MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Cursor - versus - Glaukoma

    Request for assistance. I've been playing MTG Arena recently. I have the eye disease glaucoma and therefore see very limited. Question: is there a way to enlarge the cursor so that I can find it more easily and quickly? I often get stressed because time is running out and I hinder the game. Please show me the path how I can change the cursor. Thanks for your help.
    Mail to: hdm1956@gmail.com

    1 vote

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  2. Right-clicking doesn't zoom on card

    Right-clicking on a card normally zooms in on the card. Lately, this feature has not been working.

    There is a sound when I right-click, but no zoom.

    5 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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  3. New event idea

    I have an idea to for a new event. I would love to see a mono green event where players can only use mono green standard cards and the colors change every week or month. It has been hard to enjoy playing against certain types of decks (e.g. kill decks, control decks, mill decks...), as it doesn't allow me to play my deck to it's fullest potential. I would love to play similar decks to mine.

    2 votes

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  4. Omniscience Draft, Never again

    This should not be a paid event ever. This is a pure game of luck of who got the card draw / who got to go first.

    I'm actually quite mad I paid 5000 gold to play in this event.

    It was not fun at all, and it feels like you flip a coin and the winner of the flip wins the game. Except flipping a coin is more fun that watching your opponent draw into double mind rot on turn 1.

    1 vote

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  5. HexProof

    HexProof still allows creatures to be the target of spells, such as enhance enchantment spells.

    This allows for grossly unfair creatures.

    5 votes

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  6. Why Keep Playing?

    I really dislike how Arena dis-incentivizes player from winning more than 15 games a day. If I have time to play, I want to play as long as I have time available and feel like I am progressing my account regardless of the minimal progress 25-50 coins provides. At least it's something. But capping me at 15 daily wins completely removes my desire to continue playing your otherwise great game!

    3 votes

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  7. Low library warning

    Hello,
    This is something that is relevant with the current Omniscience draft.
    It would be great to have a warning when the player's library reaches a critical number.
    I have lost 2 games without realizing that it was because I had cast too many draw spells and reached my empty library without realizing it !
    It took me nearly doing a third time to understand what was my issue (I thought I lost the games because my clock ran out)

    1 vote

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  8. Mail-address change

    When I wanted to change the mail address associated with my account, I was asked to send my user information (First, Last, User-Name, mail, billing-info) back through mail.
    E-mail is NOT a secure means of communication.
    Not only is there a risk of information leaking it is also not good for user identification because it did not require me to use my accounts password.
    After the change I was even able to log in with the new address before verifying it.

    Please discuss a secure solution with an IT-expert.
    As things currently stand I would not want to give you…

    2 votes

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  9. bot "freezing" mid game

    bot freezes and does not do anything so i have to concede and lose the game

    playing on windows 10

    3 votes

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  10. card loops ruin games

    these specific card loops, or cycles are endless. they ruin the game for players. Niv Mizzet and Curiosity theres actually more i many videos.

    2 votes

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    4 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →

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  11. I lost the game with life points and cards

    I lost with life points, I don't understand I think that is a bug
    The screen shows the last moment of the game and I have 68 life points
    The last events of the game were the effects of the card "Angel of Destiny"

    3 votes

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  12. Invocations art style

    Dear Arena people,

    Please add art styles for the amonkhet/hour of devastation invocations, in particular for cards that are already available on arena, e.g. Omniscience with the Nicol Bolas Art.

    Thanks for the amazing game!

    1 vote

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  13. Hide card styles in draft

    I'm all for cool alt art but it makes it harder for me to distinguish cards in draft.

    3 votes

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  14. Bjorn the Bear

    Disappointed that Bjorn has simple animations after paying 20000 gold for it.
    This is terrible. Had I known, I probably would not have taken it.
    If there's more to Bjorn, I'm sorry for posting this. But so far he only sits when clicked upon.
    The Rock was much better.
    I am glad I avoided paying €100 for both bundles to get Bjorn that way, because I would have been EXTREMELY disappointed at that point. Even revolted actually.

    1 vote

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  15. Tough at Zero Creature no die

    Erebos, Black-Hearted activated its mana ability twice against a creature I had made indestructible. Erebos's ability brought my creature's toughness down to zero but it didn't die.

    Indestructible should have allowed the creature to die since it was not destroyed, rather it's toughness fell to zero.

    2 votes

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  16. Vine Gecko does not reduce cost of bloodcheif thirst

    Vine gecko on board. Go to play a kicked bloodchief thirst (B, plus 2B kicked cost, reduced by one should be 1BB total cmc). I have 1BB open mana, even manually tapping 1BB will not allow me to cast a kicked bloodcheif's thirst. The only other spell cast that turn was a Verazol, which is not a kicked spell, bloodchiefs thirst was the first kicked spell I played that turn.

    On PC, forgot to take a picture but i have a log if that helps.

    1 vote

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  17. Crazy idea, but, how about the feedback section actually letting you give feedback.

    As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.

    7 votes

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  18. 2 votes

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  19. Match history

    Hi,

    I've been playing for a while, and I'm quite new at MGT both the game and Arena, although I used to play many years ago. It has changed a lot.

    I really think having a match history of played games would be a great tool to learn and understand the game. Many times after losing or winning a game there are interactions which I didn't understand at all. Having the opportunity to rewatch the match would be beneficial for understanding key mechanics and knowledge of the game.

    There's no way for me to rewatch those games or even just…

    7 votes

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  20. asset error gets to 100 percent then as it is initializing i get a black out screen and game exits

    please help since yesterdays download/update it kicks me off after i get an asset error

    3 votes

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