MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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19048 results found
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Store ate my gems
Bought Aetherworks Marvels with gems and it isn't in my library
2 votes -
Drafted Cards Marked Not Available
After finishing my draft, I went to build my deck and upon submission, one of the cards was marked as not available in collection and then dissappeared
5 votes -
Ricompense
Bug nelle carte ottenute durante il tutorial, non un buon inizio se devo chiudere Lapp e riaprirla dopo ogni partita del tutorial
iPhone 111 vote -
Abnormal settlement of restricted game
I have finished my last game, but the software still shows that the game is in progress. When I click the mouse to continue the game, the software will load abnormally, resulting in the game being stuck and unable to proceed. At present, I can't play a new series of restricted games again.
5 votes -
『渦巻く霧の行進』カード・スタイル版のアーティストクレジット表記が無い件について
バグか判断が付かないため、こちらのフォームにて失礼いたします。
以前もご連絡させて頂いたのですが、未だ直っていないようですので再度ご連絡いたします。『渦巻く霧の行進』日本アーティスト版のカードスタイルにて、日本人アーティスト名が未表記となっているようです。
これはバグなのでしょうか、それとも意図的なものでしょうか。
担当アーティストより直接確認を取るべきでしょうか。
ご多忙の所失礼いたしますが、ご確認を宜しくお願いいたします。
1 vote -
Bug
The premier draft is not loading for 2 days
2 votes -
Bug: Secluded Courtyard doesnt contain all creature types
Tried building a shrine deck and had the idea to use Secluded courtyard as part of the mana base, played the land and shrine wasn't on the preselected list. Tried searching, tried show all, but shrine wasn't an option.
Not sure if any other types are missing, might be worth checking.
2 votes -
Wintherthorn Blessing Copying Issues
I have Stormchaser Drake and Ivy, Gleeful Spellthief in play. I cast Winterthorn Blessing, targeting only Stormchaser Drake. The option to copy it for Ivy appears, and I click "Take Action." The back of a card appears on the stack, and the counter does not go on Ivy. The rest of the stack resolves, the back of the card stays on the stack. Other gameplay is unaffected.
5 votes -
Can’t Target Sheoldred, the Apocalypse
Can’t target Sheoldred, the Apocalypse with neither Infernal Grasp nor Soul Transfer. Could target all other creatures.
3 votes -
3 votes
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Draft
After a friend sent a challenge, i started a game of ranked draft "Premier draft dominaria united". This friend then canceled his challenge while I was ingame. Then my screen turned black saying "waiting for server" and then came back to the launcher. I was winning but the game declared it as a defeat.
1 vote -
Can't enter Premier Draft
After finishing a Premier Draft two days ago, the game seems to think I'm still in it, as it prompts me to "Resume".
But, if I click that, the game crashes by getting stuck on a (non-moving) "Waiting for the server..." screen. This happens both on PC and Android.
I've tried a couple of times on both systems, always with the same result. Reinstalling did not help either. Joining ranked play works as normal. I've attached a screenshot from my Android phone.
I've opened a ticket https://mtgarena-support.wizards.com/hc/en-us/requests/2841042 just to be told that I should reopen it here. Your other system…
18 votes -
Autotap prioritizes lethal painland damage over treasure
When sitting at 1 life with a painland (e.g. Caves of Koilos) and a treasure token on the battlefield, the auto tapper will tap the painland for lethal damage to yourself instead of using the treasure token.
3 votes -
販売するスタイルの表示について About displaying styles for sale
9月3日の日替わりセールの選択が、カード名が表示されているだけでどのイラストの選択に対応しているか分からなかった。
I didn't know which illustration Opt corresponds to the Opt of the daily sale on September 3rd, just by displaying the card name.
以前にも成長のらせんとしか表示のないスタイル含むセットを購入したところ、ミスティカルアーカイブの成長のらせんしか対応しておらず、使えないということがありました。
Previously, when I purchased a set that included a style that was only labeled as Growth Spiral, it was only compatible with Growth Spiral from Mystical Archive, and I couldn't use it.
複数のイラストがあるスタイルは、販売時にどのイラストが対応しているのかを分かるようにしてください。
For styles with multiple illustrations, please make it clear which illustration is compatible at the time of sale.
1 vote -
A bug with Flumph
I was playing with a friend, and I had played Flumph. The first time it took damage, its ability triggered and we both got to draw a card. On each subsequent instance of Flumph taking damage, the ability didn't trigger, and neither of us got to draw a card
3 votes -
Disconnect when entering draft game
1) Enter a match in my latest Dominaria United Premier Draft
2) Arena freezes after finding an opponent, but before I can actually see my opponent, make mulligan decisions, and so on.
3) This assigns me a loss in a game I didn't actually play.
4) The expected outcome would've been to be able to play the match.Logs are attached.
1 vote -
Traditional Sealed sideboard timer ends early
Hello,
In each of my matches in Traditional (best-of-3) Sealed today, the sideboard timer ended over 15 seconds early, starting the match while more than 15 seconds displayed on the sideboard timer.All sideboarding changes were then ignored, resulting in much different decks than I intended in each 2nd and 3rd game of the matches.
Given the difficulty of adjusting your deck on the mobile platform, those 15 seconds are worth a lot!
2 votes -
Select pile bug on iPad
Can`t select pile when ultimate Liliana. Same bug on blue Sphinx
11 votes -
extinguish the light not gaining life when creature gains indestructible
I cast extinguish the light on my opponent's 2 drop creature. They cast battle-rage blessing in response to give it indestructible. I did not gain 3 life, even though it reads like the 3 life on extinguish the light is not dependent on the creature getting destroyed, just the the target is 3 cost or less.
8 votes -
Cartas incompatibles
La nueva carta “sangre exquisita” provoca un bucle infinito cuando se combina con ciertas cartas. Se debería limitar la habilidad.
2 votes
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