MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24054 results found
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1 vote
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Golden Pack error
I have bought the ten packs i need for getting a golden pack, in fact, the progress bar is full but the golden pac wont appear in my inventory
I have tried to reestart the game and oppened it in different devices but it wont work
13 votes -
Changement avatar + paramétre
Bonjour,
A chaque fois que je relance MTGA, je remarque que tous mes paramétrages ( avatar / land ... ) ont été changés sans aucune raison et sans aucune manipulation de ma part.
Mon compte n'a pas l'air sécurisé correctement si tant de choses peuvent être modifié sans mon accord.1 vote -
Incorrect rules interactions
So this just happend, a player use the "Ossification" card on me and we can elixe two targets (one creature and one plainswalker), However the text of the card says "exile target creature OR plainswalker".
Please fix this , at this moment a card that cost two mana can elixe 2 card is a little bit OVERPOWERED.
1 vote -
temporary lockdown
I have twice now been on the match to move my rank to the next platinum bracket and my deck runs perfectly no issue. As soon as I start the match that would put me into the next rank when I play temporary lockdown it appears as if the opponent is "roping me" but their bar does not move the blue bar around their picture just freezes. with lock-down still on the screen. Then after awhile my timer starts and burns through all of my timeouts until it forces me to concede the match. this has happened three times now…
11 votes -
Broken interaction between Soul-scar mage and Solphim
When Soul-scar mage is on the battlefield Solphim's ability does not trigger when targeting creatures. The damage is not doubled; instead, the regular amount of damage is applied.
2 votes -
Tekuthal Inquiry Dominus can't remove counters from stacked creatures
Version: Android 2023.24.0.1792.986775
Situation: I had two Tainted Observers, each with two -1/-1 counters on them (making each one a 0/1). This was during my declare attackers step, and both Tainted Observers were attacking. The game UI had stacked the two creatures on top of each other.
Bug: I tried to activate my Tekuthal, Inquiry Dominus by paying 4 life and removing 3 of the -1/-1 counters from the Tainted Observers, but since the two creatures were stacked on top of each other, I could not select the 2nd Observer when selecting the 3 counters to remove. Thus I couldn't…3 votes -
Can't change my default pet
For some reason, since I have purchased the puppet pet (february's pet of the month) I'm unable to change to other pets or even have access to the pets menu when editing a deck or through my profile options. As much as I liked the puppet, I'd rather switch back do the red dragon lol but for some reason I can't.
3 votes -
Any deck promo code for 2023 and future ?
Any chance wotc release new mtg arena deck paper version with promo code 2023 and future ? I love having the paper version and the code for mtg arena.
1 vote -
draft victory lost bug
I had on 6 - 2 result at major draf All Phyrexian. I begin a match few second after the launch the match stop and i was sending to the main page of the draft with my result of 6-2. I relaunched a game, i won them and my result was 6-3 .
i want to now why and find the gain that i didn't have.1 vote -
timing out
for the second time in 3 tries I saved enough coin to get into a draft and then got timed out or disconnected and lost my games. This issue here I've had many times. I play a card, it's in the stack and then I get disconnected and the card is now just sitting on the board and seems to be lost. I can never play it and I lost my turn. It's a double hit and really frustrating to lose matches this way.
1 vote -
Bug during round 6 of day two of arena event
I lost the second match of my second draft to a bug. I want to learn how I can be reimbursed.
1 vote -
draft
Draft lost because of ''waiting for the server''.
Hope to have my money back!1 vote -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
20 votes -
Unable to connect on wifi
I play on Android and PC. When I am on WiFi I cannot connect. Either the servers fails to connect or get unable to get collection.
However if I put my phone on data I can connect and play as normal.
Tried putting my pc on personal hotspot but no dice though I think that may be a setup thing.5 votes -
xp weekly blocked
the xp of my weekly wins has been blocked since the 7th... I'm missing more than 1500 px. please credit my account.
12 votes -
Evolution: allow blacklist of players ?
Hi,
Your app MTGA is so buggy that lot of players play their turn and make opponent app crash several time by game to finally win the game.
I'd like to have a button "ban" or you could make some stats on forced diconnections...
Another solution is to fix your app to avoid critical client/server issues...
I don't know how is built your PC app but engine seems to be catactrophic!Not sure I'll have an echo to this request but...
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1 vote -
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Typo - Brawl Matches - German
In MTGA - Brawl Matches is a little typo in "Historic Brawl" - its an additional "r" at the end of the Word... :)
2 votes -
Myrel, Shield of Argive didn't die to deathtouch?
Blocked Myrel using a Deathtouch creature; Myrel didn't die.
PC.
Myrel prevents casting spells and activating abilities of artifacts, creatures, and enchantments. Deathtouch shouldn't count as 'activating an ability', so Myrel shouldn't be immune to Deathtouch.
I can't attach the log file because it is >50MB.2 votes -
1 vote
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