MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16710 results found
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Store not proceeding to payment request options/screen
As it says, you don't want my monies - unable to purchase gems, unable to make direct payments for bundles - you click and the screen just cycles straight back - not proceding to Steam Payment and it was fine before.
1 vote -
1 vote
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NEW FROG SHOP IS TRASH, MAKE EVENTS FREE, THIS IS NOT MTGO THANKS.
New frog shop is trash, just make events free, i have to pay to partecipate in an event, it doesn't make sense to lock an event behind a paywall, it's rather frustrating, and predatory in it's execution.
3 votes -
match maker / win rates
so which Best of one games don't mess with win rates. Its pretty much a guarantee that every 2 wins I get mana screwed or flooded. I get that your match maker cant place me in games with decks I have problems with because my deck is so far off meta that there aren't any decks that give me issues. So where can I play best of 1 that isn't outcome controlled?
2 votes -
Cannot purchase planswalker bundle
I cannot buy a Planeswalker bundle via PC platform. When clicking on the price button -> confirm purchase and Price button again, the page goes into "waiting for the server" and never comes back. I cannot exit this "thnking" page, but i clic esc button, I see in the background it goes to the settings menu, but cannot click on any thing. If I click esc again, goes back into the store (always in the background, with the "waiting for server" on the main page.
3 votes -
Product Suggestion
I like everybody that play Arena want a way to trade cards.
I think trading with other players migth be bad since new players might get scamed.I think you should trade with Arena. One way is using card value but that might be hard Unless some AI do it.
Or you could use nummers of cards. Like 3 common for 1, 5 uncommon for 1 and 10-15 rare for 1.
I also want ppl that write here to get some offical feedback. Would take 1 person 20 mins a day to just replay with "we will not do that,…
1 vote -
network error
Since 2024/06/26 18:00(JST), when I start MTGArena, I get "Network error Could not retrieve collection information." and I cannot play the game. I reinstalled the app but to no avail. (Other users in Japan are experiencing the same problem.) Please respond as soon as possible.
5 votes -
ネットワークエラーになり接続できない
昨日2024/06/25から接続が不安定になり、本日から何度試してもネットワークエラーと表示され接続できなくなった。
7 votes -
報告しようとしたらマイページの編集画面に飛ばされて報告できません
報告しようとしたらマイページの編集画面に飛ばされて報告できません
1 vote -
Red mono aggro should be quarantined at midweek magic events and free play.
Trying to play MTG for the first time in a long time at a weekly event and getting matched against red aggro 5 times in a row and being pushed one way.
Regardless of winning or losing, nothing is fun.
The percentage of red aggro is ruthlessly high due to the rewards, which reduces diversity and makes the game more boring.5 votes -
Eldrazi spawn Annihilator
When I apply Azlask’s ability, which gives spawns annihilator. Sometimes it triggers and but most times it does not.
Also when I try to trigger the ability before combat phase, it automatically selects the spawns I’m trying to use! This so annoying and I keep losing games because of this!!!
2 votes -
Invalid signet colors are allowed in brawl decks
Selesyna (UW) and Dimir (UB) signet can be put in a deck with a UG commander. But the color identity rule makes cards with mana symbols that aren’t in the commander’s color identity illegal.
Note the signets in the background of the commander screenshot.
1 vote -
BUG: Cannot Bestow Heisted Card
Was in a direct challenge with a friend. They cast Grenzo, Crooked Jailer heisting my Detective's Phoenix. Upon trying to cast the phoenix for its bestow cost, we discovered that it simply doesn't appear in the UI and there is no, option to cast a heisted bestow creature for its bestow cost.
We then proceeded to test this with multiple heist cards and different bestow creatures and found this bug to be prevalent in all Heist/Bestow interactions tested.
We also chose to test with similar mechanic Mutate however mutate worked as intended and added a 3rd casting cost option to…
2 votes -
Android App
Game will not load claiming connection issues. I'm posting this with the same phone that's trying to play the game.
2 votes -
lare of fortitude X disa the restless not working correctly.
disa the restless X flare of fortitude
After using flare of fortitude, the creature disa the restless, created a token even without having caused damage to the player.
opponent attacked with the creature disa the restless attacked, I used flare of fortitude, disa the restless did no damage to the opponent but still created a creature token.
platform PC
it was expected that it would not activate gisa's ability to create token
1 vote -
Fall of thran/Mythweaver bug
Fall of the Thran entering the battlefield after mythweaver poq was already in play destroys mythweaver poq for some reason.
1 vote -
Corpses of the Lost does not trigger descend during your main phase if you discard a card
If you discard a card during your main phase, corpses of the lost does not trigger the descend. It does trigger on the attack phase. At first i thought this is not a bug however I tested this with stalakite stalker wherein i discarded a card on my main phase and it triggered the descend. It's only with corpses of the lost that descend doesn't get triggered if you discard a card on your main phase. Please fix since it's really affecting the gameplay
1 vote -
Product suggestion
K'rick son of yawgmoth is bugged. It does not allow me to choose if I want to pay life or not. It will automatically use my mana which is messed up it's casued me to lose dozens of games.
2 votes -
Issues with matchmaking
I don't mind the competition and it ended up being a close game....
BUT your system is broken when you have a person on their fourth draft of the set ranked platinum going against mythic #1640....This should never happen right? A new player comes in pays money gets paired way up and gets destroyed? Zero ways of comparing more useful things such as number of drafts?
2 votes -
Mycoid Resurrection and Coram
After casting Mycoid Resurrection with X > 15, I expected Coram to get +20/+0 from the creature card in my graveyard with 20 power, but instead Coram only got +5/+0, corresponding to greatest base power.
2 votes
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