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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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19118 results found

  1. pase de maestria no entrega cartas miticas

    el pase de batalla entrega cartas poco comunes cunado debería entregar cartas míticas, solicito por favor se resuelva este error

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  2. mythic booster

    So, i just bought a mythic booster and instead i got a wild rare. I thougt that i would get a mythic wild or mythic card with this boosters. What's up ?

    5 votes

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  3. Event victory not registered after a previous match was cancelled

    1. Join an event.
    2. Click Play to join a match.
    3. While waiting to be matched, click Cancel.
    4. If you were matched to an opponent just a few milliseconds before clicking Cancel, the match will not start and you will be taken back to the event page.
    5. Click Play again to enter another match, and finish the match.
    6. The game will not register that there was a match and the score will be the same as before the match. It will let you play the next match, or more precisely, replay the same match with a different opponent.
    7. If you leave the…
    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. The weatherseed Treaty not responding the way it should.

    The card did not work the way card rules state.. choosing the 3rd option only produced +1+1 when I had 7 lands

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Post game play by play

    Has there ever been discussion about implementing a post game play by play. There is an option to “view battlefield” but it seems like a dead end. It seems like the perfect place to flip back through the turns, analyze your plays as well as your opponents.

    1 vote

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  6. Adding "Collection" tab

    I love looking into my collection. I wonder if a quick access tab could be add in the top bar, instead of having to go through Deck each time.

    MTG is a collectible game after all

    3 votes

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  7. Some saga enchantments have a black text box

    For some reason a bunch of Saga cards now appear with a black text box, making them unreadable.

    This seems to be the case only for green and red cards.

    4 votes

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  8. Entered a match anyway after I had cancelled the search

    During a premier draft I was looking for a match but it took a while so I clicked cancel. I exited from MTGA to do something else, but decided to give it another try. I open MTGA to find I'm in a match and have already missed a turn. I of course go on to lose the match. Very frustrating that it exited the search yet started a match anyway.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  9. Extinguish the light not gaining life bug

    I cast Extinguish the light to kill my opponent's creature on response he made his creature indestructible with Take on Shield. His creature has 3 cmc so even though it was not destroyed I should have gained life still since that requirement is met . I did not gain the life and lost the game the next turn immediately. I need my gems back from the draft due to this ending my run. On PC

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Urborg Repossession

    Bug in Urborg Repossession cast: I tried to cast it with kicker, but the game didn't let me do that.
    At the moment of the choice, when I clicked "cast with kicker", the card returned to my hand.
    I tried to cast it without kicker but i couldn't.

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Bug/kicked out of premier draft after a win

    my opponent conceeded after killing his own creature by mistake with the deal two damage to each creature saga in a premier draft dominaria united.
    but my draft ended right after (i had 2 losses, the screen showed 0 losses but also showed my prize, not being able to play another game in the draft. Can iget a refund for this bug please?

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. Network Error

    Network Error while going to the final stage on Color Challenge. Cannot finish any challenge.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Game Freeze Mid-Match Bug

    Game has been freezing on every match. I have to close the game and renenter. My avatar defaults to Ajani from Tasha.

    1. Enter Bo3 Standard, with UB deck, go turn or two, game freezes.
    2. Mac
    3. Reset and reenter match by quitting application. Game goes on to advance past my turn.
    4. n/a
    5. n/a
    6. Quitting and restarting. Happens each time.
    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Ai art

    Release (or rerelease) a set that's entirely AI generated art, hand picked, custom generated with something like MidJourney.

    I believe this would require a corporate licence of the software. And I think actual paid artists should be involved in the generation of the art, which can actually be challenging such as guiding the AI with specific prompts that get the desired results (I've tried).

    With the novelty and impressive work I've seen coming through by AI it would be a cool thing to add to any collection. And could be a relatively low cost/quicker way to generate a set.

    I…

    1 vote

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  15. huurloon battle hymn

    I played Hurloon Battle Hymn kicked but I did not gain 4 life.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. lost due to time out in the enemies phase

    I lost a game while the enemy was taking ages to enbd his turn. attached I have a video for you to check

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Code from promo pack of new capenna not working

    It says it has already been redeemed but I only opened the pack last night at a draft.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  18. Read Ahead Broken

    Read Ahead mechanic is broken.

    This has happened to me multiple times now. I'll play a Read Ahead card from my hand, and it will sit at the choice screen. The submit button does nothing. It forces me to time out, and it will either resolve the default spell starting at 1, OR it will concede the game entirely. This affects both constructed and limited play including events. I've already written off the draft event and won't be doing others until I know this is fixed.

    Attached Log and footage of at least one incident.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 双業火

    双業火の一つ目は対象を選ばない呪文はコピー発動しないのでしょうか?
    例:絶望招来や家の焼き払い等

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  20. 89

    Error code 89 happens whenever you register using the client, and there is no way to get back to the registration page.

    2 votes

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