian Berserker deathrattle and me having only 5 health left I thought maybe client skipped my blocks due to it killing me anyway, but that's not right either since 1/1 could have…

    1 vote

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  2. Temporary Lockdown

    The opponent destroyed their Temporary Lockdown (with a spell I can't remember), then cast a spell (not sure which one, you can see it on top of their graveyard) to bring it back. It was on the top of the stack, however I was unable to resolve it as you can see in the screenshot, which forced me to lose.

    1 vote

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  3. Timeout breaks the stack

    I was playing a green white counters deck and right when I was about to get a massive counter chain to go off the opponent allowed the timeout timer to appear then stopped it so quickly, I barely saw the blue line.

    THIS CAUSED THE STACK OF MY CHAIN TO COMPLETELY FAIL TO RESOLVE. It simply instantly vanished with the timeout countdown blue bar. No counters on my creatures. HUGE L

    Please investigate this.

    1 vote

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  4. Automatically going to combat phase

    I am more than ****** off to say the least. Playing a competitive best of 3 Diamond 1 Standard. My opponent ends his turn, giving me the "My turn" prompt. I go to click it, as the game automatically changes into my turn forcing me to click "next" bringing me into my combat phase automatically. I would have won the game if i had not been forced into my combat phase. Why are the "my turn" and "next" buttons in the exact same spot. Why did the game even give a prompt if it was automatically going to change the…

    2 votes

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  5. Chandra, Hope’s Beacon land problem

    Hi! When choosing two mana, Chandra times out, causing me to lose the game

    1 vote

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  6. Game doesn't launch

    sometimes(often) game doesn't launch

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Teferi, Who Slows the Sunset - Translation

    +1能力の日本語テキストが誤っています。
    誤:あなたがコントロールしておらず対象にしたパーマネントをアンタップする
    正:あなたがコントロールしていて対象にしたパーマネントをアンタップする
    ゲーム内の処理は正のテキストの通りに処理されており、テキストの表示内容のみ誤っているようです。

    1 vote

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  8. Invasion of Gobakhan VS March of Swirling Mist

    when i use Invasion of gobakhan ETB target opponent's hand March of swirling mist.
    He still able to target 2 of his creature with 3mana instead of 5.

    Is this a bug? For your info , he didn't exile any blue card from hand.

    4 votes

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  9. Scan in cards we already have?

    Why not allow users to scan in the cards they physically have in years built collections and play with those cards in arena? I feel like I've had to completely restart my collection. This is a bad feeling and I think it would be more enticing for players of paper magic to come over if they could play with the cards they already have.

    2 votes

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  10. Temple of enlightment has its border in blue (for untapped land) when it should be in orange (tapped land)

    Temple of enlightment has its border in blue (for untapped land) when it should be in orange (tapped land)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Creature token stacks

    BLOCKING CREATURE TOKEN STACKS IS BROKEN. With creature token stacks, since the update when trying to block stacks of attackers instead of the top card getting blocked when you assign blockers, blockers get assigned to the first creature of the stack only, you have to undo the second block and reassign it, so on and so forth with each consecutive block for the stack, makes it difficult to block stacks and causes the timer to run out while trying to assign blockers on big token stacks.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Please address this crippling lag

    Android/arena

    Me and my friend have been playing this for a couple of years and over the last few months the lag has been making the game virtually unplayable.

    Playing even random matches is becoming a chore more than a game...80% of all 15 minute matches turn into hour long staring matches where I get to watch as my opponent desperately tries to play a spell for 2 minutes and god forbid he has an instance because every action I take he has to approve and it takes 30sec+ per step.

    Seriously...fix the ********* lag, it was an issue when…

    2 votes

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  13. 100+ card Decks.

    100+ Card Decks.
    MTG is fun and interesting. MTG Arena is an altogether different game... LOL. I started playing MTG tabletop in the early 2000's, and if anyone...ANYONE brought a 100+ card deck to the table, they literally would never win, which makes sense. On the other hand, MTG Arena's 100+ card nearly unbeatable decks make no sense. (To be such a competitive game)
    It's weird AF...but not surprising...
    Peace and Health! Keep ya head up!

    2 votes

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  14. New card tag not showing

    New card tag now showing for recently obtained cards.

    2 votes

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  15. Rare not crafted

    I crafted a rare card, but I realized later that I had not redeemed it despite the game removing the token of the rare card.
    the card in question is The Cruelty of Gix, i try then reeboot mtga but it seems not working, any suggestion?

    2 votes

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  16. Render Inert

    Render Inert breaks game after only removing one counter.

    I am really upset, as I was going to win this game and move on in the event. I would like to request a refund for this event please.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  17. Cheating

    "AI Dravenek" is cheating or this is a major glitch exploit. Maybe it is an actual AI, who knows. But I was playing on mobile, clearly ahead and one more turn to win, then all of the sudden the screen flashes like a card was played. No cards a are shown to signify what was played, then all of my creatures are now on their side of the board along with multiple other mythic creatures that were not there before. I hovered over each card and his graveyard, nothing played or in battlefield would have done anything regarding the effects…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Network error / Game crashes when playing a friend using starter decks

    Challenging a friend, if they select a starter deck the game will crash and give the person selecting the deck a network error.

    4 votes

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  19. Furnace-Host Akki Pet

    The pet i unlocked with the mastery pass Furnace-Host Akki is not showing up in my games and just showing the noxious stinger. I would select the akki set as default. It gives an audible sound letting you know you set it to default but the Noxious Stinger shows up in game instead.

    1 vote

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  20. 5/22/23 Daily Deals Error

    I wanted to buy certain styles (like Reckoner Bankbuster and Fable of the Mirror-Breaker) since I really liked them and, because they were discounted I thought it was a really nice opportunity to get them, but the game doesn't let me purchase them and gives me an unknown error.

    1 vote

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